CVS Health launches mental health services in Philadelphia region | CVS Health
A CVS Pharmacy MinuteClinic employee standing in a store smiling and holding a tablet

CVS Health launches mental health services in Philadelphia region

05.19.21

New mental health counseling now available at MinuteClinic in growing number of Philadelphia and South Jersey CVS HealthHUB locations

WOONSOCKET, R.I. (May X, 2021) – With half of Philadelphia residents reporting they or someone in their household has been seriously depressed or anxious since the start of the COVID-19 pandemic, access to affordable, convenient mental health care services is critical. However, 20 percent of residents have experienced trouble accessing therapy or mental health services. CVS Health (NYSE: CVS) is directly addressing the urgent need by connecting community members with newly launched mental health counseling and care services at eleven Philadelphia and South Jersey MinuteClinics inside CVS HealthHUB store locations.

To help alleviate the stress many people face when considering therapy, CVS Health has added Licensed Clinical Social Workers (LCSWs) to its MinuteClinic staff at these locations, offering a new option for mental health counseling services in the local community. Through these expanded MinuteClinic services, individuals can receive mental health assessments, referrals, counseling and personalized care plans in-person or via telehealth, with appointments available days, evenings and weekends. 

“With the addition of these new services at MinuteClinic, we’re now able to offer the community an innovative, straight-forward approach to mental health care counseling,” said Angela Patterson, Chief Nurse Practitioner Officer, MinuteClinic and Vice President, CVS Health. “The addition of the LCSWs are a key asset supporting CVS Health’s opportunity to provide access to mental health care on the community level at MinuteClinic.”

The launch of MinuteClinic mental health counseling services comes at a time when community members need help more than ever. According to a local study from Drexel University, many residents report experiencing heightened anxiety and/or depression due to employment issues over the past year. Other stressors are significant, including grief, with Hispanic and Black residents being most likely to have lost someone they know during the pandemic.

Philadelphia small business owner Angela Clark recently began utilizing the new mental health services the same day she inquired at her local MinuteClinic after being told by another provider that an appointment would not be available for weeks. 

“CVS was definitely convenient for me,” said Clark. “Working two jobs and being a mother of five, I only have one day off and that’s Sunday, and I called CVS on a Sunday.  To be able to get counseling on a Sunday is unheard of!”

With a goal to increase access to care for community members in need, these new MinuteClinic services in select HealthHUB locations are also an approachable resource for young adults who may be more comfortable accessing care virtually. 

CVS Health customers interested in the new mental health counseling services can expect:

An introductory conversation:
During the initial assessment, a LCSW will help assess an individual’s current situation and explore potential options for care.

Personalized care planning:
The LCSW will create an individualized care plan with the goal of improving an individual’s mental health and total wellbeing.

Counseling services for continual support:
Ongoing counseling sessions with a LCSW are available to help address each individual’s areas of concern, including stress, anxiety and depression.

Navigation & collaboration:
If an individual has a need for higher levels of care, the MinuteClinic LCSWs will work with a local provider network based on the individual’s health care plan and coverage status. They will assist with finding an appropriate specialist and collaborate with the individual’s existing providers, when appropriate.

To learn more and schedule an in-store or telehealth appointment, call 1-855-417-2486 or visit cvs.com/mentalhealth.  

Mental health counseling services are currently available at MinuteClinics within the following Philadephia regional CVS HealthHUB locations:

Pennsylvania

Chester County

  • 3015 Lincoln Hwy, Thorndale, PA 19372 (open 5/31/2021)

  • 760 Miles Rd, West Chester, PA 19380
    Delaware County

  • 3930 West Chester Pike, Newtown Square, PA 19073
    City of Philadelphia

  • 6701 Ridge Ave Ste 1, Philadelphia, PA 19128
    Montgomery County

  • 835 Old York Rd, Jenkintown, PA 19046

  • 2400 Butler Pike, Plymouth Meeting, PA 19462

New Jersey

Burlington County

  • 508 High St, Mount Holly, NJ 08060

  • 3110 Route 38, Mount Laurel, NJ 08054

  • 360 Route 73 S, Marlton, NJ 08053 (open 5/19/2021)

Camden County

  • 824 N Black Horse Pike, Runnemede, NJ 08078 (open 5/19/2021)

Gloucester County

  • 307 Egg Harbor Rd, Sewell, NJ 08080

The company plans to expand the new mental health counseling services to additional communities this year.

CVS Health created HealthHUBs to help people manage their wellbeing more conveniently and affordably by improving the overall health care experience and featuring a wide array of accessible health and wellness products, clinical services and expertise. Learn more at cvs.com/healthhub.

About CVS Health
CVS Health is a different kind of health care company. We are a diversified health services company with nearly 300,000 employees united around a common purpose of helping people on their path to better health. In an increasingly connected and digital world, we are meeting people wherever they are and changing health care to meet their needs. Built on a foundation of unmatched community presence, our diversified model engages one in three Americans each year. From our innovative new services at HealthHUB locations, to transformative programs that help manage chronic conditions, we are making health care more accessible, more affordable and simply better. Learn more about how we're transforming health at www.cvshealth.com.