Veterans

Expanding MinuteClinic Care to Veterans Nationwide

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08.15.19

Support for our country’s veterans and members of the military is central to the work we do at CVS Health, whether it’s through our Workforce programs or our efforts to connect this population with easily accessible, high-quality care.

Since 2016, through a partnership with the U.S. Department of Veterans Affairs (VA), CVS Health has provided health care services to more than 4,000 veterans at select MinuteClinic locations.

Now, through the enactment of the VA MISSION Act, we have been able to expand that care to all of our 1,100 MinuteClinic locations nationwide.

“Our participation in the MISSION Act will give deserving veterans across the country greater access to quality health care when and where they need it while ensuring they are still linked into the Veterans Health Administration,” said Sharon Vitti, President of MinuteClinic. “We’re proud to be able to support the VA on such a meaningful and impactful program.”

Care for Veterans through the MISSION Act

Under the MISSION Act, veterans can now access urgent care and walk-in medical services under their VA benefits without pre-authorization. Veterans who meet certain eligibility criteria can receive care at any MinuteClinic location, including treatment for minor illnesses, minor injuries and skin conditions. Following the visit, MinuteClinic is able to make the full record of medical services provided available to the VA with the patient’s consent.

The expansion builds upon our previous pilot programs with the VA, which gave veterans the option to receive care at MinuteClinic locations in Corpus Christi, Texas; Palo Alto and Santa Clarita, California; and Phoenix, Arizona.

Our History of Support for Veterans

Our support of the MISSION Act is one example of the many ways we stand with veterans, active military and their families.

We have several Workforce Initiatives programs dedicated to recruiting, hiring, training and retaining veterans to build a pipeline of workforce talent. Since 2015, CVS Health has hired almost 15,000 people with military experience and more than 5,000 military spouses.

In addition, we provide charitable support to military and veteran-focused organizations, including the National Guard, Operation Reinvent and the USO. And colleagues can connect through the CVS Health Colleague Resource Group BRAVE, which is comprised of nearly 1,400 members with a passion to serve those who have served our country.

We were recently recognized for our efforts to support veterans and military members.

In May, Military Times named CVS Health to its 2019 list of best companies for veterans seeking a civilian job.

And four CVS Health managers were recently honored with 2019 Patriot Awards from the Rhode Island Employer Support of the Guard and Reserve (RI ESGR) for their support of three colleagues serving in the National Guard and Reserve.

For more information about CVS Health’s efforts to improve care across the nation, visit our News & Insights page and the CVS Health Impact Dashboard. To stay informed about the latest updates and innovations from CVS Health, register for content alerts and our Leaders in Care newsletter.

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CVS Health Managers Honored with Patriot Awards

CVS Health Managers Honored with Patriot Awards
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06.05.19
Raja Ramasamy, accepts his Patriot Award from Phil Albert.
Raja Ramasamy, nominated by National Guardsman Travis Senseny (second from right) accepts his Patriot Award from RI ESGR Vice Chair Phil Albert, alongside David Casey, CVS Health Chief Diversity Officer (far right).
Greg Bach receives his Patriot Award.
Greg Bach receives his Patriot Award.
Charlene Wesley receives her Patriot Award.
Charlene Wesley receives her Patriot Award.
Alan Plantamura receives his Patriot Award.
Alan Plantamura receives his Patriot Award.

At CVS Health, part of being a military-friendly employer means supporting our citizen-warrior colleagues when they are called to service so they don’t have to worry about the work they are leaving behind.

Recently, four CVS Health managers were honored with Patriot Awards from the Rhode Island Employer Support of the Guard and Reserve (RI ESGR) for their support of three colleagues serving in the National Guard and Reserve.

The Patriot Awards recognize individual supervisors who go above and beyond in their support of serving employees through a wide-range of measures including flexible schedules, time off prior to and after deployment, caring for families, and granting leaves of absence if needed. Recipients are nominated by employees or their spouses.

The award ceremony, which was hosted by the CVS Health Northeast VALOR Colleague Resource Group, took place at enterprise headquarters in Woonsocket, Rhode Island, on May 16, 2019. David Casey, Vice President for Workforce Strategies and Chief Diversity Officer, joined Phil Albert, Vice Chair of the RI ESGR, to present the awards, which were given to:

  • Greg Bach, nominated by Robert McDavid, active Army Reservist, for accommodating his schedule and even filling in for him on third shift, often handling stressful and critical tasks.
     
  • Alan Plantamura, nominated by Maulesh Trivedi, active Army Reservist, for his guidance and continued support of his drill schedule, often requiring weekday and week-long trainings.
     
  • Raja Ramasamy, nominated by Travis Senseny, active Army National Guardsman, for empowering a team culture that is supportive of his military career. As part of a Stryker Unit, the demands of Travis’ service often extend far beyond the typical two weeks a year and one weekend a month commitment.
     
  • Charlene Wesley, nominated by Robert McDavid, active Army Reservist, for accommodating his many drill dates, military education, and extended Army orders to support his unit in deployment.
     

Working to Be a Military-Friendly Employer

Our support for National Guard and Reserve members was recognized nationally in 2015 when CVS Health received Secretary of Defense Employer Support Freedom Award, the highest honor the department gives to employers for outstanding support of employees who serve in these military forces.

More recently, in recognition of our ongoing efforts to train, hire and retain veterans and members of the National Guard and Reserves, Military Times named CVS Health to its 2019 Best for Vets: Employers list.

Among our many programs and initiatives aimed at attracting veterans and active military to our workforce is our Talent Connect Center (TCC). Opened in 2017 at Fort Bragg in North Carolina, the TCC is an employment and training facility dedicated to helping veterans and their families transition from military life to private sector civilian careers.

Learn more about our commitment to veterans and military members on our Diversity page.

Raja Ramasamy, accepts his Patriot Award from Phil Albert.
Raja Ramasamy, nominated by National Guardsman Travis Senseny (second from right) accepts his Patriot Award from RI ESGR Vice Chair Phil Albert, alongside David Casey, CVS Health Chief Diversity Officer (far right).
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CVS Health Named a 2019 ‘Best for Vets’ Employer

CVS Health Named a 2019 ‘Best for Vets’ Employer
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05.21.19

Military Times has named CVS Health to its 2019 list of best companies for veterans seeking a civilian job. 

In its tenth year, the Best for Vets: Employers rankings evaluate companies’ culture, veteran recruiting, veteran policies, and accommodations for members of the National Guard and reserves.

In 2018, CVS Health hired more than 4,200 veterans and 1000 military spouses, with veterans making up 5 percent of our total workforce of nearly 300,000 employees nationwide. Many of these colleagues are brought into the company through one of our veteran-focused employment and training programs

This is the third year that CVS Health has been selected for this recognition. Rankings are made via a rigorous evaluation of data submitted by each company, and the Best for Vets lists, which include for-profit companies and government and nonprofit organizations, are considered a trusted resource for veterans looking to transition to civilian life. 

Nearly 200 companies competed for a spot in this year’s rankings. 

Our Commitment to Supporting Veterans

Recognizing the valuable skills that veterans and their spouses bring to the workforce, as well as the challenges that this population can sometimes face when transitioning into civilian life, CVS Health is dedicated to recruiting, hiring, training and retaining veterans to build a pipeline of workforce talent.

Through our partnership with the Department of Defense SkillBridge Initiative, we’re providing training and information on prospective job opportunities to transitioning service men and women on military bases in Virginia and Hawaii. 

And in July 2017, we opened the Talent Connect Center in Fort Bragg, North Carolina, to guide veterans and their spouses through the opportunities available within CVS Health nationwide.

Beyond employment and training opportunities, we also support veterans through our partnership between MinuteClinic, our retail medical clinic, and the Department of Veterans Affairs, to give veterans in select locations access high quality care and treatment of minor illnesses and injuries.

We provide charitable support to military and veteran-focused organizations, including the National Guard, Operation Reinvent and the USO. And colleagues can connect through the CVS Health Colleague Resource Group Valor, which is comprised of more than 500 members with a passion to serve those who have served our country.
 

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Increasing Accessibility and Affordability through MinuteClinic

Increasing Accessibility and Affordability through MinuteClinic
Bottom of the article
04.18.19

As the largest provider of walk-in clinics in the country, we are continuously innovating to improve the patient experience and expand MinuteClinic services. Today, more than 50 percent of the U.S. population lives within ten miles of a MinuteClinic. Offering evening and weekend hours, and with most services costing less than $100 — as much as 90 percent less than urgent-care centers and hospital emergency departments — millions of patients depend on us for accessible and affordable care.

Expanding Our Reach through Virtual Care

In 2018, we took an important step forward to reach more people with the expert care provided by MinuteClinic. In partnership with telehealth leader Teladoc, we introduced our MinuteClinic Virtual Care platform to provide patients with quality, convenient care via a mobile app or desktop computer.

The service connects patients, ages 2 years and up, to certified health care providers through video-enabled consults to address minor illnesses, injuries and skin conditions. Consults are $59, less than the average in-person doctor visit, and available 24 hours a day, seven days a week. Based on the initial consult, a Video Visit may lead to a subsequent in-person appointment. Unlike most telehealth providers, MinuteClinic can connect patients to a store location, seamlessly extending services within the same system.

By the end of 2018, the MinuteClinic Virtual Care program was available in 18 states and the District of Columbia. We plan to implement the program in every state where telehealth is permitted, and the services will be covered through insurance later this year.

Ensuring Care for Our Veterans

The comprehensive health care services provided by MinuteClinic positions CVS Health to make a meaningful difference in the lives of America’s 19-million veterans. To provide our nation’s heroes with the high-quality, convenient care they deserve, we have invested in a strategic partnership with the U.S. Department of Veterans Affairs (VA) since 2016.

Through the CVS Health-Veterans Administration program, veterans can contact a VA-run triage help line and, when clinically appropriate, have the option to receive care at participating MinuteClinic locations. Additionally, MinuteClinic is able to make the full record of medical services provided available to the VA following the visit. These programs have served more than 3,500 veterans over the last three years.

In 2017, we set a new Corporate Social Responsibility performance target to form partnerships with five VA health care systems by 2022. In 2018, we built upon our footprint of Phoenix, Arizona, and Northern California, launching pilots in Santa Clarita, California, and Corpus Christi, Texas. We were also proud to support the enactment of the VA Mission Act, which enhances veteran access to community care through the VA.

Responding to Community Health Care Needs

We are constantly expanding MinuteClinic offerings to address the specific health care needs of all the communities we serve.

In 2018, we:

  • Increased focus on prevention and management of chronic care, including diabetic retinopathy to prevent disease progression among customers who have diabetes. We also expanded abilities for more in-clinic tests to support the management of chronic disease and medication adherence.

  • Identified 66 MinuteClinic locations near universities and colleges where we will expand services to deliver high quality care to college-aged adults, including expanded sexual and women’s health services and age-appropriate screenings and counseling services.

  • Piloted Flublok®, a new influenza vaccine that does not use eggs, antibiotics or live influenza virus, at 100 MinuteClinic locations. We administered an estimated 4,000 Flublok shots to patients.

  • Expanded our efforts to administer the mainstream flu shot to children, reaching nearly 13,000 toddlers aged 18 to 35 months.

  • Shared vaccination information with 16 state immunization registries to advance public health.

To learn more about the ways we’re positively impacting the communities we serve, through MinuteClinic and beyond, read our 2018 Corporate Social Responsibility Report.

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CVS Health Applauds New Law Expanding Veterans' Access to High-Quality, Cost-Effective Walk-In Care Providers

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06.06.18

VA Mission Act Received Bipartisan Support and Signed into Law by President Trump

WOONSOCKET, R.I., June 6, 2018 /PRNewswire/ -- CVS Health (NYSE: CVS) today applauded the enactment of the VA Mission Act, which enhances veteran access to community care through the U.S. Department of Veterans Affairs (VA). The new law builds upon several successful programs CVS Health has implemented in coordination with the Department to increase veterans' access to health care services through walk-in care from qualifying community providers.

"We are proud to have worked closely with the Department of Veterans Affairs on the local and national level to ensure our walk-in clinic programs deliver high-quality care to veterans when and where they need it," said Thomas Moriarty, Chief Policy and External Affairs Officer, CVS Health. "The new law provides opportunities to serve even more of our nation's veterans across the country, increasing access, reducing wait times for minor illnesses, coordinating patient care, and integrating information technology. We look forward to continuing to partner with the VA and to sharing the experiences we have garnered through our work together."

In 2016, MinuteClinic, the retail medical clinic of CVS Health, partnered with the VA Palo Alto Health Care System on a program to provide increased access to health care services for veterans. In April 2017, the Phoenix VA Health Care System replicated this program through the VA's CHOICE program, enabling veterans to access 23 MinuteClinic locations in the Phoenix area. The VA Greater Los Angeles Healthcare System also recently initiated a similar program with MinuteClinic in Santa Clarita, California.

Through the CVS Health-Veterans Administration programs, veterans' first point of contact is a VA-run triage help line. When clinically appropriate, VA nurses are able to refer veterans to participating MinuteClinic locations for treatment of minor illnesses and injuries. Additionally, MinuteClinic has integrated information technology with the VA, allowing MinuteClinic to make patient data available to the VA via the eHealth Exchange, so the VA has the full record of any medical services provided during the MinuteClinic visit. These programs have served over 2,300 veterans since 2016, most commonly treating conditions such as ear and eye infections, sinus infections, and cough. Veterans' average in-clinic wait time is under 20 minutes and in quality surveys, veterans have reported a very positive experience.

With more than 1,100 locations in 33 states and the District of Columbia, MinuteClinic provides access to convenient, affordable, and high-quality care for acute, chronic, and wellness needs such as vaccinations and preventative screenings. MinuteClinic sees patients on a walk-in basis and is open seven days a week often with extended hours including evenings and holidays.

About CVS Health

CVS Health is a pharmacy innovation company helping people on their path to better health. Through its more than 9,800 retail locations, more than 1,100 walk-in medical clinics, a leading pharmacy benefits manager with approximately 94 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year, expanding specialty pharmacy services, and a leading stand-alone Medicare Part D prescription drug plan, the company enables people, businesses and communities to manage health in more affordable and effective ways. This unique integrated model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at https://www.cvshealth.com.

Media Contacts:

Amy Lanctot
(401) 770-2931
Amy.Lanctot@cvshealth.com

Erin Shields Britt
(401) 770-9237
Erin.Britt@CVSHealth.com

SOURCE CVS Health

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MinuteClinic Announces First-of-its-Kind Initiative with the Veterans Affairs Palo Alto Health Care System

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05.24.16

WOONSOCKET, R.I., May 24, 2016 /PRNewswire/ -- MinuteClinic, the walk-in medical clinic of CVS Health (NYSE: CVS), announced today a new initiative with the Department of Veterans Affairs Palo Alto Health Care System to expand access to high quality and convenient health care services for Veterans in Northern California. Through this initiative, more than 60,000 Veterans who are enrolled in the VA Palo Alto HCS can now be referred to MinuteClinic for acute health services.

"We are pleased to announce this new initiative with the VA Palo Alto Health Care System," said Andrew Sussman, M.D., Executive Vice President and Associate Chief Medical Officer, CVS Health and President, MinuteClinic. "Through this arrangement, MinuteClinic and the VA Palo Alto will join forces to provide Veterans in Northern California with additional options for high quality clinical services. We're committed to providing top-notch care to the area's Veterans and this relationship will allow us to do so in locations and at times that are convenient for the VA's patients."

VA Palo Alto HCS consists of three inpatient facilities located at Palo Alto, Menlo Park, and Livermore, plus seven outpatient clinics in San Jose, Fremont, Capitola, Monterey, Stockton, Modesto, and Sonora. Veterans who call the VA Palo Alto's Nurse Helpline (1-800-445-0057) can be referred to one of 14 area MinuteClinic locations for treatment of common illnesses. As an added convenience, Veterans who are written a prescription at a MinuteClinic visit will be able to fill it at CVS Pharmacy.

"This program reaffirms our commitment to access through innovation and flexible health care delivery," said Dr. Stephen Ezeji-Okoye, Deputy Chief of Staff, VA Palo Alto Health Care System. "The diverse geography of our Veteran population requires us to think about access as providing the right care at the right place at the right time - as defined by the Veteran. We are particularly excited about working with MinuteClinic because they share our commitment to high quality care and our belief in meeting Veterans needs as efficiently and effectively as possible."

MinuteClinic and the VA Palo Alto will utilize an interconnected electronic medical record (EMR) system, which will advance clinical care for the Veterans treated through the arrangement. After patient consent, participating MinuteClinic locations will electronically send patient visit summaries to the patient's primary care physician at the VA. If more comprehensive care is needed, Veterans will be directed to follow up with their VA primary care provider for additional services as appropriate.

"By allowing our electronic health records to communicate and share important clinical information, we'll have a more comprehensive view of the Veterans we collectively serve, which will enable important health care decision making and ensure continuity of care," Sussman added.

Nurse practitioners at MinuteClinic specialize in family health care and can diagnose, treat and write prescriptions, as appropriate, for common family illnesses such as strep throat; ear, eye, sinus, bladder and bronchial infections; nausea, vomiting and diarrhea; and heartburn and indigestion. Minor wounds, abrasions, skin conditions, sprains and strains are treated, and common vaccinations such as influenza, tetanus, pneumonia and Hepatitis A and B are available at most locations.

Prevention and wellness services include screening and monitoring for diabetes, high blood pressure and high cholesterol, tuberculosis (TB) testing, contraceptive care, motion sickness prevention and smoking cessation. MinuteClinic is open seven days a week and no appointment is necessary.

The 14 MinuteClinic locations that are participating in the VA Palo Alto collaboration include:

  • MinuteClinic, 1871 El Camino Real, Burlingame, CA
  • MinuteClinic, 576 E El Camino Real, Sunnyvale, CA
  • MinuteClinic, 2514 Berryessa Road, San Jose, CA
  • MinuteClinic, 2700 Homestead Road, Santa Clara, CA
  • MinuteClinic, 2630 W El Camino Real, Mountain View, CA
  • MinuteClinic, 1720 S Bascom Avenue, Campbell, CA
  • MinuteClinic, 987 E Hillsdale Boulevard, Foster City, CA
  • MinuteClinic, 10455 S De Anza Boulevard, Cupertino, CA
  • MinuteClinic, 2455 San Ramon Valley Boulevard, San Ramon, CA
  • MinuteClinic 1350 Florin Road, Sacramento, CA
  • MinuteClinic, 5040 Laguna Boulevard, Elk Grove, CA
  • MinuteClinic, 650 San Ramon Valley Boulevard, Danville, CA
  • MinuteClinic, 738 Bancroft Road, Walnut Creek, CA
  • MinuteClinic, 8101 Greenback Lane, Fair Oaks, CA

About CVS Health

CVS Health is a pharmacy innovation company helping people on their path to better health. Through its more than 9,600 retail pharmacies, more than 1,100 walk-in medical clinics, a leading pharmacy benefits manager with nearly 80 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year, and expanding specialty pharmacy services, the Company enables people, businesses and communities to manage health in more affordable and effective ways. This unique integrated model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at https://www.cvshealth.com.

Media Contacts:

Amy Lanctot
(401) 770-2931
CVS Health
Amy.Lanctot@cvshealth.com

Brent Burkhardt
(401) 986-1303
TBC (for MinuteClinic)
Bburkhardt@tbc.us

Logo - http://photos.prnewswire.com/prnh/20140905/143585

SOURCE CVS Health

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CVS Health Opens Employment And Training Facility To Serve Fort Bragg Military Community

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07.20.17

Company reinforces commitment to hiring nation's transitioning veterans and military spouses through innovative recruiting approach

WOONSOCKET, R.I., July 20, 2017 /PRNewswire/ -- CVS Health [NYSE:CVS] today announced the opening of the company's Talent Connect Center (TCC) to serve the Fort Bragg, NC military community. This innovative employment and training facility will be dedicated to helping veterans and their families transition from military life to private sector civilian careers.

The Talent Connect Center (TCC) is part of the newly dedicated Fort Bragg Career Resource Center which, in partnership with Columbia Southern Education Group, serves as an employment, skills-focused facility and connects service members who are transitioning off active duty with companies who can provide training and employment. The TCC combines state-of-the-art virtual reality technology with hands-on support to help veterans and their spouses throughout the human resources process, from resume assistance and simulated interviewing practice to speaking with leaders of various departments to learn about the many opportunities within the company. CVS Health will be one of approximately 20 companies with training centers within the Career Resource Center.

"By 2020 the health care industry will need a projected 5.6 million highly-skilled workers, like our veterans, necessary to compete and grow and there is no reason why we can't 'connect' the two," said Lisa Bisaccia, Executive Vice President and Chief Human Resources Officer, CVS Health. "The Talent Connect Center is designed to expertly walk veterans through the expanded opportunities at CVS Health, which extend past retail and into distribution, IT and nursing, providing a gateway into high-demand, good paying fields."

Equipped with video conferencing technology to serve and reach military and CVS Health personnel beyond Fort Bragg, the TCC will offer training in the Army Career Skills Program (ACSP) for management, retail and logistics. The ACSP allows active duty soldiers within 180 days from separation from the military to train in an interested career field.

CVS Health has established a long history of recruiting, hiring, training and retaining veterans to build a pipeline of workforce talent. Since 2015, the company has hired almost 8,000 people with military experience and more than 2,300 military spouses.

Leo Trimble, who served in the U.S. Army for 21 years as a Signal Support Technician, said CVS Health took steps to ease his transition when he applied for a job at the end of his service.

"When I first made the decision to leave the military, I was all over the place on what to do next," said Trimble, now a Field Support Technician for CVS Health. "I was drawn to CVS Health because they helped me to identify IT opportunities that allowed me to continue to do what I love. I wouldn't change where I am today for anything."

On average, enlisted service members have been leaving the U.S. military at a rate of roughly 200,000 each year, and the U.S. Department of Defense estimates the rate will remain high through 2019.

"As a new generation of service men and women come home, we owe them every opportunity to live the American Dream that they helped to defend," said David Casey, VP, Workforce Strategies and Chief Diversity Officer, CVS Health who also served as a U.S. Marine Corps Sergeant in Operation Desert Storm. "The Talent Connect Center is dedicated to helping to make the transition process easier for veterans through in-person and virtual skill-building, training and mentoring, and to create an environment that values diversity, leadership and working collaboratively."

CVS Health supports our nation's military in many ways. Through a partnership between MinuteClinic, the company's retail medical clinic, and the Department of Veterans Affairs, veterans in Phoenix, AZ are able to access high quality care and treatment of minor illnesses and injuries at the walk-in clinic. The Company also provides charitable support to military and veteran-focused organizations, including the National Guard, Fisher House, Operation Homefront, Operation Military Embrace, Operation Reinvent, ThanksUSA and the USO. CVS Health's colleague resource group Valor is comprised of over 500 colleagues with a passion to serve those who have served our country.

About CVS Health
CVS Health is a pharmacy innovation company helping people on their path to better health. Through its nearly 9,700 retail locations, more than 1,100 walk-in medical clinics, a leading pharmacy benefits manager with nearly 90 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year, expanding specialty pharmacy services, and a leading stand-alone Medicare Part D prescription drug plan, the company enables people, businesses and communities to manage health in more affordable and effective ways. This unique integrated model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at https://www.cvshealth.com.

Media Contacts:
Joe Goode, CVS Health
(401) 770-9820; Joseph.Goode@CVSHealth.com

Fort Bragg Public Affairs Office
(910) 396-2920

SOURCE CVS Health

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Phoenix VA Health Care System, TriWest and CVS Health Mark First Anniversary of Program that Expands Veterans' Access to Health Care

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04.18.18

To date, nearly 1,500 veterans have received timely treatment for minor illnesses and injuries at Phoenix-area MinuteClinic locations

PHOENIX, April 18, 2018 /PRNewswire/ -- CVS Health (NYSE: CVS), together with the Phoenix VA Health Care System (VAHCS) and TriWest Healthcare Alliance, announced today that the first year of a joint initiative between VAHCS, TriWest and MinuteClinic, the retail medical clinic of CVS Health, has resulted in nearly 1,500 Phoenix-area veterans receiving high-quality, timely and convenient health care services at convenient MinuteClinic locations in their communities.

"We are thrilled with the success of the partnership between VA and MinuteClinic," said RimaAnn Nelson, Phoenix VA Health Care System Director. "To give the veteran the ability to seek care for minor conditions and illnesses at a MinuteClinic means increased access, not only for those going to MinuteClinic, but also for those with more serious illnesses and injuries who need a higher level of care in our Emergency Department. Feedback we have received from veterans who have taken advantage of this partnership has been extremely and consistently positive."

"We are pleased to have been able to introduce Phoenix-area veterans to MinuteClinic this past year," said Tobias Barker, M.D., Vice President, Clinical Transformation and Medical Oversight, MinuteClinic. "At MinuteClinic, we are committed to ensuring that the veterans we serve receive high-quality and convenient health care when they need it and where they want it. We're happy with the success of the first year of this program and look forward to continuing to care for more Phoenix-area veterans in the future."

Launched in April 2017, the program enables Phoenix VAHCS nurses to connect veterans to MinuteClinic for the treatment of minor illnesses and injuries, when clinically appropriate, through the Veterans Choice Program. Over the past year, MinuteClinic providers cared for veterans experiencing a wide array of ailments, including bronchitis, influenza and minor skin conditions. On average, veterans waited roughly 30 minutes to see a MinuteClinic provider.

U.S. Senator John McCain, who saw a need to expand access to care for the nearly 100,000 veterans living in Phoenix and nearby communities, played a critical role in helping the program become a reality.

"I'm proud that CVS Health, TriWest and the VA are expanding Phoenix's highly successful program to other states so that more veterans can receive timely and convenient treatment at MinuteClinic locations in their communities," said McCain. "In the past year in Phoenix, this program has served almost 1,500 Arizona veterans with prompt treatment for routine care, including on weekends. No veteran should have to wait in line for a routine appointment at a VA facility when they can visit community health centers like MinuteClinic. I look forward to seeing this program successfully serve more veterans and will continue working to replicate this initiative nationwide."

TriWest's President and CEO, David McIntyre added, "TriWest is proud to partner with the Phoenix VAHCS and committed community partners like MinuteClinic to improve access to care for veterans in a way that allows them convenient and timely access to quality health care services appropriate to their condition that is fully coordinated by and with the Phoenix VAHCS."

To facilitate care coordination, MinuteClinic shares visit summaries with the veteran's VA primary care physician. This ensures the VA physician has the clinical information necessary for follow-up services at the VA, if appropriate. Veterans who call the Phoenix VA Health Care System Help Line at 602-222-6550 or 800-574-7174 (toll free) can be referred to one of the 25 MinuteClinic locations in the Phoenix area for treatment of common acute illnesses. Since the program launched last year, the VA Health Care System Help Line hours for referral to MinuteClinic were expanded to include evenings and weekends, giving veterans even more access to health care, whether it be at a VA facility or MinuteClinic.

Nurse practitioners at MinuteClinic specialize in family health care and can diagnose, treat and write prescriptions, as appropriate, for common family illnesses such as strep throat; ear, eye, sinus, bladder and bronchial infections; nausea, vomiting and diarrhea; and heartburn and indigestion. Minor wounds, abrasions, skin conditions, sprains and strains are treated, and common vaccinations such as influenza, tetanus, pneumonia and Hepatitis A and B are available at most locations. MinuteClinic is open seven days a week and no appointment is necessary.

The 25 MinuteClinic locations that are participating in the Phoenix VA program include:

  • MinuteClinic, 28138 N Tatum Blvd., Cave Creek, AZ
  • MinuteClinic, 2995 E Chandler Heights Rd., Chandler, AZ
  • MinuteClinic, 2010 S Dobson Rd., Chandler AZ
  • MinuteClinic, 5975, W Chandler Blvd., Chandler, AZ
  • MinuteClinic, 3170 S Higley Rd., Gilbert, AZ
  • MinuteClinic, 765 S Lindsay Rd., Gilbert, AZ
  • MinuteClinic, 18591 N 59th Ave., Glendale, AZ
  • MinuteClinic, 2840 N. Dysart Rd., Goodyear, AZ
  • MinuteClinic, 5050 W. Baseline Rd., Laveen, AZ
  • MinuteClinic, 6015 E Brown Rd., Mesa, AZ
  • MinuteClinic, E Guadalupe Rd., Mesa, AZ
  • MinuteClinic, 1212 S Greenfield Rd., Mesa, AZ
  • MinuteClinic, 8332 W Thunderbird Rd., Peoria, AZ
  • MinuteClinic, E Camelback Rd., Phoenix, AZ
  • MinuteClinic, E Indian School Rd., Phoenix, AZ
  • MinuteClinic, E Union Hills Dr., Phoenix, AZ
  • MinuteClinic, E Ray Rd., Phoenix, AZ
  • MinuteClinic, N. North Valley Pkwy., Phoenix, AZ
  • MinuteClinic, W Camelback Rd., Phoenix, AZ
  • MinuteClinic, 21201 E Ocotillo Rd., Queens Creek, AZ
  • MinuteClinic, 7111 E Bell Road Scottsdale, AZ
  • MinuteClinic, 14672 N Frank Lloyd Wright Blvd., Scottsdale, AZ
  • MinuteClinic, 10653 N Scottsdale Rd., Scottsdale, AZ
  • MinuteClinic, 15474 W Greenway Rd., Surprise, AZ
  • MinuteClinic, 1750 E Broadway Rd., Tempe, AZ

About CVS Health

CVS Health is a pharmacy innovation company helping people on their path to better health. Through its more than 9,800 retail locations, more than 1,100 walk-in medical clinics, a leading pharmacy benefits manager with more than 94 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year, expanding specialty pharmacy services, and a leading stand-alone Medicare Part D prescription drug plan, the company enables people, businesses and communities to manage health in more affordable and effective ways. This unique integrated model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at https://www.cvshealth.com.

Media Contact:

Amy Lanctot
(401) 770-2931
CVS Health
Amy.Lanctot@cvshealth.com

SOURCE CVS Health

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CVS Health Expands Commitment to Veterans Transitioning to Civilian Life

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07.18.18

Establishes SkillBridge training programs on military installations in Virginia and Hawaii

Company celebrates first anniversary of Fort Bragg employment and training facility

WOONSOCKET, R.I., July 18, 2018 /PRNewswire/ -- In its continuing commitment to hire our nation's veterans, CVS Health (NYSE: CVS) today announced the expansion of the company's participation in the Department of Defense SkillBridge Initiative, which helps service men and women transition from military life to private sector civilian careers, to new locations in Hampton Roads (Virginia) and Schofield Barracks (Hawaii). Active duty military at these bases can begin training with CVS Health within 180 days of their separation from military service.

"The U.S. Department of Defense estimates approximately 1,300 new veterans and their families return to civilian life every day, many of whom are looking for the opportunity to find meaningful employment after serving," said Lisa Bisaccia, Executive Vice President and Chief Human Resources Officer, CVS Health. "We're proud to be expanding our opportunities for transitioning veterans while also helping to build a pipeline of talent with the unparalleled skills and experience that veterans provide."

As part of the SkillBridge Initiative, transitioning service members are connected to a dedicated CVS Health colleague to learn about available job opportunities with the company and how their skills can translate to a meaningful career at CVS Health. Participants complete classroom curricula and a 12-week internship at a nearby CVS Pharmacy location and take part in a virtual job tryout to practice their interviewing skills. Following the completion of military service, veterans are eligible to apply for a position at any CVS Pharmacy across the country.

The announcement of the career skills training in Virginia and Hawaii coincides with the one year anniversary of the company's first training and employment facility in Fort Bragg, North Carolina. The CVS Health Talent Connect Center, which opened in July 2017, combines hands-on support with state-of-the-art virtual reality technology to guide veterans and their spouses through the opportunities available within the company across the country. In one year, fifty percent of participants who have completed the curriculum and training program have been hired by CVS Health, with the majority of others using the skills they gained to find other employment.

Former U.S. Air Force Staff Sergeant Jessica Johnson was the first Air Force transitioning veteran to graduate from the CVS Health Talent Connect Center and she is now a store manager-in-training at CVS Pharmacy in Winterville, North Carolina.

"The CVS Health Talent Connect Center gave me a plan for life after the military, with an opportunity to grow professionally," said Johnson. "I am able to apply my leadership techniques and my customer service skills, and I look forward to seeing where my career with CVS Health takes me."

CVS Health has established a legacy of recruiting, hiring, training and retaining veterans to build a pipeline of workforce talent. Since 2015, the company has hired almost 12,500 people with military experience and more than 3,400 military spouses.

"Through the Talent Connect Center and the SkillBridge Initiative, we gain access to an often over-looked pool of talent," said David Casey, VP, Workforce Strategies and Chief Diversity Officer, CVS Health, who served as a U.S. Marine in Operation Desert Storm. "We're dedicated to providing veterans with a meaningful career after serving and the chance to help deliver on our company's purpose of helping people on their path to better health."

CVS Health has a long history of standing with those who serve our country, including active duty military, military retirees, veterans, National Guard, reservists, and their families. CVS Pharmacy has more than 150 stores within 20 miles of a major U.S. military installation, while 76 percent of the U.S. population lives within five miles of a CVS Pharmacy. CVS Health also supported the enactment of the VA Mission Act, which enhances veteran access to community care through the U.S. Department of Veterans Affairs, and builds upon several successful programs CVS Health has implemented in coordination with the Department to increase veterans' access to health care services through walk-in care from qualifying community providers.

The company continues to deliver philanthropic support to military and veteran-focused organizations, including Fisher House, Operation Gratitude, Operation Homefront, ThanksUSA and the USO, while maintaining Valor, a colleague resource group comprised of over 500 employees with a passion to serve those who have served our country.

About CVS Health

CVS Health is a pharmacy innovation company helping people on their path to better health. Through its more than 9,800 retail locations, more than 1,100 walk-in medical clinics, a leading pharmacy benefits manager with approximately 94 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year, expanding specialty pharmacy services, and a leading stand-alone Medicare Part D prescription drug plan, the company enables people, businesses and communities to manage health in more affordable and effective ways. This unique integrated model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at https://www.cvshealth.com.

Media Contact

Mary Gattuso
Mary.Gattuso@CVSHealth.com
401-770-9811

SOURCE CVS Health

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CVS Caremark to Participate in White House Effort to Hire Veterans and Military Spouses

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04.30.13

WOONSOCKET, R.I., April 30, 2013 /PRNewswire/ --CVS Caremark (NYSE: CVS) was among several national companies represented at an event hosted today by President Obama, Vice President Joe Biden, First Lady Michelle Obama and Dr. Jill Biden, as part of the Joining Forces initiative. During the event, the Administration asked companies participating in the Joining Forces initiative to hire and train 435,000 veterans and military spouses over the next five years, after nearly tripling its original goal of hiring 100,000 veterans and military spouses by the end of 2013.

As a pharmacy innovation company, CVS Caremark has been a strong supporter of hiring veterans and has been recognized for its work to hire and train veterans, guard and reserve members and military spouses. As part of Joining Forces, CVS Caremark is committing to hire veterans and military spouses for 25 percent of its new hires in logistics and distribution centers over the next four years.

"With millions of service members transitioning out of the military over the next several years, CVS Caremark is poised and ready to hire and train qualified veterans and military spouses," stated Larry J. Merlo, President and CEO of CVS Caremark. "We recognize and appreciate the values, experience and skills service members have, and know hiring veterans and military spouses not only strengthens our business, it also enhances our existing workforce."

David Casey, Vice President and Chief Diversity Officer for CVS Caremark and a former United States Marine, and Alfredo Ruiz, a Supervisor in CVS Caremark's Vero Beach, FL, Distribution Center and a retired U.S. Army soldier, attended today's announcement on behalf of the company.

CVS Caremark was recently recognized by DiversityInc as one of the Top 10 Companies for Veterans. The company also received the Pro Patria Award from the Rhode Island Employer Support of the Guard and Reserve (ESGR). The Pro Patria Award is presented to one small, one large and one public sector employer in each state that has demonstrated the greatest support to Guard and Reserve employees through their leadership and practices. Rhode Island ESGR also nominated CVS Caremark for a Secretary of Defense Employer Support Freedom Award. The Freedom Award is the highest recognition given by the U.S. Government to employers for their outstanding support of employees serving in the Guard or Reserve.

Earlier this year, CVS Caremark signed the Employer Support of the Guard and Reserve's (ESGR) Statement of Support on behalf of the company, reiterating the company's support for servicemen and women and their families.

About CVS Caremark
CVS Caremark is dedicated to helping people on their path to better health as the largest integrated pharmacy company in the United States. Through the company's more than 7,400 CVS/pharmacy stores; its leading pharmacy benefit manager serving more than 60 million plan members; and its retail health clinic system, the largest in the nation with more than 600 MinuteClinic locations, it is a market leader in mail order, retail and specialty pharmacy, retail clinics, and Medicare Part D Prescription Drug Plans. As a pharmacy innovation company with an unmatched breadth of capabilities, CVS Caremark continually strives to improve health and lower costs by developing new approaches such as its unique Pharmacy Advisor program that helps people with chronic diseases, such as diabetes, obtain and stay on their medications. Find more information about how CVS Caremark is reinventing pharmacy for better health at info.cvscaremark.com.

Contact:

Jeffrey Ventura
Corporate Communications
(401) 770-1990
Jeffrey.Ventura@cvscaremark.com

Amy Lanctot
Corporate Communications
(401) 770-2931
Amy.Lanctot@cvscaremark.com

SOURCE CVS Caremark

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