CVS Health's Accordant Awarded NCQA Accreditation for Case Management

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Affirms company's commitment to providing high quality, patient-centered care to help improve health outcomes and lower costs

WOONSOCKET, R.I., Jan. 23, 2019 /PRNewswire/ -- Accordant, a CVS Health (NYSE: CVS) company, announced today that it has received Case Management Accreditation from NCQA for three years. This accreditation is awarded to organizations that demonstrate compliance with the rigorous Case Management Program standards. Accordant's integrated Case Management Program provides services on behalf of health plans, employers and third party administrators to members with complex and chronic diseases. This is the second consecutive three-year NCQA Case Management accreditation for Accordant.

"At Accordant, we are pleased to receive this important accreditation from NCQA, which further demonstrates our focus on providing complete patient care management and support to our members living with complex and hard-to-manage conditions, such as rheumatoid arthritis, ALS, inflammatory bowel disease and certain cancers," said, Ahmed Hassan, Vice President and General Manager of Accordant. "For more than 20 years, we have been committed to providing highly individualized support for our members to help them stay on track with their care, avoid unnecessary hospitalizations and medical costs, and improve overall health outcomes."

Accordant has more than 300 specially trained nurses who help to manage the entire patient through proactive outreach, comorbidity and symptom management, emotional and social support and transportation coordination. As part of the Case Management Program, Accordant manages care transitions and identifies and prevents potential problems to help members avoid costly emergency room visits and extended hospital stays.

"Case Management Accreditation moves us closer to measuring quality across population health management initiatives," said Margaret E. O'Kane, President, NCQA. "Not only does it add value to existing quality improvement efforts; it also demonstrates an organization's commitment to the highest degree of improving the quality of their patients' care."

NCQA accredits and certifies a wide range of health care organizations and manages the evolution of HEDIS , the performance measurement tool used by more than 90 percent of the nation's health plans. Developed with input from researchers in the field, the Case Management Program standards are purposely set high to encourage organizations to continuously enhance their quality and help organizations achieve the highest level of performance possible.

About CVS Health

CVS Health is the nation's premier health innovation company helping people on their path to better health. Whether in one of its pharmacies or through its health services and plans, CVS Health is pioneering a bold new approach to total health by making quality care more affordable, accessible, simple and seamless. CVS Health is community-based and locally focused, engaging consumers with the care they need when and where they need it. The Company has more than 9,800 retail locations, approximately 1,100 walk-in medical clinics, a leading pharmacy benefits manager with approximately 93 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year, expanding specialty pharmacy services, and a leading stand-alone Medicare Part D prescription drug plan. CVS Health also serves an estimated 39 million people through traditional, voluntary and consumer-directed health insurance products and related services, including a rapidly expanding Medicare Advantage offering. This innovative health care model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at https://www.cvshealth.com.

About NCQA

NCQA is a private, nonprofit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA's Healthcare Effectiveness Data and Information Set (HEDIS ) is the most widely used performance measurement tool in health care. NCQA's website (ncqa.org) contains information to help consumers, employers and others make moreinformed health care choices. NCQA can be found online at ncqa.org, on Twitter @ncqa, on Facebook at facebook.com/NCQA.org/ and on LinkedIn at linkedin.com/company/ncqa.

Christina Beckerman
CVS Health
(401)770-8868
christina.beckerman@cvshealth.com

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CVS Health's MinuteClinic Marks Decade of Accreditation from The Joint Commission With Latest Evaluation

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WOONSOCKET, R.I., Jan. 14, 2016 /PRNewswire/ -- Ten years after becoming the first national retail clinic provider to be accredited by The Joint Commission (then JCAHO), MinuteClinic, the walk-in medical clinic of CVS Health, has achieved its third consecutive reaccreditation from the national health care evaluation and certifying agency.

The Joint Commission's Gold Seal of Approval demonstrates MinuteClinic's compliance with the organization's national standards for ambulatory health care quality and safety.

Valid for up to a three-year period, The Joint Commission accreditation applies to MinuteClinic's 1,050 locations inside select CVS/pharmacy stores in 33 states and the District of Columbia.

"Since 2006 we have participated in the rigorous accreditation process carried out by The Joint Commission to validate the high clinical quality and safety standards we strive to achieve at all MinuteClinic locations across the United States," said Andrew Sussman, President, MinuteClinic and Executive Vice President/Associate Chief Medical Officer CVS Health. "With patient satisfaction ratings of 95 percent and clinical collaborations with more than 60 leading health systems throughout the country, we have demonstrated a consistent record of quality and coordination of care unsurpassed in the retail clinic industry."

Established in 1975, The Joint Commission's Ambulatory Health Care Accreditation program encourages high quality patient care in all types of freestanding ambulatory care facilities. An estimated 2,100 organizations currently maintain Ambulatory Health Care Accreditation, awarded for a three-year period.

"Joint Commission accreditation provides ambulatory care organizations with the processes contributing to improvements in a variety of areas from the enhancement of staff education to the demonstration of leading practices within the ambulatory setting," said Michael Kulczycki, M.B.A., CAE, executive director, Ambulatory Health Care Accreditation program, The Joint Commission. "We commend MinuteClinic for its efforts to become a quality improvement organization, and achieving this pinnacle demonstrating a commitment to patient safety and quality."

Following The Joint Commission's usual survey process, on-site evaluations were conducted at MinuteClinic locations across the U.S. A team of Joint Commission expert surveyors evaluated MinuteClinic for compliance with standards for a variety of areas, including coordination of care, infection prevention and control, management of medications and patient education.

MinuteClinic medical clinics are open seven days a week with weekday evening hours. No appointment is required. Most visits are covered by insurance. For patients paying cash or credit, treatment prices are posted at each clinic and on www.minuteclinic.com. The cost for most treatment starts at $89-$99.

Nurse practitioners and physician assistants at MinuteClinic specialize in family health care and can diagnose, treat and write prescriptions for common family illnesses such as strep throat and ear, eye, sinus, bladder and bronchial infections. Minor wounds, abrasions, skin conditions and joint sprains are treated. In addition, MinuteClinic practitioners administer vaccinations, conduct physicals and wellness screenings, and offer monitoring and point-of-care testing for chronic conditions such as diabetes, high cholesterol and blood pressure.

About The Joint Commission

Founded in 1951, The Joint Commission seeks to continuously improve health care for the public, in collaboration with other stakeholders, by evaluating health care organizations and inspiring them to excel in providing safe and effective care of the highest quality and value. The Joint Commission accredits and certifies nearly 21,000 health care organizations and programs in the United States. An independent, nonprofit organization, The Joint Commission is the nation's oldest and largest standards-setting and accrediting body in health care. Learn more about The Joint Commission at www.jointcommission.org.

About MinuteClinic

CVS/minuteclinic is the retail medical clinic of CVS Health (NYSE: CVS), the largest pharmacy health care provider in the United States. MinuteClinic launched the first retail medical clinics in the United States in 2000 and is the largest provider of retail clinics with more than 1,100 locations in 33 states and the District of Columbia. By creating a health care delivery model that responds to patient demand, MinuteClinic makes access to high-quality medical treatment easier for more Americans. Nationally, the company has provided care through more than 26 million patient visits, with a 95% customer satisfaction rating. MinuteClinic is the only retail health care provider to receive four consecutive accreditations from The Joint Commission, the national evaluation and certifying agency for nearly 20,000 health care organizations and programs in the United States. For more information, visit www.minuteclinic.com.

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CVS Health Receives URAC Accreditation for Mail Service Pharmacy

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WOONSOCKET, R.I., March 29, 2016 /PRNewswire/ -- CVS Health (NYSE: CVS) announced today that pharmacy benefits manager CVS Caremark has been awarded Mail Service Pharmacy accreditation from URAC, a Washington, DC-based health care accrediting organization that establishes quality standards for the health care industry.

"At CVS Health, we are pleased to receive accreditation from URAC, which underscores our commitment to providing high quality mail pharmacy services to our millions of members who utilize this important pharmacy distribution channel," said Jonathan Roberts, President of CVS Caremark. "Mail service pharmacy provides our members with a convenient way of getting their prescriptions and also encourages medication adherence, which is especially important for those with chronic conditions requiring maintenance medications."

Mail Service Pharmacy is generally used by patients who require maintenance medications for chronic conditions and receive their maintenance medications in dosages of 90 day supplies or longer.URAC's Mail Service Pharmacy Accreditation standards cover core organizational quality, customer service, communications and disclosure, drug utilization management, pharmacy operations, and a process for mail service outcomes measurement and quality improvement.

"By applying for and receiving URAC accreditation, CVS Health has demonstrated a commitment to quality healthcare," said URAC President and CEO Kylanne Green. "Quality healthcare is crucial to our nation's welfare and it is important to have organizations that are willing to measure themselves against national standards and undergo rigorous evaluation by an independent accrediting body."

The URAC accreditation process demonstrates a commitment to quality services and serves as a framework to improve business processes through benchmarking organizations against nationally recognized standards. The URAC standards development process is consensus driven, with industry experts serving as volunteers to establish and revise appropriate industry benchmarks.

About URAC

URAC, an independent, nonprofit organization, is a well-known leader in promoting healthcare quality through its accreditation, education, and measurement programs. URAC offers a wide range of quality benchmarking programs and services that model the rapid changes in the healthcare system and provide a symbol of excellence for organizations to validate their commitment to quality and accountability. Through its broad-based governance structure and an inclusive standards development process, URAC ensures that all stakeholders are represented in establishing meaningful quality measures for the entire healthcare industry. For more information, visit www.urac.org.

About CVS Health

CVS Health is a pharmacy innovation company helping people on their path to better health. Through its approximately 9,600 retail pharmacies, more than 1,100 walk-in medical clinics, a leading pharmacy benefits manager with more than 75 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year, and expanding specialty pharmacy services, the Company enables people, businesses and communities to manage health in more affordable and effective ways. This unique integrated model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at https://www.cvshealth.com.

Media Contact:

Christine Cramer
CVS Health
(401) 770-3317
Christine.Cramer@cvshealth.com

Christina Beckerman
CVS Health
(401) 770-8868
Christina.Beckerman@cvshealth.com

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CVS Health Earns CEO Cancer Gold Standard Accreditation

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WOONSOCKET, R.I., Feb. 13, 2017 /PRNewswire/ -- The CEO Roundtable on Cancer has accredited CVS Health (NYSE: CVS), the nation's largest pharmacy innovation company, with the CEO Cancer Gold Standard, recognizing its efforts to reduce the risk of cancer for its employees and covered family members. The company earned the distinguished Gold Standard accreditation for taking actions in five key areas of health and wellness to fight cancer in the workplace, including: discouraging tobacco use; encouraging physical activity; promoting healthy diet and nutrition; detecting cancer at its earliest stages; and providing access to quality care.

In 2014, CVS Health became the first and remains the only national pharmacy chain to stop the sale of cigarettes and tobacco products a leading cause of cancer and implemented a variety of smoking prevention and cessation programs for its employees.

"This is certainly an honor that recognizes our hard work in building a culture of health and wellness," said Larry Merlo, CVS Health president and chief executive officer. "Receiving the CEO Cancer Gold Standard accreditation underscores our decision to eliminate the sale of tobacco from our retail stores and the innovative programs, resources and incentives we've put in place to help our colleagues achieve their best health and reduce their risk of cancer."

The CEO Roundtable on Cancer, a nonprofit organization of CEOs, founded by former President George H.W. Bush, developed and administers the Gold Standard, a workplace accreditation program which encourages and recognizes the commitment of organizations that take concrete actions to address cancer in their workplaces. Nearly 200 private, nonprofit and government employers in a wide range of occupational categories have earned Gold Standard accreditation. In addition to the now 240,000 CVS Health employees, more than six million employees and family members are touched by the tenets of this workplace wellness and culture framework.

"We are pleased to recognize the efforts of CVS Health," said Robert A. Bradway, chairman of the CEO Roundtable on Cancer. "I hope the leadership and powerful example set by Chief Executive Officer Larry Merlo and the team at CVS Health will encourage other employers across all industries to meet this standard of excellence in cancer prevention, early detection and quality cancer care."

In addition to the National Cancer Institute (NCI) and the Centers for Disease Control and Prevention (CDC), 16 NCI-designated cancer centers and more than 100 other hospitals have earned Gold Standard accreditation. CEOs from many industries are keenly aware of the life-improving impact they can have on health and controlling healthcare costs when they address cancer and other chronic diseases. Gold Standard employers include: Amgen, Avis Budget Group, Dell, Harvard T.H. Chan School of Public Health, Hogan Lovells, Johnson & Johnson, Lowe's, Novartis, the Ohio State University, SAS, State Farm, and many Blue Cross affiliates.

About CVS Health

CVS Health is a pharmacy innovation company helping people on their path to better health. Through its more than 9,700 retail locations, more than 1,100 walk-in medical clinics, a leading pharmacy benefits manager with nearly 90 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year, expanding specialty pharmacy services, and a leading stand-alone Medicare Part D prescription drug plan, the company enables people, businesses and communities to manage health in more affordable and effective ways. This unique integrated model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at https://www.cvshealth.com.

About the CEO Roundtable on Cancer

The CEO Roundtable on Cancer was founded in 2001, when former President George H.W. Bush challenged a group of executives to "do something bold and venturesome about cancer within your own corporate families." The CEOs responded by creating and encouraging the widespread adoption of the CEO Cancer Gold Standard which calls for organizations to evaluate their health benefits and workplace culture and take extensive, concrete actions in five key areas of health and wellness to address cancer in the workplace. For more information on the CEO Cancer Gold Standard and the free web-based accreditation process, please visit www.CancerGoldStandard.org.

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Joe Goode
401-770-9820
Joseph.Goode@CVSHealth.com

John Dornan
919-531-0966
John.Dornan@CEORoundtableOnCancer.org

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CVS Health Company Accordant Earns NCQA Accreditation for Case Management

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WOONSOCKET, R.I., Feb. 10, 2016 /PRNewswire/ --Accordant, a CVS Health (NYSE: CVS) company, announced today that it has received Case Management Accreditation from NCQA. The accreditation affirms Accordant's commitment to providing high quality, patient-centered care that improves health outcomes and lowers costs. Accordant's integrated program provides services on behalf of health plans, employers and third party administrators to members with rare chronic diseases and other select conditions.

"We are pleased to receive this important accreditation from NCQA, which further validates our focus on providing effective, connected care for members with rare diseases who often have numerous doctors and medications," said Trip Hofer, President of Accordant. "At Accordant, we provide individualized support to help keep members on track with their care, which helps avoid unnecessary medical costs for both members and clients while improving overall health outcomes."

As part of the Case Management program, Accordant manages care transitions and identifies and prevents potential problems to help members avoid costly emergency room visits and extended hospital stays. The program is supported by published guidelines and consensus statements as well as standards of medical practice. NCQA evaluates health care companies against 10 rigorous standards of case management developed with input from experts from the field, including researchers and state and federal regulators.

"Case Management Accreditation moves us closer to measuring quality across population health management initiatives," said Margaret E. O'Kane, President, NCQA. "Not only does it add value to existing quality improvement efforts; it also demonstrates an organization's commitment to the highest degree of improving the quality of their patients' care."

About CVS Health

CVS Health is a pharmacy innovation company helping people on their path to better health. Through its approximately 9,600 retail pharmacies, more than 1,100 walk-in medical clinics, a leading pharmacy benefits manager with more than 75 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year, and expanding specialty pharmacy services, the Company enables people, businesses and communities to manage health in more affordable and effective ways. This unique integrated model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at https://www.cvshealth.com.

About NCQA

NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA is committed to providing health care quality information for consumers, purchasers, health care providers and researchers.

Christina Beckerman
CVS Health
(401)770-8868
christina.beckerman@cvshealth.com

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SOURCE CVS Health

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CVS Health Receives URAC Accreditation for Specialty Pharmacy

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WOONSOCKET, R.I., April 5, 2016 /PRNewswire/ -- CVS Health (NYSE: CVS) announced today that CVS Specialty, the company's specialty pharmacy, has been awarded Specialty Pharmacy accreditation from URAC, a Washington, DC-based health care accrediting organization that establishes quality standards for the health care industry.

"Receiving accreditation from URAC demonstrates our commitment to providing high-quality care to patients served by CVS Specialty," said Alan Lotvin, MD Executive Vice President, CVS Health and President, CVS Specialty. "At CVS Specialty, we are focused on providing quality care that supports the whole patient throughout their treatment journey. We not only make it easier and more convenient for patients to get started on a specialty therapy, but our expert clinicians also provide clinical support and insurance guidance. As a result, patients are more likely to take their specialty medicine as prescribed and also report high satisfaction with the service they receive."

Specialty pharmacies generally serve patients with complex conditions, including rheumatoid arthritis and multiple sclerosis, who take medications that sometimes require special handling. Specialty pharmacies often also provide care coordination, disease education and 24/7 access to patient support. The URAC accreditation program for Specialty Pharmacy evaluates organizational standards, including pharmacy care; customer service, communications, and disclosure standards; specialty drug and patient management; and pharmacy operations.

"We applaud CVS Health on achieving URAC Specialty Pharmacy Accreditation," said URAC President and CEO Kylanne Green. "In today's healthcare market, URAC accreditation provides a mark of distinction for organizations to demonstrate their commitment to quality healthcare."

The URAC accreditation process demonstrates a commitment to quality services and serves as a framework to improve business processes through benchmarking organizations against nationally recognized standards. The URAC standards development process is consensus driven, with industry experts serving as volunteers to establish and revise appropriate industry benchmarks.

About URAC

URAC, an independent, nonprofit organization, is a well-known leader in promoting healthcare quality through its accreditation, education, and measurement programs. URAC offers a wide range of quality benchmarking programs and services that model the rapid changes in the healthcare system and provide a symbol of excellence for organizations to validate their commitment to quality and accountability. Through its broad-based governance structure and an inclusive standards development process, URAC ensures that all stakeholders are represented in establishing meaningful quality measures for the entire healthcare industry. For more information, visit www.urac.org.

About CVS Health

CVS Health is a pharmacy innovation company helping people on their path to better health. Through its approximately 9,600 retail pharmacies, more than 1,100 walk-in medical clinics, a leading pharmacy benefits manager with more than 75 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year, and expanding specialty pharmacy services, the Company enables people, businesses and communities to manage health in more affordable and effective ways. This unique integrated model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at https://www.cvshealth.com.

Media Contact

Christine Cramer
CVS Health
(401) 770-3317
Christine.Cramer@cvshealth.com

Christina Beckerman
CVS Health
(401) 770-8868
Christina.Beckerman@cvshealth.com

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SOURCE CVS Health

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CVS Health Receives NCQA Certification in Utilization Management

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WOONSOCKET, R.I., May 5, 2016 /PRNewswire/ -- CVS Health (NYSE: CVS) announced today that pharmacy benefits manager (PBM) CVS Caremark was certified by NCQA in Utilization Management. NCQA Utilization Management Certification is a quality assessment program that focuses on consumer protection and customer service improvement. Standards recognize that organizations that apply for certification have open access networks, and can improve service quality and utilize customized structures to meet purchaser needs.

"At CVS Caremark, we are pleased to earn this important certification from NCQA, which further validates our commitment to providing high quality utilization management services to our clients," said Jonathan Roberts, President of CVS Caremark. "Utilization management programs help ensure that members access clinically appropriate and cost-effective therapies and as a result, are integral in helping our clients manage costs while improving health outcomes for their members."

The CVS Caremark Utilization Management Program is designed to encourage the appropriate and effective use of medications, identify optimal drug use and promote cost-effective drug benefit plan designs for our clients. The program is based on evidence-based drug information, published guidelines and consensus statements and standards of medical practice.

"Achieving Utilization Management certification from NCQA demonstrates that CVS Caremark has the systems, process and personnel in place to conduct utilization management in accordance with the strictest quality standards," said Margaret E. O'Kane, President, NCQA.

NCQA's certification review includes a rigorous on- and off-site evaluation conducted by a team of physicians and managed care experts. A review oversight committee of physicians analyzes the team's findings and assigns a certification status based on the organization's performance against standards within applicable certification options.

About CVS Health

CVS Health is a pharmacy innovation company helping people on their path to better health. Through its more than 9,600 retail pharmacies, more than 1,100 walk-in medical clinics, a leading pharmacy benefits manager with nearly 80 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year, and expanding specialty pharmacy services, the Company enables people, businesses and communities to manage health in more affordable and effective ways. This unique integrated model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at https://www.cvshealth.com.

About NCQA

NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA is committed to providing health care quality information for consumers, purchasers, health care providers and researchers.

Christina Beckerman
CVS Health
(401)770-8868
christina.beckerman@cvshealth.com

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SOURCE CVS Health

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CVS Health Earns URAC Accreditations in Health Call Center for Pharmacy Advisor, Pharmacy Benefit Management and Drug Therapy Management

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WOONSOCKET, R.I., Nov. 2, 2016 /PRNewswire/ -- CVS Health (NYSE: CVS) announced today that pharmacy benefits manager CVS Caremark has earned URAC accreditations in Health Call Center for its Pharmacy Advisor counseling program as well as in Pharmacy Benefit Management and Drug Therapy Management. By achieving this status, CVS Health has demonstrated a comprehensive commitment to quality care, improved processes and better patient outcomes. URAC is the independent leader in promoting health care quality through accreditation, certification and measurement.

"At CVS Health, we are proud to earn accreditations from URAC in these three categories, which emphasize our commitment to providing high quality pharmacy benefit management support including coordinated patient care and outstanding customer service to our millions of members," said Jonathan Roberts, President of CVS Caremark. "These services are especially important for our members with complex, chronic conditions who may struggle with their medication regimens and disease management."

CVS Caremark works with employers, health insurance companies, the government and other health benefit program sponsors to design and administer prescription coverage plans. This includes formulary management, discounted drug purchase arrangements and clinical services and drug therapy management. In addition, CVS Caremark's Pharmacy Advisor program call center offers personalized care to members with chronic conditions through a combination of targeted live outbound calls and inbound call access. Members have the opportunity to have a discussion with a clinical pharmacist about topics that include the rationale behind prescribing the medication and potential issues that may affect adherence, such as side effects.

"URAC accreditation shows that CVS Health is a pharmacy benefit management organization able to adhere to standards that cover important aspects of care such as claims processing, developing proper drug formulary and consumer access," said URAC President and CEO Kylanne Green. "Quality policies and procedures are paramount as the price and complexity of medications rise. CVS Health chose to demonstrate their performance through URAC's independent accreditation of their services."

The URAC accreditation process demonstrates a commitment to quality services and serves as a framework to improve business processes through benchmarking organizations against nationally recognized standards. URAC's Health Call Center Accreditation ensures that registered pharmacists or other validly licensed individuals perform the clinical aspects of health education services in a manner that is timely, confidential, and includes medically appropriate care and treatment advice. In addition, URAC's Pharmacy Benefit Management Accreditation sets standards for pharmacy distribution channels, customer service and drug use management. The Drug Therapy Management Accreditation standards also assess a range of professional activities, including formulating medication treatment plans, monitoring efficacy and safety of medication therapy and enhancing medication adherence through patient education.

About URAC

Founded in 1990, URAC is the independent leader in promoting healthcare quality through accreditation, certification and measurement. URAC is a nonprofit organization developing evidence-based measures and standards through inclusive engagement with a range of stakeholders committed to improving the quality of healthcare. Our portfolio of accreditation and certification programs span the healthcare industry, addressing healthcare management, healthcare operations, health plans, pharmacies, telehealth providers, physician practices, and more. URAC accreditation is a symbol of excellence for organizations to showcase their validated commitment to quality and accountability.

About CVS Health

CVS Health is a pharmacy innovation company helping people on their path to better health. Through its more than 9,600 retail pharmacies, more than 1,100 walk-in medical clinics, a leading pharmacy benefits manager with nearly 80 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year, and expanding specialty pharmacy services, the Company enables people, businesses and communities to manage health in more affordable and effective ways. This unique integrated model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at www.cvshealth.com.

Media Contact:

Christina Beckerman
CVS Health
(401) 770-8868
Christina.Beckerman@cvshealth.com

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CVS Health's Advanced Care Scripts (ACS) Earns URAC Accreditation for Specialty Pharmacy

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The designation demonstrates the highest level of commitment to quality healthcare

WOONSOCKET, R.I., April 4, 2017 /PRNewswire/ -- CVS Health (NYSE: CVS) announced today that Advanced Care Scripts (ACS) has earned accreditation in Specialty Pharmacy from URAC, the independent leader in promoting healthcare quality through accreditation, certification and measurement. By achieving this status, ACS has demonstrated a comprehensive commitment to quality care, improved processes and better patient outcomes.

"We are pleased to receive this accreditation from URAC, which underscores our commitment to providing high-quality care to our patients," said Alan Lotvin, M.D. Executive Vice President of CVS Specialty. "Through our programs and services at ACS, we provide comprehensive, patient-centered care and treatment support for patients taking specialty medications to help improve patient outcomes."

ACS manages and dispenses specialty medications to patients with complex chronic conditions, such as multiple sclerosis, hemophilia and cancer. The comprehensive patient care model of ACS provides compliance and adherence support and cost-effective solutions for all classes of specialty medications.

"It's necessary for specialty pharmacies to provide a higher level of treatment for patients so desired outcomes are achieved. ACS shows a dedication to patient education and safety through the recognition of quality it received with URAC's independent accreditation," said URAC President and CEO Kylanne Green. "With URAC accreditation, people know that ACS strives to adhere to industry best practices."

The URAC accreditation process demonstrates a commitment to quality services and serves as a framework to improve business processes through benchmarking organizations against nationally recognized standards. In addition, a URAC-accredited specialty pharmacy has policies in place to ensure consumers have access to appropriate medications; maintains methods to measure customer satisfaction; and has a patient-centered strategy for its patient management program that includes coordination of care, communication and education, patient rights and responsibilities, among other factors.

About URAC

Founded in 1990, URAC is the independent leader in promoting healthcare quality through accreditation, certification, education, and measurement. URAC is a nonprofit organization developing evidence-based measures and standards through inclusive engagement with a range of stakeholders committed to improving the quality of healthcare. Our portfolio of accreditation and certification programs span the healthcare industry, addressing healthcare management, healthcare operations, health plans, pharmacies, telehealth providers, physician practices, and more. URAC accreditation is a symbol of excellence for organizations to show-case their validated commitment to quality and accountability.

About CVS Health

CVS Health is a pharmacy innovation company helping people on their path to better health. Through its more than 9,700 retail locations, more than 1,100 walk-in medical clinics, a leading pharmacy benefits manager with nearly 90 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year, expanding specialty pharmacy services, and a leading stand-alone Medicare Part D prescription drug plan, the company enables people, businesses and communities to manage health in more affordable and effective ways. This unique integrated model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at https://www.cvshealth.com.

Media Contact:

Christina Beckerman
CVS Health
(401) 770 8868
Christina.Beckerman@cvshealth.com

SOURCE CVS Health

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CVS Health's Accordant Earns NCQA Disease Management Accreditation for 18 Conditions

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Affirms Accordant's commitment to providing high-quality, patient-centered care that improves health outcomes and lowers costs

WOONSOCKET, R.I., Aug. 23, 2017 /PRNewswire/ -- Accordant, a CVS Health (NYSE: CVS) company and an integral part of CVS Specialty, announced today that it has received NCQA Patient and Practitioner Oriented Disease Management (DM) Accreditation for a number of its programs that provide services to patients with rare chronic diseases and other select conditions on behalf of health plans, government sponsored plans, labor groups, employers and third party administrators. The following programs are covered by this new accreditation: Epilepsy, Rheumatoid Arthritis, Multiple Sclerosis, Crohn's Disease, Ulcerative Colitis, Parkinson's Disease, Systemic Lupus Erythematosus (SLE or Lupus), Myasthenia Gravis, Sickle Cell Disease, Cystic Fibrosis, Hemophilia, Scleroderma, Polymyositis, Chronic Inflammatory Demyelinating Polyradiculoneuropathy (CIDP), Amyotrophic Lateral Sclerosis (also known as Lou Gehrig's Disease), Dermatomyositis, Gaucher Disease and Human Immunodeficiency Virus (HIV).

"We are pleased to receive this important accreditation from NCQA, which further validates our approach to providing high-quality and comprehensive disease management care and support for our patients with these rare, chronic conditions," said Alan Lotvin, M.D., executive vice president of CVS Specialty, the specialty pharmacy of CVS Health. "For more than 20 years, Accordant has been providing highly specialized care to patients to help them better manage their condition, improve health outcomes and help avoid unnecessary medical costs for both patients and payors."

Earning NCQA DM Accreditation is an indication that a DM program is dedicated to providing patients and/or practitioners the support, education and other help necessary to facilitate good outcomes and good care. The standards are intended to help organizations achieve the highest level of performance possible, increase adherence to care guidelines and create an environment of continuous improvement.

"Our Accordant nurses are specially trained to provide disease-specific support to help prevent complications, improve our patients' total health and enhance quality of life," added Trip Hofer, president of Accordant. "In addition, Accordant's unique, proactive disease management approach helps anticipate shifts in patient needs as their condition progresses over time, which is integral in ensuring each patient receives the most clinically appropriate care and support along their health care journey."

Accordant has maintained NCQA DM accreditations since 2003 and was also awarded accreditation in Case Management (CM) in 2016. Accordant's comprehensive programs are backed by the latest in evidence-based medicine and clinical guidelines and are designed to help support patients to better manage their serious health conditions. All of Accordant's DM programs are led by highly trained and specialized nurses who provide comprehensive patient education, medication and symptom management as well as help coordinate and connect patients' care with their other health care providers to help ensure that patients are receiving the most clinically appropriate care.

Specialty pharmacy is one of the fastest growing health care segments in the U.S., and Accordant is an integral part of CVS Specialty. As the largest specialty pharmacy, CVS Specialty provides advanced clinical services for eligible patients who require treatment for rare or complex conditions. This includes drug therapy management, dispensing and infusion services, in addition to customized support and counseling to help ensure appropriate and safe medication use and achieve positive health outcomes. Eligible patients receive ongoing disease education, counseling and benefits verification, as well as coordination of care with multiple health care providers, comprehensive patient education and adherence management.

"NCQA's Disease Management Accreditation program is thorough and rigorous. It's designed to highlight only those programs that truly improve chronic care," said NCQA President Margaret E. O'Kane.

NCQA Accreditation standards are developed with input from researchers in the field, the Disease Management Advisory Council (DMAC) and standing committees, employers, both purchasers and operators of disease management programs, state and federal regulators and other experts. NCQA Accreditation standards are purposely set high to encourage organizations to continuously enhance their quality. Accordant's DM accreditation is based on the following categories of standards: Evidence-Based Program; Patient Service; Practitioner Service; Care Coordination; Measurement and Quality Improvement; and Program Operations.

About NCQA

NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA's Web site (www.ncqa.org) contains information to help consumers, employers and others make more informed healthcare choices.

About CVS Health

CVS Health is a pharmacy innovation company helping people on their path to better health. Through its nearly 9,700 retail pharmacies, more than 1,100 walk-in medical clinics, a leading pharmacy benefits manager with nearly 90 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year, and expanding specialty pharmacy services, the Company enables people, businesses and communities to manage health in more affordable and effective ways. This unique integrated model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at https://www.cvshealth.com.

Christina Beckerman
CVS Health
(401)770-8868
christina.beckerman@cvshealth.com

SOURCE CVS Health

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