First Medicaid managed care organization in Illinois to offer this service
DOWNERS GROVE, Ill., Nov. 12, 2024 — Aetna Better Health® of Illinois, a CVS Health® company (NYSE: CVS), today announced that members will now have access to free, same-day pharmacy delivery in as little as three hours through CVS Pharmacy® for all eligible prescriptions. Aetna is the first managed care organization in Illinois to offer this service to its Medicaid members.
Aetna has introduced same-day pharmacy delivery to provide efficient, timely and safe delivery of often life-saving prescriptions. The pharmacy delivery program is available to Aetna Better Health of Illinois plan members and can have the most positive impact on members living in rural areas or in communities with few local pharmacies.
“People often delay or skip essential treatment when they cannot get to a pharmacy, which can be detrimental to their overall health” said Rushil Desai, CEO of Aetna Better Health of Illinois. “By bringing this delivery capability to our members, we remove that barrier for some of our most under-resourced members — bringing the medications they need to their doorstep. Our free, same-day pharmacy delivery service will help our members effectively manage their care and adhere to necessary treatment plans prescribed by their doctor, enabling them to achieve their best health.”
Prescription medications will be dispensed and prepared by the CVS Pharmacy team. A local courier who has undergone background screening and special training will deliver the medications directly to members in as little as three hours. The member must be home to accept the delivery and must live within 15 miles of the pharmacy. Members can also choose free 1- to 2-day delivery of eligible prescriptions if more convenient. Delivered via mail, members do not need to be home to collect the delivery and must live within 50 miles of the pharmacy.
Aetna Better Health of Illinois serves over 360,000 Medicaid members in 102 counties. The health plan offers value-added benefits and best practices that have proven positive results in utilization, health gap closures and member satisfaction. For more information about Aetna Better Health of Illinois, visit our website, www.aetnabetterhealth.com/illinois-medicaid.
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About Aetna Medicaid
Aetna Medicaid Administrators LLC (Aetna Medicaid), a CVS Health company, has over 30 years of experience managing the care of under-resourced populations, using innovative approaches and a local presence in each market to achieve both successful health care results and effective cost outcomes. Aetna Medicaid has expertise serving high-need Medicaid members, including those who are dually eligible for Medicaid and Medicare. Currently, Aetna Medicaid owns and/or administers Medicaid managed health care plans under the names of Aetna Better Health and other affiliate names. Together, these plans serve members in 16 states, including Arizona, Florida, Illinois, Kansas, Kentucky, Louisiana, Maryland, Michigan, New Jersey, New York, Ohio, Oklahoma, Pennsylvania, Texas, Virginia and West Virginia. For more information, see www.aetnabetterhealth.com.
About CVS Health
CVS Health® is the leading health solutions company, delivering care like no one else can. We reach more people and improve the health of communities across America through our local presence, digital channels and over 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses, and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that's managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day. Follow @CVSHealth on social media.
Media contact
Robert Joyce
Robert.Joyce@CVSHealth.com
