New Workforce Innovation and Talent Center Opens in Cleveland

A group of people cut the ribbon at the Workforce Innovation and Talent Center in Cleveland.
Representatives from the CVS Health Workforce Initiatives team and the Centers for Families and Children cut the ribbon on the new Workforce Innovation and Talent Center in Cleveland.
Photo of a mock pharmacy.
The Workforce Innovation and Talent Center includes a mock pharmacy where students will receive hands-on pharmacy technician training.
Photo of a classroom.
Classroom space in the Workforce Innovation and Talent Center.
Photo of a mock retail store.
The mock retail space is where students will practice skills needed for employment as retail associates.

A new CVS Health training center in Ohio is giving underserved populations in that area increased access to jobs in health care.

The new Workforce Innovation and Talent Center, which opened in Cleveland on June 25, is located in the headquarters of the Centers for Families and Children.

The center, which will host hands-on training programs for individuals looking for meaningful employment as pharmacy technicians and retail associates, includes classroom space, as well as a mock pharmacy and mock store.

“CVS Health is committed to helping underserved populations, including individuals with disabilities, mature workers, youth, veterans and dislocated workers,” said David Casey, Vice President for Workforce Strategies and Chief Diversity Officer. “By helping connect individuals with the job skills they need to gain stable employment, we are building healthier and more thriving communities across Ohio and the country.”

The new Workforce Innovation and Talent Center is one of five training centers of its kind across the country and one of 22 workforce programs that CVS Health operates with partners in the state of Ohio.

Our nationwide training centers and other programs administered by our Workforce Initiatives team are integral to our broader effort to attract, train, hire and retain colleagues that are representative of our large and diverse base of customers and patients.

At the new Workforce Innovation and Talent Center, the Center for Families and Children will work with CVS Health to place interested individuals into the appropriate training programs.

Those who enter the program will receive classroom and hands-on training in life and job skills such as training and customer service, stocking shelves and working at the cash register. The center is installed with real equipment and participants will work closely with trained staff to learn about the roles and responsibilities of front store and pharmacy technician positions.

Participants will also have access to support services offered by the Center for Families and Children, including health care and early childhood education, to help them be successful in their new careers.

Individuals who complete the program qualify to apply for a position at CVS Pharmacy.

07.09.19
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