Two Aetna Medicare plans in Maine awarded 5-Star rating | CVS Health

Two Aetna Medicare plans in Maine awarded 5-Star rating

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Thursday, November 11, 2021

Plans help provide access to high-quality care for members across Maine

WOONSOCKET, R.I. — Aetna®, a CVS Health® company (NYSE: CVS), today announced that two of its 2022 Medicare Advantage Prescription Drug (MAPD) plans serving Maine, its HMO plan and its Dual Eligible Special Needs (D-SNP) plan, have been awarded 5 stars out of 5 by the Centers for Medicare & Medicaid Services (CMS). Both the Aetna Medicare Value Plan HMO and the Aetna Medicare Assure Plan (HMO-PPO D-SNP) are offered statewide.

The CMS Medicare Star Ratings rank the performance and quality of Medicare Advantage and Medicare prescription drug plans to help beneficiaries and their families compare plans.

“Our strong Star Ratings demonstrate our commitment to providing quality care and value for Medicare beneficiaries across Maine. We’ve developed integrated and close relationships with providers and hospitals statewide,” said Dan Dyer, chief Medicare officer for the Aetna Maine market. “And our Maine members allowed our dedicated team and our providers to serve them in this challenging COVID-19 environment. We take seriously our responsibility to care for our fellow Maine citizens and members by taking the complexity out of health care. We also work closely with our providers, enhance care coordination and patient satisfaction, and create simple, easy-to-use products and benefits.”

 Medicare Advantage plans are rated on how well they perform in five different categories: 

  • Staying healthy

  • Managing chronic (long-term) conditions

  • Member experience with the health plan

  • Member complaints

  • Health plan customer service

MAPD plans are also rated on how well they perform in three additional categories: 

  • Drug plan customer service

  • Member experience with drug plan

  • Drug safety

Aetna Medicare Advantage and prescription drug plans are available to Medicare beneficiaries for selection during the Annual Enrollment Period, which started on October 15, 2021, and runs through December 7, 2021. Enrollment becomes effective on January 1, 2022.

The Star Ratings are posted at Medicare.gov. Visit AetnaMedicare.com to learn more about the 2022 Aetna Medicare plans. Or call 1-844-588-0041 (TTY: 711), 7 days a week, 8 AM to 8 PM. A licensed agent may answer your call.

NOTE: Information in this release is based on 2022 Star Ratings data published by CMS on October 8, 2021, and Medicare Advantage and Medicare prescription drug plan enrollment as of September 2021.

About CVS Health

CVS Health is the leading health solutions company, delivering care like no one else can. We reach more people and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses, and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day. Learn more at www.cvshealth.com.

About Aetna

Aetna, a CVS Health business, serves an estimated 34 million people with information and resources to help them make better informed decisions about their health care. Aetna offers a broad range of traditional, voluntary and consumer-directed health insurance products and related services, including medical, pharmacy, dental and behavioral health plans, and medical management capabilities, Medicaid health care management services, workers' compensation administrative services and health information technology products and services. Aetna's customers include employer groups, individuals, college students, part-time and hourly workers, health plans, health care providers, governmental units, government-sponsored plans, labor groups and expatriates. For more information, visit www.aetna.com and explore how Aetna is helping to build a healthier world.

Aetna Medicare is a HMO, PPO plan with a Medicare contract. Our SNPs also have contracts with State Medicaid programs. Enrollment in our plans depends on contract renewal. See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by service area.

SilverScript is a Prescription Drug Plan with a Medicare contract marketed through Aetna Medicare. Enrollment in SilverScript depends on contract renewal. Every year, Medicare evaluates plans based on a 5-star rating system. ©2021 Aetna Inc.

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Joseph.Goode@CVSHealth.com

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