Vaccine for COVID-19: FAQs and resources

COVID-19 long-term care facility vaccine administration FAQs

How is CVS Health working with the CDC to make the COVID-19 vaccine available?

As announced by the U.S. Department of Health and Human Services (HHS) and Department of Defense (DoD), CVS Health has entered into a contract with the Centers for Disease Control and Prevention (CDC) to be one of the official COVID-19 Vaccination Program Providers. As a result, once a COVID-19 vaccine is authorized and available, the United States Government will make a supply of the publicly funded vaccine available to CVS Health to provide on-site vaccination clinic services to long-term care facilities.

Who is eligible to receive the COVID-19 vaccination under this contract?

Under this contract, CVS Health will receive a supply of the publicly funded COVID-19 vaccine and necessary supplies for administration once the vaccine is authorized and available. This supply of vaccine will be used to provide vaccinations to residents and staff of long-term care facilities.

Will patients be charged for the vaccine?

No patient will be charged for the vaccine or its administration. The federal government will provide the vaccine and CVS will be reimbursed by the patient’s insurance or, in the case of uninsured patients, the HRSA program for uninsured patients. The Centers for Medicare & Medicaid Services (CMS) will establish the reimbursement rate for administration of the vaccine for patients covered by Medicare as well as those covered by the program for the uninsured.

When will CVS Pharmacy begin offering the COVID-19 vaccine?

Once a COVID-19 vaccine (or vaccines) is available, CVS Health will work rapidly to make vaccinations available to staff and residents of long-term care facilities.

How many doses of vaccine will be made available to CVS Health?

The volume to be made available to CVS will be determined by the federal government’s allocation methodology.

How many clinics does CVS Pharmacy plan to coordinate under this contract?

The number of clinics will be determined by the number of long-term care facilities that select CVS Health as their vaccine partner through the CDC survey process.

What processes are in place to manage and ensure appropriate booster shot administration (depending on the authorized vaccine)?

Detailed reporting will be shared with state vaccine registries and will help to ensure the booster (second) vaccination successfully occurs during the appropriate time window.

How will CVS Health identify/select the long-term care facilities that it will support through this?

CVS Health will not select facilities. Rather, facilities will select their preferred pharmacy partner through the CDC’s survey process. CDC will then provide a list of facilities to CVS Health where onsite clinics will be scheduled and conducted.

In how many states will CVS Pharmacy be able to offer these clinics?

CVS Health is prepared to provide clinics in all 50 states.

Where will the vaccinations take place? Will they take place at CVS Pharmacy locations or on-site at the selected long-term care facilities?

For this specific program, CVS Health will coordinate and schedule a series of vaccination clinics on-site at the identified long-term care facilities.

Will you be vaccinating both residents and staff members at these long-term care facilities?

Yes, through this program we will be vaccinating both residents and staff members at identified long-term care facilities.

Will CVS Pharmacy only coordinate these vaccination clinics at long-term care facilities affiliated with CVS Health’s Omnicare business?

No. CVS Health will provide vaccination clinics to any long-term care facility that chooses to utilize CVS Health as their preferred vaccination provider. CVS Health is not limited to Omnicare customers. CVS Health’s program is available to any facility throughout the LTC industry.

Who will be administering the vaccines at these clinics? Pharmacists? Pharmacy Techs? Other health care providers?

Appropriate personnel under applicable state and federal laws and guidance will administer vaccines to facility patients and employees at the on-site clinics. CVS immunizers are trained and certified according to company and state specific regulations. These immunizers are Pharmacists, Pharmacy Interns and Nationally Certified Technicians, where allowed by law. All CVS Immunizers are trained in the administration of immunizations and hold an active CPR certification.

Is CVS Pharmacy set up to be able to provide appropriate temperature-controlled storage of the vaccine, even if the authorized vaccine requires extreme cold storage and cold-chain standards?

Yes. CVS Pharmacy will be able to appropriately store vaccine at the manufacturer’s required temperature range.

Will CVS Health be able to use the COVID-19 vaccine provide through this program for other populations outside of long-term care facility settings?

Under this contract with the United States Government, vaccine provided is intended for use only with residents and staff of long-term care facilities.

Does CVS Health plan to work with the United States Government to help vaccinate other populations beyond long-term care facilities?

We continue to coordinate closely with various government entities to identify how CVS Health can further help support access to COVID-19 vaccinations for the broader public. Given our presence in communities across the country, we believe we can play an important role in this effort.

COVID-19 Pharmacy vaccine administration FAQs

How is CVS Health working with the CDC to make the COVID-19 vaccine available?

CVS Health has entered into a contract with the Centers for Disease Control and Prevention (CDC) to be one of the official COVID-19 Vaccination Program Providers.  As a result, once a COVID-19 vaccine is authorized by the FDA and available, the United States Government will make a supply of the publicly funded vaccine available to CVS Health for administration.

Who is eligible to receive the COVID-19 vaccination under this contract?

Under this contract, CVS Health will receive a supply of the publicly funded COVID-19 vaccine and necessary supplies for administration once the vaccine is authorized and available. This supply of vaccine will be used to provide vaccinations to patients consistent with the priorities for vaccination established by the government.

Will patients be charged for the vaccine?

No patient will be charged for the vaccine or its administration. The federal government will provide the vaccine itself, and CVS will be reimbursed by the patient’s insurance or, in the case of uninsured patients, the Health Resources and Services Administration (HRSA) program for uninsured patients, for the administration of the vaccine. The Centers for Medicare & Medicaid Services (CMS) has established the reimbursement rates for administration of the vaccine for patients covered by Medicare as well as those covered by the program for the uninsured.

When will CVS Pharmacy begin offering the COVID-19 vaccine?

Once a COVID-19 vaccine (or vaccines) is available, CVS Health will work rapidly to make vaccinations available.

How many doses of vaccine will be made available to CVS Health?

The volume to be made available to CVS will be determined by the federal government’s allocation methodology.

Which vaccines will be offered? Will there be more than one type?

The type of vaccine made available to CVS will be determined by the federal government’s allocation methodology.

Where will the vaccine be available under this contract?

The agreement allows for the distribution of the vaccine at CVS Pharmacy retail locations.

What processes are in place to manage and ensure appropriate booster shot administration (depending on the authorized vaccine)?

Patients will be required to make an appointment for their initial shot online or through the CVS app. Patients scheduling a first dose of a vaccine will be prompted to schedule an appointment for their booster dose at the same time. The scheduling system will automatically prompt patients to schedule the booster dose within the appropriate timeframe, allowing enough time for a potential reschedule of the appointment. The patient will receive follow-up reminders to get the second dose. Upon receiving their first dose, patients will be provided with a mandated vaccine card with all pertinent vaccination information. Detailed reporting will be shared with state, local, or territorial public health authorities.

In how many states will CVS Health be able to offer vaccinations?

CVS Health is prepared to provide vaccinations in all 50 states, as well as Washington, D.C. and Puerto Rico.

Who will be administering the vaccines? Pharmacists? Pharmacy Techs? Other health care providers?

Appropriate personnel under applicable state and federal laws and guidance will administer vaccines to patients. CVS immunizers are trained and certified according to company and state specific regulations. These immunizers may include pharmacists, pharmacy interns and nationally certified pharmacy technicians, where permitted, as well as nurse practitioners and physician assistants. All CVS immunizers are trained in the administration of immunizations and hold an active CPR certification.

Is getting the vaccine safe?

CVS Health’s COVID-19 vaccination services will be conducted in compliance with CDC’s Guidance for Immunization Services during the COVID-19 Pandemic for safe delivery of vaccines.

Is CVS Health ready to provide appropriate temperature-controlled storage of the vaccine, even if the approved vaccine requires extreme cold storage and cold-chain standards?

Yes. CVS Health will be able to appropriately store vaccine at the manufacturer’s required temperature range.

Are other pharmacy chains also contracting with federal government?

Yes, all the major national chains and a number of regional chains are helping the federal government administer as many vaccines as possible.

Is getting the COVID-19 vaccine similar to getting a flu vaccine?

Yes, the process will be very similar to receiving a flu vaccine, including scheduling an appointment online at CVS.com or through the CVS app. CVS Health has ample experience in safely administering vaccines, including the delivery of more than 18 million flu shots this year.

How does this affect CVS’s previous agreement to provide the vaccine to Long-term Care Facilities?

CVS will continue to plan for the administration of on-site vaccination clinic services to residents and staff of long-term care facilities.

11.13.20