Health Care Innovators: A Turning Point in Health IT

Electronic health records (EHRs) have been widely adopted over the past decadei and are enhancing health care delivery through strengthened communication between health care providers. In both inpatient and outpatient settings, EHRs can help create an integrated network with the potential to eliminate siloes and improve outcomes for patients.

POLITICO’s Health Care Innovators: A Turning Point in Health IT?, sponsored by CVS Health, explored the role of technology on health care connectivity and quality.

CVS Health Chief Policy and External Affairs Officer and General Counsel Tom Moriarty opened the event, which was followed by a panel of innovators from the public and private sectors who discussed technological innovations aimed at fostering greater collaboration and continuity in patient care. The panel included:

  • Sam Butler, Chief Medical Officer, Epic Health Systems;
  • Raj Ratwani, M.D., Scientific Director, MedStar Health’s National Center for Human Factors in Healthcare;
  • Satish Maripuri, Executive Vice President and General Manager, Nuance Healthcare; and
  • Genevieve Morris, Principal Deputy National Coordinator, Office of the National Coordinator for Health Information Technology

Improving Usability of Health Data

Panelists agreed that the overall usability of health data must be improved to ensure that information in an EHR follows patients across care settings.

For example, a patient with diabetes will likely see an endocrinologist, a primary care physician and a pharmacist to manage their condition, all at separate sites of care. In order for that patient – and his or her providers – to effectively manage their condition, complete and accurate records must be accessible across all of these care settings.

Panelists emphasized that this is an area in which they have recently seen progress. Sam Butler of Epic Health Systems referred to this integrated approach as “happy together.” Beyond connecting notes, providers can look at medicine lists, allergies, immunizations and labs to tee up a conversation with patients about what care works best for their needs.

Making it Easier to Manage Care through Enhanced Connectivity

As technology progresses, EHRs and health data will continue to play a key role in driving more personalized care. In fact, 85 percent of patients believe that EHR technology has the ability to significantly improve their quality of care.ii
CVS Health uses technology to support care delivery and efficiency. Our strategies to promote coordination across health care teams include:

  • A partnership with Epic, enabling connectivity with 90 percent of health records in the United States and supporting the development of a comprehensive clinical database to enhance medication counseling.
  • A new tool CVS Pharmacy Rx Savings Finder, which allows pharmacists to identify lower-cost options at the pharmacy counter and helps patients get the right medication at the right cost.
  • Real-time benefits that provide prescribers with visibility into specific benefit information and costs for their patients

We look forward to continuing our work to support interoperable EHRs and greater connectivity across the health care system. 

For more information about CVS Health’s efforts to improve access to quality care across the nation, visit our Quality & Access information center and the CVS Health Impact Dashboard. To stay informed about the latest updates and innovations from CVS Health, register for content alerts and our bi-weekly health care newsletter.

05.23.18

i  https://www.practicefusion.com/blog/ehr-adoption-rates/

ii  https://ehrintelligence.com/news/most-patients-report-ehr-technology-improves-quality-of-care