A new CVS Health training center in Ohio is giving underserved populations in that area increased access to jobs in health care.
The new Workforce Innovation and Talent Center, which opened in Cleveland on June 25, is located in the headquarters of the Centers for Families and Children.
The center, which will host hands-on training programs for individuals looking for meaningful employment as pharmacy technicians and retail associates, includes classroom space, as well as a mock pharmacy and mock store.
“CVS Health is committed to helping underserved populations, including individuals with disabilities, mature workers, youth, veterans and dislocated workers,” said David Casey, Vice President for Workforce Strategies and Chief Diversity Officer. “By helping connect individuals with the job skills they need to gain stable employment, we are building healthier and more thriving communities across Ohio and the country.”
The new Workforce Innovation and Talent Center is one of five training centers of its kind across the country and one of 22 workforce programs that CVS Health operates with partners in the state of Ohio.
Our nationwide training centers and other programs administered by our Workforce Initiatives team are integral to our broader effort to attract, train, hire and retain colleagues that are representative of our large and diverse base of customers and patients.
At the new Workforce Innovation and Talent Center, the Center for Families and Children will work with CVS Health to place interested individuals into the appropriate training programs.
Those who enter the program will receive classroom and hands-on training in life and job skills such as training and customer service, stocking shelves and working at the cash register. The center is installed with real equipment and participants will work closely with trained staff to learn about the roles and responsibilities of front store and pharmacy technician positions.
Participants will also have access to support services offered by the Center for Families and Children, including health care and early childhood education, to help them be successful in their new careers.
Individuals who complete the program qualify to apply for a position at CVS Pharmacy.
At CVS Health, part of being a military-friendly employer means supporting our citizen-warrior colleagues when they are called to service so they don’t have to worry about the work they are leaving behind.
Recently, four CVS Health managers were honored with Patriot Awards from the Rhode Island Employer Support of the Guard and Reserve (RI ESGR) for their support of three colleagues serving in the National Guard and Reserve.
The Patriot Awards recognize individual supervisors who go above and beyond in their support of serving employees through a wide-range of measures including flexible schedules, time off prior to and after deployment, caring for families, and granting leaves of absence if needed. Recipients are nominated by employees or their spouses.
The award ceremony, which was hosted by the CVS Health Northeast VALOR Colleague Resource Group, took place at enterprise headquarters in Woonsocket, Rhode Island, on May 16, 2019. David Casey, Vice President for Workforce Strategies and Chief Diversity Officer, joined Phil Albert, Vice Chair of the RI ESGR, to present the awards, which were given to:
- Greg Bach, nominated by Robert McDavid, active Army Reservist, for accommodating his schedule and even filling in for him on third shift, often handling stressful and critical tasks.
- Alan Plantamura, nominated by Maulesh Trivedi, active Army Reservist, for his guidance and continued support of his drill schedule, often requiring weekday and week-long trainings.
- Raja Ramasamy, nominated by Travis Senseny, active Army National Guardsman, for empowering a team culture that is supportive of his military career. As part of a Stryker Unit, the demands of Travis’ service often extend far beyond the typical two weeks a year and one weekend a month commitment.
- Charlene Wesley, nominated by Robert McDavid, active Army Reservist, for accommodating his many drill dates, military education, and extended Army orders to support his unit in deployment.
Working to Be a Military-Friendly Employer
Our support for National Guard and Reserve members was recognized nationally in 2015 when CVS Health received Secretary of Defense Employer Support Freedom Award, the highest honor the department gives to employers for outstanding support of employees who serve in these military forces.
More recently, in recognition of our ongoing efforts to train, hire and retain veterans and members of the National Guard and Reserves, Military Times named CVS Health to its 2019 Best for Vets: Employers list.
Among our many programs and initiatives aimed at attracting veterans and active military to our workforce is our Talent Connect Center (TCC). Opened in 2017 at Fort Bragg in North Carolina, the TCC is an employment and training facility dedicated to helping veterans and their families transition from military life to private sector civilian careers.
Learn more about our commitment to veterans and military members on our Diversity page.
At CVS Health, we understand the value of a diverse workforce, and we have a number of programs and initiatives in place to ensure that our nearly 300,000 colleagues are representative of the diverse communities we serve nationwide.
In recognition of these efforts, CVS Health was recently named to the 2019 DiversityInc Top 50 Companies for Diversity list, taking the number 27 spot, up 13 positions from last year’s list.
Additionally, CVS Health was first on DiversityInc’s list of Top Companies for Supplier Diversity.
"At CVS Health, we are committed to helping people of all backgrounds on their path to better health. Through strategic diversity management, we are helping to drive business growth, deepen relationships with customers and build an inclusive workplace that is reflective of the communities we serve," said Larry J. Merlo, President and Chief Executive Officer for CVS Health. "Receiving this honor for the third consecutive year is a testament to the work that all of our colleagues do every day to foster an inclusive workplace."
The DiversityInc Top 50 list, issued yearly since 2001, recognizes the nation's top companies for diversity and inclusion management. To compile the annual list, DiversityInc assesses companies in four key areas of diversity management: talent pipeline, talent development, leadership accountability and supplier diversity.
A Focus on a Diverse Workforce and Supply Chain
Cultivating a workforce that includes colleagues of many backgrounds, including mature workers, veterans and individuals with disabilities, is a priority at CVS Health.
Our workforce-focused programs and initiatives — including our regional learning centers, our partnership with the Department of Defense SkillBridge Initiative, and our Abilities in Abundance program — ensure that we are able to train and retain diverse talent for careers at CVS Health.
We also understand that diversity among our supply chain helps us to better meet the needs of our customers.
Our engagement with small and diverse businesses in 2018 led to over $5.5 billion in contributions to the U.S. economy, including sustaining 31,095 U.S. jobs with a total of $2.2 billion in wages.
The recognition by DiversityInc is the latest in a series of third-party acknowledgments for CVS Health, including: Fortune's Most Admired Companies; Forbes Most Valuable Brands; Military Times’ Best for Vets: Employers; Corporate Responsibility Magazine's 100 Best Corporate Citizens; Bloomberg’s 2019 Gender-Equality Index (GEI); Human Rights Campaign's Top Places to Work for LGBT Equality; Points of Light's The Civic 50; and Newsweek's Green Ranking of America's Greenest Companies.
For more information on our workforce and supplier diversity initiatives, visit our Diversity page.
Our partnerships with diverse suppliers not only help us ensure that our products and services evolve to meet the needs of our customers, they also contribute to the economic growth of communities across the country.
In 2018, CVS Health’s engagement with small and diverse businesses led to over $5.5 billion in contributions to the U.S. economy, including sustaining 31,095 U.S. jobs. with a total of $2.2 billion in wages. Additionally, our spending with small and diverse suppliers totaled $2.2 billion.
Throughout 2018, we worked with thousands of small and diverse businesses across the country, including 398 owned by women, 373 owned by minorities, 124 owned by veterans and 1,667 small businesses.
In August 2018, we celebrated these partnerships by hosting the annual Billion Dollar Roundtable Summit, which recognizes companies that achieve spending of at least $1 billion with certified diverse suppliers that are primarily minority- or woman-owned.
Our Supplier Diversity Program was recognized by several leading organizations in 2018. Among those accolades, the Women’s Business Enterprise National Council named CVS Health a Top Corporation for Women’s Business Enterprises, and we were ranked tenth nationally on Diversity Inc.’s list of Top 15 Supplier Diversity Programs.
To continue the growth of our Supplier Diversity Program, we set new, ambitious spending targets for 2020:
Increase our annual spending with Tier I diverse- and women-owned suppliers to $1.5 billion. We had met that target by the end of 2018.
- Increase our annual spending with Tier II diverse- and women-owned suppliers to $1 billion. In 2018, we increased our spending with diverse Tier II suppliers to $746 million and are on track to meet our target by the end of 2019.
Our Supplier Diversity team works between our suppliers and business units to ensure that we are maximizing the potential of the partnership on both sides, through training, education and other development programs. One of those programs is our Executive Learning Series for Diverse Suppliers, in partnership with Roger Williams University College, which helps diverse vendors gain critical management skills to expand their business relationships with CVS Health.
Additionally, our annual Supplier Diversity Ideation Session brings together CVS Health leaders from different lines of business, strategic partners, existing and potential diverse suppliers, and representatives from national minority councils to share experiences and best practices with the goal of increasing spend with diverse suppliers.
To learn more about the impacts and growth of the CVS Health Supplier Diversity Program, read the 2018 Supplier Diversity Economic Impact Report.
Company also receives top spot on Supplier Diversity list for commitment to investing in a diverse supply chain
WOONSOCKET, R.I., May 8, 2019 /PRNewswire/ -- CVS Health has earned a spot on DiversityInc's Top 50 Companies for Diversity list for the third consecutive year. This year's #27 ranking, up 13 spots from 2018, is in recognition of the company's commitment to promoting diversity across its enterprise. CVS Health was also named #1 in Top Companies for Supplier Diversity, following increased investments in its diverse supply chain.
"At CVS Health, we are committed to helping people of all backgrounds on their path to better health. Through strategic diversity management, we are helping to drive business growth, deepen relationships with customers and build an inclusive workplace that is reflective of the communities we serve," said Larry J. Merlo, President and Chief Executive Officer, CVS Health. "Receiving this honor for the third consecutive year is a testament to the work that all of our colleagues do every day to foster an inclusive workplace."
The DiversityInc Top 50 list, issued yearly since 2001, recognizes the nation's top companies for diversity and inclusion management. These companies excel in such areas as hiring, retaining and promoting women, minorities, people with disabilities, LGBT and veterans. The results were announced last evening during DiversityInc's signature event in New York City.
"Our ability to harness the power of both our differences and similarities is critical to success at CVS Health," said David Casey, Vice President, Workforce Strategies, and Chief Diversity Officer, CVS Health. "We empower each of our nearly 300,000 colleagues to bring their own unique experiences to help serve our increasingly diverse customers and communities."
The recognition by DiversityInc is the latest in a series of third-party acknowledgments for CVS Health, including: Fortune's Most Admired Companies; Forbes Most Valuable Brands; Corporate Responsibility Magazine's 100 Best Corporate Citizens; Human Rights Campaign's Top Places to Work for LGBT Equality; Points of Light's The Civic 50; Military Times Best for Vets and Newsweek's Green Ranking of America's Greenest Companies.
To learn more about CVS Health's diversity and inclusion efforts, visit https://www.cvshealth.com/diversity. To view the entire Top 50 list and specialty lists, visit http://www.diversityinc.com/top50 or follow the conversation at #DITop50.
About CVS Health
CVS Health is the nation's premier health innovation company helping people on their path to better health. Whether in one of its pharmacies or through its health services and plans, CVS Health is pioneering a bold new approach to total health by making quality care more affordable, accessible, simple and seamless. CVS Health is community-based and locally focused, engaging consumers with the care they need when and where they need it. The Company has more than 9,900 retail locations, approximately 1,100 walk-in medical clinics, a leading pharmacy benefits manager with approximately 94 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year and expanding specialty pharmacy services. CVS Health also serves an estimated 38 million people through traditional, voluntary and consumer-directed health insurance products and related services, including rapidly expanding Medicare Advantage offerings and a leading standalone Medicare Part D prescription drug plan. The Company believes its innovative health care model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at https://www.cvshealth.com.
Ethan Slavin, 860-273-6095
Mary Gattuso, 401-770-9811
SOURCE CVS Health
Applications for the 2019 Executive Learning Series for Diverse Suppliers are now closed. Applications for next year's series will open in the spring of 2020.
At CVS Health, pursuing diversity within our supply chain is critical to our mission of helping people on their path to better health. As a health care innovation company, we rely on our suppliers to collaborate with our nearly 300,000 colleagues across all 50 states, Puerto Rico and Brazil to solve cost, quality and access issues within our industry’s evolving landscape.
Through our Executive Learning Series for Diverse Suppliers, in partnership with the Center for Workforce & Professional Development at the Roger Williams University College, we’re helping diverse vendors gain critical management skills that allow them to expand their business relationships with CVS Health and drive their companies’ success in areas such as marketing, finance and human resources.
Fifteen applicants will be selected for the Executive Learning Series, which will take place between July 18 and October 24.
The program is completely funded by CVS Health and taught by the faculty of the Center for Workforce & Professional Development at the Roger Williams University College.
“The learnings from the CVS Executive Learning Series were incredibly powerful and will make a big difference as we continue to move forward in either pivoting into new industries and/or pursuing key clients… I enjoyed not only the material covered but the relationship and friendship that I now share with my fellow cohorts. It’s amazing the way CVS selected because there are synergies based on our collective capabilities and I am pursuing discussions with some, where I think we can go after significant business to deliver on the supplier diversity mission — economic impact in our communicates.”
— Betty Manetta, President & CEO of Argent Associates, Inc.
The program will focus on building skills in areas such as finance and budget, leadership, management, technology, human resources and communications, and includes:
An intensive curriculum designed to expand capacity, skill level and growth potential in critical areas.
Practical experience, including an opportunity to respond to a sample Request for Proposal.
Support for introductions and relationship building with CVS Health procurement professionals.
The opportunity to join peers in a mutually supportive and lasting network.
The Center for Workforce and Professional Development at RWU's School of Continuing Studies and CVS Health developed the Executive Learning Series curriculum with help from several national diversity chambers and councils, including Women’s Business Enterprise National Council and Regional Partner Organizations, National Gay and Lesbian Chamber of Commerce, National Minority Supplier Development Council and its Regional Affiliates, National Veterans Business Development Council, Rainbow Push Coalition, U.S. Business Leadership Network and the U.S. Pan Asian American Chamber of Commerce.
CVS Health has been recognized by the Consortium for Customized Learning in New York City for our efforts to provide employment opportunities for people with developmental disabilities.
The Customized Employment Award, given annually by the Consortium, in collaboration with the NYC Mayor’s Office for People with Disabilities, was presented to CVS Health by Commissioner Victor Calise at an awards ceremony on March 28.
The Consortium, a project of Job Path, Inc., connects New York City businesses to a network of nonprofit agencies engaged in providing training and employment for people with disabilities. The CVS Health Workforce Initiatives team works with four of those agencies — AHRC New York City, Goodwill Industries of Greater New York and Northern New Jersey (Goodwill NYNJ), Cooke School & Institute and HeartShare Human Services of New York — to create customized training programs and work experiences for people with disabilities.
Additionally, AHRC NY and Goodwill NYNJ are two of several agencies and schools that utilize our New York City-based Regional Learning Center (RLC) mock store to provide customized hands-on training to people with disabilities, allowing them to learn in a less intimidating environment, at their own pace before entering into a work experience program in a retail setting.
Workforce in NYC: Our Ongoing Training and Employment Programs
Since 2017, more than 220 people with disabilities have completed a work experience program within our New York City-based mock store and CVS Pharmacy retail stores, where they learn skills such as customer service, stocking, working within a team setting and conflict resolution. Additionally, the opening of our Brooklyn Transition Center in 2017 has provided another 380 students with disabilities with mock store training opportunities.
The Customized Employment Award is one of several that our RLC in New York City has received recently for its programs. In 2018, CVS Health was named Employer of the Year by Goodwill Industries of Greater New York and Northern New Jersey (Goodwill NYNJ) for being a leader in the vision to create a world with no employment barriers for individuals with disabilities. And in 2017, the Regional Learning Center (RLC) team was recognized by New York City Mayor Bill de Blasio’s Office for People With Disabilities with the Title 1 Sapolin Employment award. The award is given to employers in New York City that provide individuals with disabilities the opportunity to obtain competitive employment.
The training and opportunities provided through our nationwide network of Regional Learning Centers are part of our Abilities In Abundance program, which helps workers with disabilities access the security and prosperity that stable jobs can provide. Led by our Workforce Initiatives team, Abilities In Abundance provides job coaching, mentoring, training and follow-up support.
CVS Health was recently named to Bloomberg’s 2019 Gender-Equality Index (GEI), which recognizes companies committed to transparency in gender reporting and advancing women’s equality in the workplace.
Data used to determine inclusion on the GEI is self-disclosed and must include information about how each company promotes gender equality across four areas: company statistics, policies, community engagement and products and services. CVS Health was among 230 companies worldwide to be included on this year’s GEI.
A Focus on Diversity
With a customer and patient base that spans the country, we understand that in order to be successful, our colleagues and suppliers should reflect the demographics of the thousands of communities we serve.
We have a number of initiatives in place, as well as a team of dedicated colleagues focused on these programs, to ensure that we have diversity within our workforce and that individual groups, including women, within our workforce have the support to be successful.
Our colleague resource groups provide employees across the enterprise with the opportunity to connect with one another through a particular affinity, culture or perspective. One of these groups, the Women’s Success Network, provides individuals, but particularly women, at CVS Health, with educational, mentoring, and volunteer opportunities that promote empowerment and develop leadership and networking skills.
Additionally, our Supplier Diversity Program connects CVS Health to minority- and women-owned businesses (MWBEs) while also providing those business owners with training and guidance so that we can successfully work together. We also partner with advocacy organizations that provide education and opportunities to MWBEs, such as the Women's Business Enterprise National Council and the National Association of Women Business Owners.
Our Award-Winning Efforts
In addition to the Bloomberg Gender-Equality Index, we have been recognized with several other awards for our diversity efforts. We were named one of America’s Top Corporations for Women’s Business Enterprises (WBE) in 2017 by the Women’s Business Enterprise National Council.
Our other diversity-focused awards include: FORTUNE'S Most Admired Companies; Disability Equality Index’s Best Places to Work for Diversity Inclusion; Corporate Responsibility Magazine's 100 Best Corporate Citizens; Human Rights Campaign's Top Places to Work for LGBT Equality; Points of Light's The Civic 50, Military Times Best for Vets; the Bloomberg Gender Equality Index; and DiversityInc's Top 50 Companies for Diversity.
For more information on our workforce and supplier diversity initiatives, visit our Diversity page.
CVS Health Applauds New Law Expanding Veterans' Access to High-Quality, Cost-Effective Walk-In Care Providers
VA Mission Act Received Bipartisan Support and Signed into Law by President Trump
WOONSOCKET, R.I., June 6, 2018 /PRNewswire/ -- CVS Health (NYSE: CVS) today applauded the enactment of the VA Mission Act, which enhances veteran access to community care through the U.S. Department of Veterans Affairs (VA). The new law builds upon several successful programs CVS Health has implemented in coordination with the Department to increase veterans' access to health care services through walk-in care from qualifying community providers.
"We are proud to have worked closely with the Department of Veterans Affairs on the local and national level to ensure our walk-in clinic programs deliver high-quality care to veterans when and where they need it," said Thomas Moriarty, Chief Policy and External Affairs Officer, CVS Health. "The new law provides opportunities to serve even more of our nation's veterans across the country, increasing access, reducing wait times for minor illnesses, coordinating patient care, and integrating information technology. We look forward to continuing to partner with the VA and to sharing the experiences we have garnered through our work together."
In 2016, MinuteClinic, the retail medical clinic of CVS Health, partnered with the VA Palo Alto Health Care System on a program to provide increased access to health care services for veterans. In April 2017, the Phoenix VA Health Care System replicated this program through the VA's CHOICE program, enabling veterans to access 23 MinuteClinic locations in the Phoenix area. The VA Greater Los Angeles Healthcare System also recently initiated a similar program with MinuteClinic in Santa Clarita, California.
Through the CVS Health-Veterans Administration programs, veterans' first point of contact is a VA-run triage help line. When clinically appropriate, VA nurses are able to refer veterans to participating MinuteClinic locations for treatment of minor illnesses and injuries. Additionally, MinuteClinic has integrated information technology with the VA, allowing MinuteClinic to make patient data available to the VA via the eHealth Exchange, so the VA has the full record of any medical services provided during the MinuteClinic visit. These programs have served over 2,300 veterans since 2016, most commonly treating conditions such as ear and eye infections, sinus infections, and cough. Veterans' average in-clinic wait time is under 20 minutes and in quality surveys, veterans have reported a very positive experience.
With more than 1,100 locations in 33 states and the District of Columbia, MinuteClinic provides access to convenient, affordable, and high-quality care for acute, chronic, and wellness needs such as vaccinations and preventative screenings. MinuteClinic sees patients on a walk-in basis and is open seven days a week often with extended hours including evenings and holidays.
About CVS Health
CVS Health is a pharmacy innovation company helping people on their path to better health. Through its more than 9,800 retail locations, more than 1,100 walk-in medical clinics, a leading pharmacy benefits manager with approximately 94 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year, expanding specialty pharmacy services, and a leading stand-alone Medicare Part D prescription drug plan, the company enables people, businesses and communities to manage health in more affordable and effective ways. This unique integrated model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at https://www.cvshealth.com.
Erin Shields Britt
SOURCE CVS Health
CVS Health was named 2018 Employer of the Year by Goodwill Industries of Greater New York and Northern New Jersey (Goodwill NYNJ) for being a leader in the vision to create a world with no employment barriers for individuals with disabilities.
Presented during Goodwill NYNJ's 2nd National Disability Employment Awareness Month (NDEAM) ceremony on Friday, October 19, in New York City, the award recognized the ongoing collaborative efforts of Goodwill NYNJ and CVS Health to foster work opportunities for individuals of all abilities.
For the past several years, Goodwill NYNJ has partnered with CVS Health’s New York City-based Regional Learning Center (RLC) to create customized job training, resulting in more than a dozen people being placed at CVS Pharmacy locations across New York City, including Sharon Cooper, a Goodwill NYNJ program participant and current CVS Pharmacy colleague who was honored with the 2018 NDEAM Employee Honors Award.
Ernie Dupont, Senior Director of Workforce Initiatives for CVS Health, accepted the award at the ceremony.
"At CVS Health, we understand the importance of helping individuals with disabilities access the security and prosperity that stable jobs can provide," said Dupont. "We are honored to be recognized for our commitment to creating a more inclusive workforce, and look forward to helping more colleagues like Sharon Cooper find a meaningful career with CVS Health."
CVS Health has a number of initiatives in place to ensure that the company’s workforce reflects the diversity of its customers and the communities we serve, including training and development programs aimed at individuals with disabilities.
In recognition of those efforts, CVS Health has received a perfect score on the Disability Equality Index's "Best Places to Work" index for the past two years for disability inclusion and equitable best practices in the workplace.