Corporate social responsibility reports

A masked doctor, wearing her stethoscope, dons gloves.

At the beginning of this new decade, we are reinforcing our commitment to helping people on their path to better health through Transform Health 2030. Grounded in four pillars — Healthy People, Healthy Business, Healthy Community and Healthy Planet — Transform Health 2030 is inclusive of our enterprise strategy and the impact we know we can have as a health care leader.

Download this year’s report

2020 CSR Report PDF

2020 CSR Report Summary PDF

2020 CSR Report Appendix PDF

2020 CSR Report Infographic

2020 Strategic Diversity Management Report PDF

Explore our report

Grounded in innovation, CVS Health is working to solve the most complex public health challenges of our time. We welcome the opportunity to collaborate with our partners, stockholders and other stakeholders to deliver better health to our customers, patients, colleagues and the communities we serve.

A letter from our President and CEO and Board Chair

A letter from our Chief Sustainability Officer

To advance our Transform Health 2030 CSR roadmap, we have established meaningful goals that expand access to affordable care, address racial inequities and combat a warming climate. We will report on our progress against these goals annually in our CSR report.

See our progress

In 2020, we conducted a brief landscape assessment of relevant trends and an evaluation of our own efforts to reassess our material topics rankings. We saw changes that were reflective of the experiences of our nation, patients, colleagues and business partners in 2020 and have captured those shifts in the ranking of topics. Of most significance was the increase in importance and prioritization of patient and customer safety; data protection and privacy; and diversity, equity, inclusion and justice.

Learn more about our material topics

Our current and previous Corporate Social Responsibility reports.

View the CSR report archive

$180 million

in charitable contributions, employee giving, in-store fundraising and in-kind donations

$6.3 billion

in economic impact contributed to local communities through our supplier diversity program

104 million

digital receipts provided for a savings of 90 million yards of receipt paper

CSR roadmap

CSR roadmap

Our Corporate Social Responsibility strategy, Transform Health 2030, charts our course for the future in four key areas: Healthy People, Healthy Business, Healthy Community, and Healthy Planet.

Read more about our CSR roadmap

CVS Health’s Corporate Social Responsibility roadmap: Healthy People, Healthy Business, Healthy Community, and Healthy Planet.
CVS Health’s Corporate Social Responsibility roadmap: Healthy People, Healthy Business, Healthy Community, and Healthy Planet.

CSR roadmap

CSR roadmap

Our Corporate Social Responsibility strategy, Transform Health 2030, charts our course for the future in four key areas: Healthy People, Healthy Business, Healthy Community, and Healthy Planet.

Read more about our CSR roadmap