MinuteClinic Goes Mobile with Video Visits

  • MinuteClinic patient engaging with provider during Video Visit
    MinuteClinic patient engaging with provider during Video Visit
  • MinuteClinic patient in Video Visit waiting room
    MinuteClinic patient in Video Visit waiting room
  • MinuteClinic provider speaking with patient Video Visit
    MinuteClinic provider speaking with patient Video Visit

Patients suffering from a minor illness, minor injury, or skin condition no longer have to leave home to be seen by a health care provider. CVS Health has introduced MinuteClinic Video Visits, a telehealth offering that will provide patients with access to health care services 24 hours a day, seven days a week from their mobile device.

A New Way to Connect

CVS Health is committed to helping people on their path to better health. One way to do that is to give them access to health care when and where they need it.

CVS Health has teamed up with Teladoc, a global leader in virtual care, to utilize technology that will connect providers with patients via video call through the CVS Pharmacy app. The service can be used by patients two years and older who require treatment for a minor illness, minor injury, skin condition or other wellness need.

To initiate a visit, patients will complete a health questionnaire and then be assigned to a provider. The provider will then review the questionnaire, including medical history, and proceed with a video-enabled visit.

During the MinuteClinic Video Visit, the provider will assess the patient’s condition and determine the appropriate course of treatment. Depending on the condition and determined treatment, the provider will be able to submit a prescription to the patient’s preferred pharmacy, or refer the patient for an in-person visit to either a nearby MinuteClinic location or another health care provider in the area.

The service is currently available in select states and is expected to be available in most states by the end of 2018.

Quality, Convenient Health Care

With more than 1,100 locations in 33 states and the District of Columbia, CVS Health’s retail medical clinic MinuteClinic makes access to high-quality medical treatment easier for patients nationwide. Since launching in 2000, MinuteClinic has had more than 37 million patient visits. Half of those visits took place in the evenings and on weekends. With the addition of Video Visits to MinuteClinic’s suite of services, patients will have even more options for health care at times when they need it most and locations that work for them and for their families.

08.08.18