Helping Seniors Save Money Through SilverScript

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SilverScript, our Medicare-approved Part D prescription drug plan provider serving more than 5 million members, focuses on providing seniors and people with disabilities with consistent, worry-free coverage.

For Alexis Spina, one of our Pittsburgh-based colleagues, that focus is integral to her work every day. A clinical pharmacist, Spina works the Medicare call queue, educating members daily on lower cost drug alternatives that have the same clinical benefits as their current medications, tailoring her responses to each member’s specific level of understanding.

Her conversations with members have been so impactful that some of them have been developed into talk tracks that other colleagues on her team now use for their own calls.

Spina says that with each phone interaction she tries to make the patient feel like they are speaking with someone who truly cares about their well-being.

For her hard work and leadership, Spina was awarded a 2018 CVS Health Paragon Award, which recognizes the best-of-the-best among CVS Health colleagues who deliver direct care to patients and customers. Now in their 28th year, the Paragon Awards honor colleagues who embody the core values of CVS Health.

Watch to learn more about Spina’s passion for helping patients save money and live a healthier life.

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CVS Health Among Top Companies for Disability Inclusion

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2019 DEI ‘Best Place to Work for Disability Inclusion’ logo.

CVS Health has earned a top score on the 2019 Disability Equality Index (DEI). This is the third year in a row that CVS Health has been given a score of 100 on the DEI, which is based on several criteria, including culture and leadership; enterprise-wide access and supplier diversity. Top-scoring companies earn the distinction of being recognized as a “Best Place to Work for Disability Inclusion.”

This is the fourth consecutive year that Aetna, a CVS Health business, has made the list.

Supporting Individuals with Disabilities in Our Workforce

At CVS Health, we understand the value of a diverse workforce and we have a number of programs in place to ensure that we are actively attracting, training, hiring and retaining individuals from many demographics, including those with disabilities.

Our Abilities in Abundance program, led by our Workforce Initiatives team, engages individuals with disabilities to provide job coaching and employment opportunities.

Through partnerships with community organizations nationwide, we’ve opened several training centers where individuals with disabilities can learn skills necessary for careers in retail environments, including most recently, the new Workforce Innovation and Talent Center, which opened in Cleveland, Ohio, in partnership with the Center for Children and Families.

Similarly, we operate several Regional Learning Centers, where we collaborate with government agencies, community organizations, and educational institutions to create job training programs that are often designed for individuals with disabilities.

And our Abilities Colleague Resource Group (CRG) helps to increase awareness of the important role that customers and colleagues with disabilities play in our workforce, workplace and marketplace by taking action to foster, at all levels of CVS Health, an inclusive, supportive environment.

A Comprehensive Assessment of Disability Inclusion

Launched in 2015 as a joint initiative of Disability:IN and the American Association of People with Disabilities, the DEI is recognized as the most comprehensive disability inclusion assessment tool allowing businesses to self-report their disability policies and practices.

180 companies from a diverse range of industries, including health care, technology and financial services, participated in the 2019 DEI. Of those, 113 were Fortune 500 companies.

In total, the participating DEI companies represent a workforce of more than 8.6 million, with 3.7 percent of employees identifying as having a disability.

2019 DEI ‘Best Place to Work for Disability Inclusion’ logo.
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Treating Customers with Compassion at CVS Pharmacy

Treating Customers with Compassion at CVS Pharmacy
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With a presence in 10,000 communities nationwide, our CVS Pharmacy locations serve as a front door to health care for more than 5 million customers every day. Many of those customers visit the pharmacy counter, where they witness firsthand our pharmacists and pharmacy technicians working hard to ensure that prescriptions are delivered on time to those who need them.

Quyen Diep, a pharmacist and manager at a store in Anaheim, California, is a shining example of a colleague who puts this work into action and inspires her team to do the same.

Motivated by personal challenges she’s had to overcome, Diep has a philosophy of treating her CVS Pharmacy customers like patients, with compassion and care.

For her hard work and leadership, Diep was awarded a 2018 Paragon Award, which recognizes the best-of-the-best among CVS Health colleagues who deliver direct care to patients and customers. Now in its 28th year, the Paragon Awards honor colleagues who embody the core values of CVS Health.

Watch to learn more about what inspired Diep to become a pharmacist, what her colleagues love about working with her and how she embodies the CVS Health purpose of helping people on their path to better health.

Learn more about some of our other 2018 Paragon Award winners:
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A Passion for Providing Quality Care through Omnicare

A Passion for Providing Quality Care through Omnicare
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Omnicare, a CVS Health company, provides pharmacy services to long-term care facilities nationwide, serving more than five million patients annually.

The care provided by our Omnicare colleagues is crucial to ensuring that the unique needs of the senior populations they serve are met quickly, efficiently and with compassion. 

One of our colleagues who drives this mission forward every day is Ezio DiMartino, a general manager who oversees operations at our Rhode Island-based Omnicare pharmacy, where prescriptions are received, filled and delivered daily to long-term facilities in the area. 

In 2018, DiMartino was awarded a CVS Health Paragon Award, which recognizes the best-of-the-best among CVS Health colleagues who deliver direct care to patients and customers. Now in its 28th year, the Paragon Awards honor colleagues who embody the core values of CVS Health.

Watch to learn more about DiMartino’s 25-year career with CVS Health, how he works to engage and build trust with his employees and the passion he brings to his work at Omnicare every day.

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CVS Health Named a 2019 ‘Best for Vets’ Employer

CVS Health Named a 2019 ‘Best for Vets’ Employer
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Military Times has named CVS Health to its 2019 list of best companies for veterans seeking a civilian job. 

In its tenth year, the Best for Vets: Employers rankings evaluate companies’ culture, veteran recruiting, veteran policies, and accommodations for members of the National Guard and reserves.

In 2018, CVS Health hired more than 4,200 veterans and 1000 military spouses, with veterans making up 5 percent of our total workforce of nearly 300,000 employees nationwide. Many of these colleagues are brought into the company through one of our veteran-focused employment and training programs

This is the third year that CVS Health has been selected for this recognition. Rankings are made via a rigorous evaluation of data submitted by each company, and the Best for Vets lists, which include for-profit companies and government and nonprofit organizations, are considered a trusted resource for veterans looking to transition to civilian life. 

Nearly 200 companies competed for a spot in this year’s rankings. 

Our Commitment to Supporting Veterans

Recognizing the valuable skills that veterans and their spouses bring to the workforce, as well as the challenges that this population can sometimes face when transitioning into civilian life, CVS Health is dedicated to recruiting, hiring, training and retaining veterans to build a pipeline of workforce talent.

Through our partnership with the Department of Defense SkillBridge Initiative, we’re providing training and information on prospective job opportunities to transitioning service men and women on military bases in Virginia and Hawaii. 

And in July 2017, we opened the Talent Connect Center in Fort Bragg, North Carolina, to guide veterans and their spouses through the opportunities available within CVS Health nationwide.

Beyond employment and training opportunities, we also support veterans through our partnership between MinuteClinic, our retail medical clinic, and the Department of Veterans Affairs, to give veterans in select locations access high quality care and treatment of minor illnesses and injuries.

We provide charitable support to military and veteran-focused organizations, including the National Guard, Operation Reinvent and the USO. And colleagues can connect through the CVS Health Colleague Resource Group Valor, which is comprised of more than 500 members with a passion to serve those who have served our country.
 

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CVS Health Celebrates First Annual National Apprenticeship Week

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Company embarks on major expansion of Registered Apprenticeship program to include new markets and new fields

WOONSOCKET, R.I., Nov. 2, 2015 /PRNewswire/ -- As part of CVS Health's (NYSE: CVS) commitment to workforce and community development, the company is expanding its Registered Apprenticeship program to several new markets, as well as new fields and concentrations. Registered Apprenticeships provide participants with structured training to maintain the high level of skill needed in complex fields, such as pharmacy care, and equips participants with a nationally recognized portable credential that will help them advance their career.

"At CVS Health, we know the value of investing in the communities we serve, particularly in workforce development," said David Casey, Vice President, Workforce Strategies, and Chief Diversity Officer. "Through programs such as Registered Apprenticeships, we are not only helping to equip community members and potential job candidates with the tools they need to succeed in their careers, we are also ensuring that our company has a strong pipeline of talented colleagues."

CVS Health was the first employer to launch a U.S. Department of Labor Registered Apprenticeship program for pharmacy technicians in 2005. Since then, CVS Health has placed more than 1,500 colleagues in Registered Apprenticeship career tracks in retail pharmacy and management and has committed to doubling that number over the next five years.

"National Apprenticeship Week provides business, education, and community leaders as well as students and workers with the unique chance to elevate and expand the conversation around the positive impact of apprenticeships in America," said U.S. Secretary of Labor Thomas E. Perez. "For decades, the skilled trades have led the way in developing and refining American apprenticeships. Today, forward thinking companies like CVS Health are using that same 'earn while you learn' foundation and applying it in never before seen ways to expand opportunities for working people in America."

To deliver on the company's commitment to double its number of apprentices, CVS Health has developed partnerships with several organizations across the country, including the Arkansas Department of Workforce Services, Houston Community College, the Milwaukee Area Workforce Investment Board, Inc. and State of Wisconsin Bureau of Apprenticeship Standards, and the Rhode Island Department of Labor and Training, to create new Registered Apprenticeship programs and expand existing programs. With the assistance of U.S. Department of Labor American Apprenticeship Grants, CVS Health and its partners will be:

  • Increasing existing Registered Apprenticeship opportunities for Pharmacy Technicians in Michigan.
  • Expanding Registered Apprenticeship opportunities for Pharmacy Technicians to Arkansas, Missouri, Rhode Island, Texas and Wisconsin.
  • Expanding Registered Apprenticeship opportunities for Retail Store Managers in Rhode Island.
  • Developing new Registered Apprenticeship programs for Pharmacy Technicians in specialty pharmacy services in Michigan and Wisconsin.
  • Developing a new Registered Apprenticeship program for Pharmacy Technicians in the company's CVS/caremark Call Center in Dallas, TX.

As CVS Health continues to develop and expand its Registered Apprenticeship program, the company will explore how it can offer apprenticeship opportunities in additional fields, including logistics and digital as well.

"Meaningful work and a defined career track can provide a source of dignity, pride and identity," add Casey. "We're proud to be able to offer participants both through Registered Apprenticeship."

About CVS Health

CVS Health is a pharmacy innovation company helping people on their path to better health. Through its more than 7,900 retail drugstores, more than 1,000 walk-in medical clinics, a leading pharmacy benefits manager with more than 70 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year, and expanding specialty pharmacy services, the Company enables people, businesses and communities to manage health in more affordable, effective ways. This unique integrated model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at https://www.cvshealth.com.

Contact:

Amy Lanctot
Corporate Communications
(401) 770-2931
amy.lanctot@cvshealth.com

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SOURCE CVS Health

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CVS Health Achieves Perfect Score on 14th Annual Scorecard on LGBT Workplace Equality for Second Consecutive Year

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Company scores 100 Percent on 2016 Human Rights Campaign Foundation Corporate Equality Index

WOONSOCKET, R.I., Nov. 18, 2015 /PRNewswire/ -- CVS Health, the nation's largest pharmacy innovation company, today announced that for the second year in a row it received a perfect score of 100 percent on the Corporate Equality Index (CEI), a national benchmarking survey and report on corporate policies and practices pertinent to LGBT equality, administered by the Human Rights Campaign Foundation. CVS Health joins the ranks of 391 major U.S. businesses which also earned top marks this year.

"We pride ourselves on embracing and celebrating the rich diversity of our colleagues, customers and suppliers," said Lisa Bisaccia, EVP and Chief Human Resources Officer for CVS Health and executive sponsor of the company's LGBT resource group. "It is part of our culture to make every individual feel equally valued, respected and appreciated. These core values are the fabric of who we are as a leading health care company and make us one of the best places to work."

Some of the programs and initiatives that account for CVS Health's top score include:

  • an inclusive benefits package which provides health insurance coverage for the medically necessary health care services that transgender people need, including transition-related treatment;
  • support for 11 national Colleague Resource Groups, including PRIDE, which offer employees the opportunity to share or support a particular ethnicity, culture or perspective;
  • the CVS Health Supplier Ethics Policy that supports the inclusion of LGBT vendors and suppliers; and
  • financial sponsorship and participation in annual LGBT-related and multi-cultural events and causes across the country where the company operates.

The 2016 CEI rated 1,024 businesses in the report, which evaluates LGBT-related policies and practices including non-discrimination workplace protections, domestic partner benefits, transgender-inclusive health care benefits, competency programs, and public engagement with the LGBT community. CVS Health's efforts in satisfying all of the CEI's criteria results in a 100 percent ranking and the designation as a Best Place to Work for LGBT Equality.

For more information on the 2016 Corporate Equality Index, or to download a free copy of the report, visit www.hrc.org/cei.

About CVS Health
CVS Health is a pharmacy innovation company helping people on their path to better health. Through its more than 7,900 retail drugstores, more than 1,000 walk-in medical clinics, a leading pharmacy benefits manager with more than 70 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year, and expanding specialty pharmacy services, the Company enables people, businesses and communities to manage health in more affordable, effective ways. This unique integrated model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at www.cvshealth.com.

Contact:

Joe Goode
Corporate Communications
(401) 770-9820
jlgoode@cvs.com

Amy Lanctot
Corporate Communications
(401) 770-2931
alanctot@cvs.com

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SOURCE CVS Health

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CVS Health To Host Pittsburgh Area Job Fair To Fill More Than 200 New Full-Time Positions

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Potential job seekers can apply for a role on-site and speak to company representatives

PITTSBURGH, Sept. 8, 2017 /PRNewswire/ -- CVS Health (NYSE: CVS) today announced it will host a job fair on Wednesday, September 13, from 1-6 p.m., to fill more than 200 new full-time positions at its Pittsburgh and Monroeville customer support inbound call centers.

"CVS Health is actively adding to its workforce to support increased demand from our growing customer base," said Jeffrey Lackey, Vice President of Talent Acquisition for CVS Health. "The job fair is designed so interested candidates can learn more about our open positions, talk with existing employees and become part of a company helping people on their path to better health."

Available positions include Customer Service Representatives who field inbound calls from benefit members as they make important prescription benefit decisions. The company is also seeking Customer Service Representatives to support inbound calls from Specialty patients who require life-sustaining medications for their chronic conditions such as organ transplants, cancer and autoimmune diseases. Eligible candidates must have a minimum of six months experience in a customer service role (call center, retail store, or customer service environment).

CVS Health will also be recruiting for Specialty Processing Pharmacy Technicians who are responsible for reading and interpreting prescriptions so patient orders are accurately and efficiently processed. Eligible candidates must have a minimum of six months of Pharmacy Technician experience.

The company is also currently interviewing and accepting online applications from candidates to work in the Monroeville area who have experience in Finance, Medical Billing, Medical Benefit Verification, Pharmacist, Shipping and Receiving, and Inventory.

These opportunities offer a positive work environment, competitive pay, paid training, and a generous benefits package including vacation, 10 paid holidays, health/dental/vision insurance, employee discounted stock purchase program, 401K with company match, career advancement opportunities, and a 20-30% employee discount at CVS retail stores.

"From my very first day on the job, it was clear to me that CVS Health was a 'caring' organization, and a company where I could grow and progress," said Customer Care Supervisor Lee Myers who recently celebrated her 10 year anniversary with CVS Health. "I am proof that the company presents career opportunities to those who are willing to come in and show a high level of passion for caring for customers and patients."

The job fair is located at CVS Health's customer support call center at 105 Mall Blvd, Monroeville, PA 15146, directly in front of the Monroeville Mall.

Job candidates for these open call center positions can learn more about working at CVS Health and apply online if they're unable to attend the job fair event by visiting http://careersblog.cvshealth.com/jobfair/.

About CVS Health

CVS Health is a pharmacy innovation company helping people on their path to better health. Through its 9,700 retail locations, more than 1,100 walk-in medical clinics, a leading pharmacy benefits manager with nearly 90 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year, expanding specialty pharmacy services, and a leading stand-alone Medicare Part D prescription drug plan, the company enables people, businesses and communities to manage health in more affordable and effective ways. This unique integrated model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at https://www.cvshealth.com.

Media Contact:

Joe Goode (401) 770-9820
Joseph.Goode@CVSHealth.com

SOURCE CVS Health

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CVS Health Teams Up with Job Corps to Enhance Workforce Development Opportunities for Aspiring Pharmacy Technicians

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WOONSOCKET, R.I., April 16, 2018 /PRNewswire/ -- In its continuing commitment to expand work-based learning and externship opportunities for students studying to become pharmacy technicians, CVS Health (NYSE: CVS) today announced a new collaboration with Job Corps, the largest free residential education and job training program for young adults. The participating Job Corps campuses, which are operated by Odle Management Group, LLC (Odle), include Long Beach Job Corps Center (Long Beach, CA), Old Dominion Job Corps Center (Monroe, VA), Pinellas County Job Corps Center (St. Petersburg, FL) and Tulsa Job Corps Center (Tulsa, OK), as well as a pilot program launching this summer at Pittsburgh Job Corps Center (Pittsburgh, PA).

"As the skills gap in the U.S. widens, CVS Health recognizes the important role externships, which offer on-the-job training with classroom instruction, play in building a pipeline of future skilled talent," said David Casey, Vice President, Workforce Strategies, and Chief Diversity Officer. "By working with Job Corps, we are able to provide traditionally underserved groups with opportunities for employment at CVS Pharmacy, as well as help build a talented and diverse workforce for our company."

Through the new partnership, Job Corps will place students at local CVS Pharmacy locations to learn directly from CVS pharmacists and operations leaders. Students who successfully complete the training will be eligible to apply for a job at CVS Pharmacy.

"CVS Health and Odle have created an outstanding program for young people determined to prove themselves in the workforce while developing important career skills," said Earl Pomeroy, former member of Congress and National Job Corps Association Board Member. "Together, the two organizations are developing job training classes and on-the-job intern experiences specifically designed to provide life-changing career skills and opportunities to young people from communities with high unemployment and limited opportunities."

"By working with Job Corps to provide students with opportunities ranging from pharmaceutical retail to pharmacy technicians, underserved youth have a fighting chance to end intergenerational poverty and have careers with meaningful opportunities for advancement. This exciting undertaking represents Job Corps at its best," added Pomeroy.

Job Corps students that are approximately 75 percent through their career training are required to complete work-based learning or an externship with a local employer to gain work experience.

"The partnership with CVS Health is a natural fit for Odle and our participating Job Corps campuses," said Lisa Odle, President and CEO of Odle Management Group, LLC. "Both CVS and Odle have a shared and like-minded passion to educate young people and put them on a path to a successful career."

Over the past two decades, CVS Health and Job Corps have partnered on several workforce initiatives that have helped fill entry level roles with strong talent, with many individuals advancing to pharmacist and management positions within the company.

The expanded relationship with Job Corps is part of the myCVS Journey Pathways to Health Care Careers that introduces students of all ages to career opportunities in health care. The STEM-enriched program is designed to engage young people (aged 5-24) in age-appropriate awareness, exploration, and preparation for careers at CVS Health in pharmacy, professional management, nursing and information technology.

About CVS Health

CVS Health is a pharmacy innovation company helping people on their path to better health. Through its more than 9,800 retail locations, more than 1,100 walk-in medical clinics, a leading pharmacy benefits manager with more than 94 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year, expanding specialty pharmacy services, and a leading stand-alone Medicare Part D prescription drug plan, the company enables people, businesses and communities to manage health in more affordable and effective ways. This unique integrated model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at https://www.cvshealth.com.

About Job Corps

Administered by the U.S. Department of Labor, Job Corps is the nation's largest and most successful career technical training and education program for low-income young people ages 16 through 24. Job Corps provides services to more than 60,000 young people each year at 125 centers in 48 states, the District of Columbia, and Puerto Rico. To learn more about Job Corps, call (800) 733-JOBS or visit Job Corps online at www.jobcorps.gov.

About Odle Management Group, LLC

Odle Management Group, LLC is a woman- and minority-owned business, and an experienced workforce development provider. Odle manages the day-to-day operations of the eight Job Corps campuses across the country, and also operates campuses and outreach, admissions and placement services in California, Kentucky, Louisiana, Pennsylvania, Arkansas, Florida, Virginia and Texas. Job Corps center operations and support contracts are administered by the U.S. Department of Labor through a competitive bidding process.

Contact: Mary Gattuso, 1-401-7709811, Mary.Gattuso@CVSHealth.com

SOURCE CVS Health

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Gov. Nixon Announces CVS Pharmacy’s Selection of Kansas City for its New Distribution Center and 360 New Jobs

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America’s leading retail pharmacy plans to open 762,000 sq. ft. center in 2018

KANSAS CITY, Mo.—  Gov. Jay Nixon today announced that major retailor CVS Pharmacy will build a new 762,000 sq. ft. distribution center in Kansas City, Mo, at the Skyport Industrial Park. The company’s expansion is expected to create more than 360 new jobs in the region.

“Missouri recently reached record employment, with more folks back at work in our state than ever before,” Gov. Nixon said. “Today’s announcement by CVS Pharmacy to create 360 new jobs in Kansas City will continue this momentum, and is great news for area families. Once again, Missouri has shown the nation that we are open for business with a strong and growing economy.”

With access to key road systems in the region, the planned distribution center will support the service and fulfillment needs of more than 370 CVS Pharmacy stores throughout the Midwest. CVS Pharmacy expects to break ground on the 71-acre property in January 2017 and immediately start construction on the facility. The new distribution center is expected to begin operations in 2018.  

“This new distribution center is an integral part of CVS Pharmacy’s continued growth as a leading pharmacy, health and beauty destination,” said Kevin Hourican, Executive Vice President, Pharmacy Services & Supply Chain, CVS Health. “The key combination of a high-quality workforce and a centralized location will allow us to better serve the growing needs of our customers throughout the Midwest and beyond.  As a result of our new Midwest distribution center, our delivery drivers will drive hundreds of thousands fewer miles each year to deliver product to our stores, significantly reducing carbon emissions and improving highway safety.”

The new distribution center is expected to add more than 360 new jobs to the Kansas City area, as well as an additional 70 to 100 jobs that will be outsourced to local businesses.  It adds to CVS Pharmacy’s network of 18 distribution centers nationwide.

“CVS’ decision to locate this regional distribution center in Kansas City affirms the transportation infrastructure advantages of this region and the competitive costs for distributing to the greater Midwest from here,” said Chris Gutierrez, President, KC SmartPort, the authority on logistics and opportunities in the 18-county, bi-state Kansas City region.

“On behalf of CVS Pharmacy, we are thrilled to grow our presence in the Kansas City business community. This new location will help us enhance support for our expanding distribution needs in the Midwestern market,” said Ron Link, Senior Vice President of Logistics at CVS Pharmacy.  “We want to thank state and local officials for their cooperation and support during our site selection process.” 

“Kansas City is experiencing a large industrial boom and continues to be center of choice for regional and national distribution due to our region's abundant multi-modal transportation network,” said Kansas City Area Development CouncilPresident and CEO Tim Cowden. “We are pleased that CVS Pharmacy chose the KC region and look forward to its future success.” 

Missouri is helping the company recruit candidates for the new positions which are expected to be hired starting in early 2018. Additionally, Kansas City approved the company for local personal property tax abatement. The Missouri Partnership also assisted with the company’s expansion to the state.

About CVS Pharmacy

CVS Pharmacy, the retail division of CVS Health (NYSE: CVS), is America's leading retail pharmacy with over 9,600 locations. It is the first national pharmacy to end the sale of tobacco and the first pharmacy in the nation to receive the Community Pharmacy accreditation from URAC, the leading health care accreditation organization that establishes quality standards for the health care industry. CVS Pharmacy is reinventing pharmacy to help people on their path to better health by providing the most accessible and personalized expertise, both in its stores and online at CVS.com. General information about CVS Pharmacy and CVS Health is available at www.cvshealth.com.

Follow the Governor on Twitter @GovJayNixon

Media Contact:

Scott Holste
(573) 751-0290
Scott.Holste@mo.gov

Stephanie Cunha
CVS Pharmacy
401-770-9354
Stephanie.Cunha@CVSHealth.com

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