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Aetna Brings Doctor ‘House Call’ Service to Metro Atlanta

January 16, 2019 | Health Insurance

As consumers drive transformational change in health care, Aetna is responding by making the health care experience easier through connected health systems, services and digital tools to help simplify care for members and their families.

The latest example is in Atlanta, where Aetna is offering members another simple, convenient, and local care option. Heal, the market leader in doctor house calls, has joined Aetna’s robust network of high-quality providers in the metro Atlanta area, including Gwinnett, Forsyth, Fulton, Cobb, DeKalb, and Clayton counties.

Effective immediately, Aetna Commercial members in Atlanta can schedule house calls with pediatricians, internists and family practice physicians for the same co-pay as a primary care doctor’s office visit. Between 8 a.m. and 8 p.m., seven days a week, 365 days a year, a patient can be seen by a Heal doctor at their home, office, or location of choice within two hours with the touch of an app.

“We like the simplicity and convenience of this new service option for our Commercial members,” said Frank Ulibarri, Aetna’s market president in Georgia. “Our offering with Heal reflects Aetna’s commitment to creating a more accessible, simple and patient-centric health care experience.”

This is Heal’s second major market launch. The company has provided 100,000 house calls across California and the Washington, D.C. area in less than four years, reducing unnecessary Emergency Room and Urgent Care visits by up to 71 percent and generating more than $62 million in healthcare cost savings.

“We’re eager to work with Aetna in metro Atlanta to continue the success we’ve experienced in other markets,” said Nick Desai, co-founder and CEO at Heal. “Heal and Aetna share the same dedication and vision to transforming health care in our local communities, particularly for patients with the greatest need.”