Diverse Supplier Spotlight: Planned Packaging of Illinois

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A photo of PPOIC President and CEO Jason Robertson with members of the CVS Health team.
PPOIC President and CEO Jason Robertson (center) with members of the CVS Health team.

Our Supplier Diversity program works to integrate products and services from small and diverse businesses into our procurement processes.

These partnerships help us ensure that our products and services evolve to meet the needs of our customers, while also contributing to the economic growth of communities across the country.

In 2018, our spending with small and diverse businesses — including 398 owned by women and 373 owned by minorities — totaled $2.2 billion.

One of those businesses is Planned Packaging of Illinois (PPOIC), a worldwide distributor of shipping and packing materials that has been working with CVS Caremark, our pharmacy benefit manager, since 2007 and has since gone on to expand its support to other parts of CVS Health. Here, President and CEO Jason Robertson shares what it’s been like to be part of our Supplier Diversity program.

What services and/or products do you provide to CVS Health?
PPOIC is a just-in-time supplier of various packaging and shipping supplies, including gel packs, zip lock bags, stretch film, tape and corrugated boxes. PPOIC manages the daily inventory of these items and ships to CVS locations on an as-need basis. We store the product close to the various CVS locations to assure prompt delivery.

How has the partnership with CVS Health been beneficial to your business and the communities you serve?
The partnership has been beneficial on multiple levels, primarily that working with a Fortune 10 company lets everyone know we’re a capable supplier.

In addition, our growth with CVS Health has allowed PPOIC to expand and open two additional locations in North Carolina and Tennessee. These locations have provided jobs to primarily lower income individuals and two-strike felons who otherwise wouldn’t have been able to find employment.

PPOIC is proud to say that our North Carolina and Tennessee locations have an awesome employee retention rate, and we have seen tremendous positive impact on those employees’ lives.

Has working with CVS Health changed the way you do business?
PPOIC has had to change our internal business operations to support CVS. In doing so, we’ve become more efficient at customer care, customer response, and overall customer service. As we continue to grow together, we look forward to becoming a better, stronger, more efficient company.

Any business highlights that you attribute to working with CVS Health?
Working with the CVS Health Supplier Diversity team, PPOIC has had the pleasure of accompanying CVS Health to the White House to meet President Barack Obama in 2014, receiving a Ruby Award in 2015, and, most recently, I served as a panelist at the 2019 Rainbow Push Wall Street Project Economic Summit to talk about my company’s work with CVS Health.

CVS Health has provided visibility, credibility and a platform to promote our business unlike any other. In short, CVS Health has truly been a partner in mentoring, supporting and promoting PPOIC.

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CVS Health Named Corporation of the Year by GNEMSDC

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In recognition of our continued work to support diverse suppliers through increased economic opportunities, CVS Health was recently named 2019 National Corporation of the Year by the Greater New England Minority Supplier Development Council (GNEMSDC).

The award was presented at GNEMSDC’s Business Opportunity Conference & Expo and Awards Luncheon, held in September in Springfield, Massachusetts.

During the luncheon, David Casey, chief diversity officer for CVS Health, sat down with GNEMSDC President and CEO Peter Hurst for a fireside chat on the future of healthcare, and how technology will impact the delivery of healthcare.

This is the second consecutive year that CVS Health has received the National Corporation of the Year award.

The mission of GNEMSDC is to advance business opportunities for certified Asian, Black, Hispanic and Native American business enterprises and to connect them to corporate members. One of the region’s leading corporate membership organizations, GNEMSDC was incorporated in 1975 to provide increased procurement and business opportunities for minority businesses of all sizes.

The mission of GNEMSDC aligns with the mission of our Supplier Diversity program, through which we identify and partner with a wide range of diverse suppliers, including minority-owned, women-owned, and veteran-owned businesses, as well as small businesses.

Throughout 2018, we worked with thousands of small and diverse businesses across the country, including 398 owned by women, 373 owned by minorities, 124 owned by veterans and 1,667 small businesses.

CVS Health believes that a diverse supplier base is key to our ability to deliver innovative, high-quality products and services to customers and the communities we serve across the country.

For more on CVS Health’s commitment to supplier diversity and an overview of our program and upcoming events, please visit our Supplier Diversity page.

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Diverse Supplier Spotlight: Diamond Contractors

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Lori Perry, CEO and owner of Diamond Contractors.
Lori Perry, CEO and owner of Diamond Contractors.

Our Supplier Diversity program works to integrate products and services from small and diverse businesses into our procurement processes.

These partnerships help us ensure that our products and services evolve to meet the needs of our customers, while also contributing to the economic growth of communities across the country.

In 2018, our spending with small and diverse businesses — including 398 owned by women and 373 owned by minorities — totaled $2.2 billion.

One of those businesses is Kansas City-based Diamond Contractors, a family-owned company that has been working with CVS Health since 2007. Here, owner and CEO Lori Perry shares what it’s been like to be part of our Supplier Diversity program.

What specific services do you provide to CVS Health?
Diamond Contractors is a general contractor, licensed and working for CVS Health in 45 states. We have built ground-up stores, but our niche is remodels of existing stores and roll-out programs. Those remodels have included a lot of ADA sitework, pharmacy expansions and multiple other special remodeling projects.

On average, we complete around 100 projects a year for CVS Health, doing as many as 200 remodels annually when we are involved in special roll-out programs such as SmileDirectClub, BeautyIRL, HealthHUB or MinuteClinic.

How has the partnership with CVS Health been beneficial to your business?
CVS Health is our main client, and the relationship has been enormously beneficial to our business. I started Diamond Contractors in a bedroom in my home 25 years ago and working for CVS Health has enabled us to buy a 15,000 square-foot building and warehouse that has been our base of operations for the last five years.

How has working with CVS Health benefited the communities you serve?
We employ 22 people in our Kansas City office and, depending upon the time of year, we employ anywhere from 20 to 60 field personnel. Working in 45 states, our association with CVS Health has brought economic opportunities to hundreds of local subcontractors in those areas over the past 12 years.

Has working with CVS Health changed the way you do business?
Working with CVS Health has allowed us to grow our business substantially. We now have a project management team, an estimating team, an accounting team and a subcontractor procurement department — in addition to our hard-working field team. We have put many more procedures and programs in place to stay up to date with our workload from CVS Health and other clients. In addition, our partnership with CVS Health has given us opportunities to work with other national clients.

We’re deeply grateful for our partnership with CVS Health. It has made a hugely positive impact on our growth and the chance to do business with other diverse suppliers.

Read about the work we do with Loop Capital, one of our other Diverse Suppliers.

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CVS Health Among Top Companies for Disability Inclusion

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2019 DEI ‘Best Place to Work for Disability Inclusion’ logo.

CVS Health has earned a top score on the 2019 Disability Equality Index (DEI). This is the third year in a row that CVS Health has been given a score of 100 on the DEI, which is based on several criteria, including culture and leadership; enterprise-wide access and supplier diversity. Top-scoring companies earn the distinction of being recognized as a “Best Place to Work for Disability Inclusion.”

This is the fourth consecutive year that Aetna, a CVS Health business, has made the list.

Supporting Individuals with Disabilities in Our Workforce

At CVS Health, we understand the value of a diverse workforce and we have a number of programs in place to ensure that we are actively attracting, training, hiring and retaining individuals from many demographics, including those with disabilities.

Our Abilities in Abundance program, led by our Workforce Initiatives team, engages individuals with disabilities to provide job coaching and employment opportunities.

Through partnerships with community organizations nationwide, we’ve opened several training centers where individuals with disabilities can learn skills necessary for careers in retail environments, including most recently, the new Workforce Innovation and Talent Center, which opened in Cleveland, Ohio, in partnership with the Center for Children and Families.

Similarly, we operate several Regional Learning Centers, where we collaborate with government agencies, community organizations, and educational institutions to create job training programs that are often designed for individuals with disabilities.

And our Abilities Colleague Resource Group (CRG) helps to increase awareness of the important role that customers and colleagues with disabilities play in our workforce, workplace and marketplace by taking action to foster, at all levels of CVS Health, an inclusive, supportive environment.

A Comprehensive Assessment of Disability Inclusion

Launched in 2015 as a joint initiative of Disability:IN and the American Association of People with Disabilities, the DEI is recognized as the most comprehensive disability inclusion assessment tool allowing businesses to self-report their disability policies and practices.

180 companies from a diverse range of industries, including health care, technology and financial services, participated in the 2019 DEI. Of those, 113 were Fortune 500 companies.

In total, the participating DEI companies represent a workforce of more than 8.6 million, with 3.7 percent of employees identifying as having a disability.

2019 DEI ‘Best Place to Work for Disability Inclusion’ logo.
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Diverse Supplier Spotlight: Loop Capital

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Sidney Dillard
Sidney Dillard, partner and head of Corporate Investment Banking at Loop Capital.

Our Supplier Diversity program works to integrate products and services from small and diverse businesses into our procurement processes.

These partnerships help us ensure that our products and services evolve to meet the needs of our customers, while also contributing to the economic growth of communities across the country.

In 2018, our spending with small and diverse businesses — including 398 owned by women and 373 owned by minorities — totaled $2.2 billion.

One of those businesses is Chicago-based Loop Capital Markets, which has been providing investment banking services to CVS Health since 2012. Here, Sidney Dillard, partner and head of Corporate Investment Banking at Loop, shares what it’s been like to be part of our Supplier Diversity Program.

Describe how Loop Capital Markets and CVS Health work together.
Within our peer group, Loop Capital is leading the way in helping our clients achieve their corporate social responsibility objectives through innovative financing solutions. Loop Capital provides both share repurchase and bond underwriting services to CVS Health.

Our connection to CVS Health’s Supplier Diversity Program developed over time, as the company began to incorporate its finance and treasury departments into the supplier diversity effort. This is unique because there aren’t a lot of Fortune 500 companies that have the strong connectivity that CVS Health’s finance department has with supplier diversity.

What are some specific services Loop Capital provides to CVS Health?
Some of the work we’ve done for CVS Health includes:

  • Since 2012, Loop Capital Markets has been involved in repurchasing a significant percentage of the overall stock that CVS Health has repurchased
     
  • Loop Capital has underwritten more than $352 million in bonds for CVS Health since 2015
     
  • Through our affiliate, Loop Capital Financial Consulting Services, we have worked with CVS Health to provide valuation services for small acquisitions.

As CVS Health continues to set the highest standards for corporate stewardship, we look forward to providing unique financial services ideas to help the company maintain its leadership within the realm of corporate social responsibility.

How has working with CVS Health been beneficial to your business?
CVS Health has been an important driver of growth at Loop Capital across both our global equity and debt capital markets businesses. Our well-established relationship with a recognized leader like CVS Health has truly elevated the global visibility and recognition of the long-standing investment banking capabilities of Loop Capital.

How has the partnership benefited the communities you serve?
By partnering with Loop Capital for its financial services needs, CVS Health has demonstrated a vital commitment to diversity and inclusion by awarding business to one of the largest minority-owned investment banking, brokerage and advisory firms in the U.S. As a leader in both ethnic and gender workforce diversity, as well as in the philanthropic space, Loop Capital is creating not only professional empowerment for the diverse professionals we employ, but is also creating economic empowerment in the communities in which we operate.

How has working with CVS Health changed the way you do business?
At Loop Capital Markets, we continually think about how we can do what we do better and how we can increase our value-add to our clients to help them achieve their goals. Our relationship with CVS Health has led us to think about and incorporate strategic partnerships. We have partnered with firms that do things that we don’t do and vice versa to provide a complete solution to CVS Health.

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CVS Health among DiversityInc’s Top Companies for 2019

CVS Health among DiversityInc’s Top Companies for 2019
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At CVS Health, we understand the value of a diverse workforce, and we have a number of programs and initiatives in place to ensure that our nearly 300,000 colleagues are representative of the diverse communities we serve nationwide. 

In recognition of these efforts, CVS Health was recently named to the 2019 DiversityInc Top 50 Companies for Diversity list, taking the number 27 spot, up 13 positions from last year’s list. 

Additionally, CVS Health was first on DiversityInc’s list of Top Companies for Supplier Diversity.
"At CVS Health, we are committed to helping people of all backgrounds on their path to better health. Through strategic diversity management, we are helping to drive business growth, deepen relationships with customers and build an inclusive workplace that is reflective of the communities we serve," said Larry J. Merlo, President and Chief Executive Officer for CVS Health. "Receiving this honor for the third consecutive year is a testament to the work that all of our colleagues do every day to foster an inclusive workplace."

The DiversityInc Top 50 list, issued yearly since 2001, recognizes the nation's top companies for diversity and inclusion management. To compile the annual list, DiversityInc assesses companies in four key areas of diversity management: talent pipeline, talent development, leadership accountability and supplier diversity.  

A Focus on a Diverse Workforce and Supply Chain

Cultivating a workforce that includes colleagues of many backgrounds, including mature workers, veterans and individuals with disabilities, is a priority at CVS Health. 

Our workforce-focused programs and initiatives — including our regional learning centers, our partnership with the Department of Defense SkillBridge Initiative, and our Abilities in Abundance program — ensure that we are able to train and retain diverse talent for careers at CVS Health. 

We also understand that diversity among our supply chain helps us to better meet the needs of our customers. 

Our engagement with small and diverse businesses in 2018 led to over $5.5 billion in contributions to the U.S. economy, including sustaining 31,095 U.S. jobs with a total of $2.2 billion in wages.

The recognition by DiversityInc is the latest in a series of third-party acknowledgments for CVS Health, including: Fortune's Most Admired Companies; Forbes Most Valuable Brands; Military Times’ Best for Vets: Employers; Corporate Responsibility Magazine's 100 Best Corporate Citizens; Bloomberg’s 2019 Gender-Equality Index (GEI); Human Rights Campaign's Top Places to Work for LGBT Equality; Points of Light's The Civic 50; and Newsweek's Green Ranking of America's Greenest Companies.

For more information on our workforce and supplier diversity initiatives, visit our Diversity page.
 

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Making an Impact through Supplier Diversity

Making an Impact through Supplier Diversity
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Our partnerships with diverse suppliers not only help us ensure that our products and services evolve to meet the needs of our customers, they also contribute to the economic growth of communities across the country. 

In 2018, CVS Health’s engagement with small and diverse businesses led to over $5.5 billion in contributions to the U.S. economy, including sustaining 31,095 U.S. jobs. with a total of $2.2 billion in wages. Additionally, our spending with small and diverse suppliers totaled $2.2 billion. 

Throughout 2018, we worked with thousands of small and diverse businesses across the country, including 398 owned by women, 373 owned by minorities, 124 owned by veterans and 1,667 small businesses. 

In August 2018, we celebrated these partnerships by hosting the annual Billion Dollar Roundtable Summit, which recognizes companies that achieve spending of at least $1 billion with certified diverse suppliers that are primarily minority- or woman-owned. 

Our Supplier Diversity Program was recognized by several leading organizations in 2018. Among those accolades, the Women’s Business Enterprise National Council named CVS Health a Top Corporation for Women’s Business Enterprises, and we were ranked tenth nationally on Diversity Inc.’s list of Top 15 Supplier Diversity Programs.

Our Supplier Diversity team
Our Supplier Diversity team at the 2018 Billion Dollar Roundtable Summit

Continuing Growth

To continue the growth of our Supplier Diversity Program, we set new, ambitious spending targets for 2020:

  • Increase our annual spending with Tier I diverse- and women-owned suppliers to $1.5 billion. We had met that target by the end of 2018.

  • Increase our annual spending with Tier II diverse- and women-owned suppliers to $1 billion. In 2018, we increased our spending with diverse Tier II suppliers to $746 million and are on track to meet our target by the end of 2019. 

Our Supplier Diversity team works between our suppliers and business units to ensure that we are maximizing the potential of the partnership on both sides, through training, education and other development programs. One of those programs is our Executive Learning Series for Diverse Suppliers, in partnership with Roger Williams University College, which helps diverse vendors gain critical management skills to expand their business relationships with CVS Health.

Additionally, our annual Supplier Diversity Ideation Session brings together CVS Health leaders from different lines of business, strategic partners, existing and potential diverse suppliers, and representatives from national minority councils to share experiences and best practices with the goal of increasing spend with diverse suppliers.

To learn more about the impacts and growth of the CVS Health Supplier Diversity Program, read the 2018 Supplier Diversity Economic Impact Report.

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CVS Health Ranks #27 on DiversityInc's 2019 Top 50 Companies for Diversity List

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Company also receives top spot on Supplier Diversity list for commitment to investing in a diverse supply chain

WOONSOCKET, R.I., May 8, 2019 /PRNewswire/ -- CVS Health has earned a spot on DiversityInc's Top 50 Companies for Diversity list for the third consecutive year. This year's #27 ranking, up 13 spots from 2018, is in recognition of the company's commitment to promoting diversity across its enterprise. CVS Health was also named #1 in Top Companies for Supplier Diversity, following increased investments in its diverse supply chain.

"At CVS Health, we are committed to helping people of all backgrounds on their path to better health. Through strategic diversity management, we are helping to drive business growth, deepen relationships with customers and build an inclusive workplace that is reflective of the communities we serve," said Larry J. Merlo, President and Chief Executive Officer, CVS Health. "Receiving this honor for the third consecutive year is a testament to the work that all of our colleagues do every day to foster an inclusive workplace."

The DiversityInc Top 50 list, issued yearly since 2001, recognizes the nation's top companies for diversity and inclusion management. These companies excel in such areas as hiring, retaining and promoting women, minorities, people with disabilities, LGBT and veterans. The results were announced last evening during DiversityInc's signature event in New York City.

"Our ability to harness the power of both our differences and similarities is critical to success at CVS Health," said David Casey, Vice President, Workforce Strategies, and Chief Diversity Officer, CVS Health. "We empower each of our nearly 300,000 colleagues to bring their own unique experiences to help serve our increasingly diverse customers and communities."

The recognition by DiversityInc is the latest in a series of third-party acknowledgments for CVS Health, including: Fortune's Most Admired Companies; Forbes Most Valuable Brands; Corporate Responsibility Magazine's 100 Best Corporate Citizens; Human Rights Campaign's Top Places to Work for LGBT Equality; Points of Light's The Civic 50; Military Times Best for Vets and Newsweek's Green Ranking of America's Greenest Companies.

To learn more about CVS Health's diversity and inclusion efforts, visit https://www.cvshealth.com/diversity. To view the entire Top 50 list and specialty lists, visit http://www.diversityinc.com/top50 or follow the conversation at #DITop50.

About CVS Health

CVS Health is the nation's premier health innovation company helping people on their path to better health. Whether in one of its pharmacies or through its health services and plans, CVS Health is pioneering a bold new approach to total health by making quality care more affordable, accessible, simple and seamless. CVS Health is community-based and locally focused, engaging consumers with the care they need when and where they need it. The Company has more than 9,900 retail locations, approximately 1,100 walk-in medical clinics, a leading pharmacy benefits manager with approximately 94 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year and expanding specialty pharmacy services. CVS Health also serves an estimated 38 million people through traditional, voluntary and consumer-directed health insurance products and related services, including rapidly expanding Medicare Advantage offerings and a leading standalone Medicare Part D prescription drug plan. The Company believes its innovative health care model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at https://www.cvshealth.com.

Media Contacts

Ethan Slavin, 860-273-6095
slavine@aetna.com

Mary Gattuso, 401-770-9811
Mary.Gattuso@cvshealth.com

 

SOURCE CVS Health

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Application Open for Fifth Annual Executive Learning Series for Diverse Suppliers

Application Open for Fifth Annual Executive Learning Series for Diverse Suppliers
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Applications for the 2019 Executive Learning Series for Diverse Suppliers are now closed. Applications for next year's series will open in the spring of 2020.

At CVS Health, pursuing diversity within our supply chain is critical to our mission of helping people on their path to better health. As a health care innovation company, we rely on our suppliers to collaborate with our nearly 300,000 colleagues across all 50 states, Puerto Rico and Brazil to solve cost, quality and access issues within our industry’s evolving landscape.

Through our Executive Learning Series for Diverse Suppliers, in partnership with the Center for Workforce & Professional Development at the Roger Williams University College, we’re helping diverse vendors gain critical management skills that allow them to expand their business relationships with CVS Health and drive their companies’ success in areas such as marketing, finance and human resources.

Fifteen applicants will be selected for the Executive Learning Series, which will take place between July 18 and October 24.

The program is completely funded by CVS Health and taught by the faculty of the Center for Workforce & Professional Development at the Roger Williams University College.

“The learnings from the CVS Executive Learning Series were incredibly powerful and will make a big difference as we continue to move forward in either pivoting into new industries and/or pursuing key clients… I enjoyed not only the material covered but the relationship and friendship that I now share with my fellow cohorts.  It’s amazing the way CVS selected because there are synergies based on our collective capabilities and I am pursuing discussions with some, where I think we can go after significant business to deliver on the supplier diversity mission — economic impact in our communicates.”

— Betty Manetta, President & CEO of Argent Associates, Inc.

The program will focus on building skills in areas such as finance and budget, leadership, management, technology, human resources and communications, and includes:

  • An intensive curriculum designed to expand capacity, skill level and growth potential in critical areas.

  • Practical experience, including an opportunity to respond to a sample Request for Proposal.

  • Support for introductions and relationship building with CVS Health procurement professionals.

  • The opportunity to join peers in a mutually supportive and lasting network.

The Center for Workforce and Professional Development at RWU's School of Continuing Studies and CVS Health developed the Executive Learning Series curriculum with help from several national diversity chambers and councils, including Women’s Business Enterprise National Council and Regional Partner Organizations, National Gay and Lesbian Chamber of Commerce, National Minority Supplier Development Council and its Regional Affiliates, National Veterans Business Development Council, Rainbow Push Coalition, U.S. Business Leadership Network and the U.S. Pan Asian American Chamber of Commerce.

Students attending an Executive Learning Series class
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New Kansas City Distribution Center Will Create More Than 300 Jobs

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Officials cut the ribbon at the new Kansas City distribution center.
Officials cut the ribbon at the new Kansas City distribution center.
A photo of the new Kansas City distribution center.
A photo of the new Kansas City distribution center.
A speaker at the distribution center ribbon cutting.

CVS Health is opening a new retail distribution center in Kansas City, Missouri. When fully operational, the new distribution center will add more than 360 new jobs to the Kansas City area, as well as an additional 70 to 100 jobs through work with local businesses.

The new distribution center is expected to begin shipping orders to Midwest CVS Pharmacy locations on October 1, 2018, and adds to CVS Pharmacy's network of 18 distribution centers nationwide.

CVS Health selected Kansas City for the location of the new distribution center because of Missouri's high-quality workforce and centralized geography. The 762,000 sq. ft. distribution center will support the service and fulfillment needs of more than 500 CVS Pharmacy locations throughout the Midwest by reducing the driving distance for these deliveries and, as a result, will significantly reduce carbon emissions and help improve highway safety.

CVS Health has 19 distribution centers across the country including Hawaii with nearly 8,000 employees supporting over 9,800 retail locations, Target and MinuteClinic sites.

A ribbon-cutting ceremony was held on August 24, 2018, to celebrate the opening and commemorate the collaborative support among state and local agencies throughout the planning and development process for the new facility. Missouri Governor Mike Parson, Kansas City Councilman Dan Fowler and Platte County Presiding Commissioner Rob Schieber were in attendance, as well as Thomas Moriarty, Chief Policy and External Affairs Officer for CVS Health.

"We are proud to create new jobs and contribute to the economic growth and development of the greater Kansas City, Missouri area. We appreciate the leadership of Governor Parson and all of the state and local officials here who worked with us to make this project a success," Moriarty said. "As our business continues to grow, this new facility is a critical part of our infrastructure to ensure we can best serve our customers throughout the Midwest region and beyond."

Officials cut the ribbon at the new Kansas City distribution center
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