COVID-19: Vaccination frequently asked questions (FAQ)
What is the role of CVS Health in administering COVID-19 vaccines?
CVS Health is currently playing a prominent role in administering COVID-19 vaccinations to eligible populations and has surpassed 17 million COVID-19 vaccine doses administered through its participation in the Pharmacy Partnership for Long-Term Care Program and Federal Retail Pharmacy Program. The company is now administering vaccines across 50 states, Puerto Rico, and Washington, D.C.
COVID-19 vaccine administration at CVS Pharmacy FAQs
Can patients make a vaccine appointment at CVS.com?
Eligible customers are now able to walk into a CVS Pharmacy location or schedule an appointment on CVS.com. Anyone requiring assistance with the scheduling tool or without access to a computer or mobile device is encouraged to contact CVS Customer Service.
Can I choose which vaccine to receive at CVS Pharmacy?
At this time, our select CVS Pharmacy locations that are currently offering the COVID-19 vaccine to eligible populations have either the Moderna, Pfizer or Janssen vaccine – not more than one type at this time. Patients will be able to see which CVS Pharmacy location has which vaccine and appointment availability on cvs.com before scheduling. Depending on which vaccine you receive, you will be prompted to schedule a second dose if needed.
Given limited supply of all three types of COVID-19 vaccines at this time, we recommend that you receive whichever shot is available to you now, based on your state’s eligibility and supply, to best protect you and your community against COVID-19.
When will CVS Health begin vaccinating in all 50 states?
We are currently administering the vaccine in 50 states, Washington, D.C. and Puerto Rico. We are committed to identifying CVS stores within local communities across the country that will administer the vaccine to help ensure customers are able to receive it close to home.
Are other pharmacy chains also contracting with federal government?
Yes, all the major national chains and several regional chains are helping the government administer as many vaccinations as possible. Pharmacies participating in the administration of the vaccine can be found here.
Is getting the COVID-19 vaccine similar to getting a flu vaccine?
Yes, the process is very similar to receiving a flu vaccine, including walking into a CVS Pharmacy location or scheduling an appointment online at CVS.com or through the CVS app. CVS Health has ample experience in safely administering vaccines, including millions of flu shots every year.
Is the Johnson & Johnson (Janssen) COVID-19 vaccine available at CVS Pharmacy?
After a thorough safety review, the CDC and FDA have lifted the pause on the Johnson & Johnson Janssen COVID-19 vaccine. This vaccine as well as the Pfizer-BioNTech and Moderna vaccines are offered in our stores.
What do I need to do/know about the Johnson & Johnson (Janssen) COVID-19 Vaccine?
The FDA and the CDC are confident that the vaccine is safe and effective at preventing COVID-19. At this time, the available data suggests that the chance of developing a rare blood disorder – thrombosis with thrombocytopenia syndrome (TTS) – is very low, and the benefits of the vaccine outweigh the risks.
For women between the ages of 18 and 49, this adverse event is rare, occurring at a rate of about 7 per 1 million vaccinated women. For women 50 years and older and men of all ages, this adverse event is even more rare. Women younger than 50 should be aware that other COVID-19 vaccines are available where this risk has not been seen.
Patients who receive the Janssen vaccine should monitor for severe headache, abdominal pain, leg pain or shortness of breath for 2 weeks after administration.
If experiencing symptoms, patients should contact their healthcare provider.
Can my 12-15 child receive the COVID-19 vaccine at CVS Pharmacy?
Yes, all children ages 12 – 15 are eligible to receive the Pfizer BioNTech vaccine at CVS Pharmacy, beginning Thursday, May 13, provided there is parental or legal guardian consent and the child is accompanied by an adult.
Because the Pfizer BioNTech vaccine is currently the only authorized vaccine for children in this age group, we recommend making an appointment online at cvs.com or through the CVS Pharmacy app at a nearby location that has the Pfizer BioNTech vaccine to ensure there is adequate supply and availability. Walk-ins are also accepted. Our online scheduling tool will only display appointments at locations that have the Pfizer BioNTech vaccine once the patient’s age is provided.
How can I be sure that my local CVS Pharmacy offers the Pfizer vaccine for my child ages 12 – 15?
At this time, our CVS Pharmacy locations that are currently offering the COVID-19 vaccine have either the Moderna, Pfizer or Johnson &h3amp; Johnson (Janssen) vaccine – not more than one type at this time. Patients are able to see which CVS Pharmacy location has which vaccine and appointment availability on CVS.com before scheduling, which is recommended especially when looking for an appointment for children ages 12 – 15 that require the Pfizer vaccine. Our online scheduling tool will only display appointments at locations that have the Pfizer BioNTech vaccine once the patient’s age is provided.
Is parental consent required for patients ages 12- 17 to receive the COVID-19 vaccine? (Updated 5/12)
Yes, a parent or legal guardian must complete the online registration on cvs.com for minors seeking the COVID-19 vaccine. An adult must accompany children ages 12 – 15 to the appointment at CVS Pharmacy, but does not need to accompany teens ages 16 and older, unless required by local or state law.
Long-term care facility vaccine administration FAQs
How is CVS Health working with the CDC to make the COVID-19 vaccine available to residents and staff of long-term care facilities?
CVS Health has partnered with the CDC to be one of the official COVID-19 Vaccination Program Providers in the Pharmacy Partnership for Long-Term Care Program. More than 40,000 long-term care facilities across the country selected CVS Health to provide COVID-19 vaccines to residents and staff, and CVS Health teams are now administering COVID-19 vaccines at facilities in 49 states and Washington, D.C., and Puerto Rico.
The program provides end-to-end management of the COVID-19 vaccination process, including cold chain management, on-site vaccinations and fulfillment of reporting requirements to facilitate safe vaccination of this critical population, while reducing the burden on facilities and state and local health departments. State officials set the start dates and decide which types of long-term care facilities to activate first, and the number of vaccines we administer will continue to rise as more facilities are activated by the states. We report vaccination figures to state and federal agencies and also make national and state-level figures publicly available online every weekday.
CVS Health staff are familiar with the long-term care setting and population, having regularly operated annual, on-site seasonal flu vaccination clinics at thousands of assisted living facilities and having provided COVID-19 testing services in skilled nursing facilities during 2020.