CVS Health to provide ‘pop up’ pharmacy support for temporary COVID-19 medical monitoring facility at New Orleans Convention Center

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WOONSOCKET, R.I. — In coordination with Governor John Bel Edward’s administration, Mayor LaToya Cantrell and state health officials, CVS Health (NYSE: CVS) today established a temporary CVS Pharmacy to support the medical monitoring facility inside the Ernest N. Morial Convention Center. The move is part of a larger state plan to use the convention center as a 1,000 bed coronavirus facility designed to ease the strain on New Orleans area hospitals preparing to treat an anticipated surge in COVID-19 patients. 

The ‘pop up’ CVS Pharmacy, which will operate from 8:00 AM to 4:00 PM daily from an off-site location near the convention center, includes a rotating group of 26 full-and part-time CVS Health pharmacists and pharmacist technicians. They will assist with providing maintenance medication and offering counseling where needed for COVID-19 patients who do not require a ventilator or ICU and have been transferred from New Orleans area hospitals to the convention center, in an effort to increase hospital capacity for more severe COVID-19 cases.

The temporary pharmacy is not open to the general public, and is in place to deliver dedicated support to the state’s medical monitoring facility.

“We’ve demonstrated an ongoing commitment to supporting the citizens of New Orleans, especially in times of need,” said Jeffrey Schmidt, Senior Vice President, CVS Health. “Pharmacies are a critical resource for communities managing through the COVID-19 pandemic, and we’ll continue to be here for customers and patients in New Orleans and throughout the country.”

As a leading national health care company with a local presence, CVS Health has continued to support the New Orleans community in times of urgent need. In the aftermath of Hurricane Katrina in 2005, for example, the company’s employees were on the front lines of aiding in the relief and recovery efforts. Most recently, the company delivered $25,000 grants to both Second Harvest Food Bank and the Greater New Orleans Foundation. These grants are in addition to a $250,000 contribution to Feeding America, which is responding to the pandemic by distributing emergency food boxes to its network of 200 food banks in New Orleans and across the country to support vulnerable populations.

More information on steps CVS Health has already taken to address the COVID-19 pandemic — including waiving charges for home delivery of prescription medications and making diagnostic testing and Aetna-covered telemedicine visits available with no co-pay — is available at the company’s frequently updated COVID-19 resource center.

About CVS Health

CVS Health employees are united around a common goal of becoming the most consumer-centric health company in the world. We’re evolving based on changing consumer needs and meeting people where they are, whether that’s in the community at one of our nearly 10,000 local touchpoints, in the home, or in the palm of their hand. Our newest offerings – from HealthHUB® locations that are redefining what a pharmacy can be, to innovative programs that help manage chronic conditions – are designed to create a higher-quality, simpler and more affordable experience. Learn more about how we’re transforming health at http://www.cvshealth.com.

Media contact

Joe Goode
Senior Director, Corporate Communication
401-378-5220 (Mobile)
Joseph.Goode@CVSHealth.com

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CVS Pharmacy is protecting and supporting our customers and our employees

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A CVS Pharmacy technician prepares prescriptions while wearing personal protective equipment (PPE) behind a plexiglass screen.

When you visit a CVS Pharmacy, you’ll see that we’ve made a lot of changes:

  • Disinfectant wipe stations to wipe down your cart or basket

  • Signage and floor markers to remind you to maintain proper social distance  

  • Employees wearing CDC-approved masks and gloves 

  • Regular cleaning of hard surfaces and frequently handled items

  • New protective panels at check out and pharmacy counters (arriving soon at all stores)

  • Fewer signatures required on our PIN pads

We couldn’t do any of this without our amazing pharmacy and store employees. To protect them and their families during the pandemic, we are providing:

  • Bonus eligibility for employees working 10+ hours for the month of April 

  • 24 hours of sick time for part-time employees, plus standard sick time for full-time employees

  • 25 days of child care or elder care

  • Up to 14 days of continued pay for employees who test positive for COVID-19 or who are quarantined for exposure

CVS employees can learn more by visiting MyHR and selecting COVID-19 Resources.

For general information about COVID-19, please visit the CVS Health COVID-19 resource center.

A CVS Pharmacy technician prepares prescriptions while wearing personal protective equipment (PPE) behind a plexiglass screen.
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CVS Health opens COVID-19 testing site in Massachusetts

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As announced on March 13, we’ve been working with the administration and other partners to help facilitate increased frequency and efficiency of COVID-19 testing as part of our multifaceted response to the pandemic. Public-private partnerships are a powerful force, especially in times of need, and all parties have been focused on expanding access to testing as soon as possible.

Today, in close coordination with the U.S. Department of Health and Human Services, the U.S. Public Health Service, and Governor Charlie Baker’s administration, we’re opening a COVID-19 testing site for a limited population in the parking lot of a CVS Pharmacy in Shrewsbury, Massachusetts. It’s important to understand that this is our first site, which means there will likely be issues that arise. Those issues will be addressed immediately and inform the opening of other sites — in CVS Pharmacy parking lots and elsewhere. The goal is to serve as a model for testing.

Testing will initially focus on a critical population: first responders and health care workers. State officials have identified a group of brave women and men who are on the frontlines of the pandemic and have potentially been exposed to COVID-19. The sooner they are tested, the sooner they can continue to help others, in particular the most vulnerable members of our communities.

We understand there will be significant interest from Massachusetts residents in visiting the site and possibly being tested. The site does not, and will not, administer tests on a walk-up or drive-up basis. As the administration has shared, details on screening and potential assignment to a testing site will be forthcoming.

We also understand there will be significant interest from members of the media, many of whom have been working around the clock to keep Americans informed of the latest COVID-19 developments. We’re working with local media to help spread the message of how the testing site will operate, but we’re limiting non-testing onsite activities. As such, we will not provide media access to the secure testing area.

Throughout this process we’ve been encouraged by how quickly everyone has joined forces in the face of significant challenges. We’ve also been amazed by the commitment and selflessness demonstrated by our employees. We’re all in this together.

More information on the steps we’ve already taken to address the COVID-19 pandemic — including waiving charges for home delivery of prescription medications and making diagnostic testing and Aetna-covered telemedicine visits available with no co-pay — is available at our frequently updated COVID-19 resource center.

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Focusing on solutions for CVS Pharmacy patients

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Saurabh Mistry’s personal motto is “Don’t focus on the obstacles, always focus and devote your energies on the solution.” It’s a mindset that was instilled in Mistry at an early age by his father while growing up in India and one that he tries to pass along to his team every day as a pharmacy manager at a CVS Pharmacy in Texas.

Mistry’s solutions-driven approach to his work is part of what earned him a 2019 Paragon Award, which recognizes the best-of-the-best among CVS Health colleagues who deliver direct care to patients and customers. Now in its 29th year, the Paragon Awards honor colleagues who embody the core values of CVS Health.

Giving back also drives much of Mistry’s work. Whether it’s returning to his home country to help his childhood community, going the extra mile to ensure his pharmacy patients are being prescribed the proper medications or proactively working to save his patients money, Mistry always strives to help others.

Watch above to learn more about the fulfillment Mistry gets from his work and why he’s always aiming to be the best and have the best team in place for his patients.

A photo of Saurabh Mistry behind the pharmacy counter.
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Making a difference in the lives of CVS Pharmacy customers

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For CVS Pharmacy Training Store Manager Pablo Heredia, putting his store colleagues and customers first is a natural extension of the commitment he has for his family.

“I tell my team, ‘Most of our patients are people that you don’t know what they’re dealing with, you don’t know the pain they have,’” Heredia explains.

That empathetic perspective helped Heredia earn a 2019 Paragon Award, which recognizes the best-of-the-best among CVS Health colleagues who deliver direct care to patients and customers. Now in its 29th year, the Paragon Awards honor colleagues who embody the core values of CVS Health.

Whether it’s making sure every pharmacy patient knows about the Rx Savings Finder, or training to become a pharmacy technician, Heredia is dedicated to making sure that every customer gets the best care possible when they walk into his San Diego, California, store, and inspires his team to do the same.

Watch above to learn more about what motivates Heredia daily to make a difference in the lives of his store customers.

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CVS Health Debuts HealthHUB Locations to Serve Greater Tampa Community

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Nine HealthHUB locations in CVS Pharmacy stores will help make chronic disease management and overall health and wellness more simple, convenient and affordable

Innovative new store model delivers a differentiated consumer health experience

TAMPA, Fla. Individuals and families in Greater Tampa can now experience health care that is simple, convenient and affordable with the debut of HealthHUB, CVS Health's new store design in nine CVS Pharmacy locations across the community. During a ribbon-cutting event at the company's HealthHUB location at 704 West Martin Luther King Jr. Boulevard in Seffner, FL., the community celebrated the new, innovative store format that features a broader range of health care services to help patients better manage chronic conditions; more products and services focused on overall health and wellness; and trusted advice and personalized care, all with the ease of walking into a local CVS Pharmacy.

"Helping people get well and stay well is at the heart of everything we do, and that is the focus of our new HealthHUB stores here in Houston," said Brian Bosnic, Division Vice President for CVS Pharmacy in Florida. "Customers tell us they want local access to convenient, personalized and integrated health care. Our HealthHUB locations do just that helping to elevate the store into a community-based health care destination where consumers can engage people they trust, who are accessible and knowledgeable, to help bring everything together in a better health experience at a lower cost."

CVS Health began piloting HealthHUBs last year to overwhelming customer satisfaction. The introduction of nine HealthHUB locations in Tampa is part of the company's strategy to scale the program nationally with plans to have up to 1,500 locations operating throughout the U.S. by the end of 2021.

"Access to good, quality healthcare is a fundamental right," said Tampa Mayor Jane Castor. "CVS Health's commitment to convenient, affordable health care at their HealthHUB locations will be welcomed with open arms and I can't wait for more to open around the city."

For many Americans, health care can be difficult to navigate. At a time when chronic disease continues to grow in prevalence and impact in the U.S., patients are also facing complexities and fragmentation when seeking the right care. Today, one in two Americans has at least one chronic illness, with data showing that close to $500 billion of the costs associated with chronic disease are avoidable.http://www.fightchronicdisease.org/sites/default/files/TL221_final.pdf What's more, nine out of 10 (91%) patients say they need more help with chronic disease management.https://cvshealth.com/sites/default/files/cvs-health-improving-chronic-disease-care-and-outcomes.pdf The HealthHUB store format was developed to help people manage chronic conditions more conveniently and affordably by improving the overall patient experience and featuring a wide array of health and wellness products, clinical services and expertise.

"We are delivering real change to the health care system," said Alan Lotvin, M.D., Chief Transformation Officer for CVS Health. "Through HealthHUBs, consumers are at the center of an unmatched retail health experience. The HealthHUB products and services are designed specifically with the consumer's health needs, challenges, and goals in mind, so that they can easily receive coordinated, personalized care in a familiar, neighborhood location."

Among the key features incorporated in a HealthHUB include:

Greater Selection of Health and Wellness Products

  • Shop hundreds of products such as health devices that sync to your mobile phone, aromatherapy, fitness essentials, durable medical equipment, sleep apnea products and more.

More Personalized Support at CVS Pharmacy

  • Education and counseling for patients with chronic conditions, helping to identify their next best action that enables better health outcomes and reduces medical costs.
  • Pharmacist-led diabetes education counseling and smart device coaching for select blood glucose monitors.
  • Smoking cessation plans for patients and caregivers to help patients quit smoking.

Expanded Services at MinuteClinic

  • Services for minor illnesses and injuries, as well as immunizations, wellness and health checks.
  • Screening, treatment and monitoring for chronic conditions such as high blood pressure and high cholesterol.
  • Annual diabetic exam, including retinopathy screening.
  • End-to-end sleep apnea solution, including sleep assessment by an independent third party provider.
  • Suite of services to help manage common health conditions for young adults.
  • Phlebotomy services in conjunction with a MinuteClinic visit.

Access to In-Store Community Programs

  • Wellness rooms for group events such as health screenings, nutritional and lifestyle coaching, and benefits education.
  • Learning table for customers to explore health and wellness apps and shop our expanded assortment of products on CVS.com.

HealthHUB locations will also feature an on-site Care Concierge team responsible for customer engagement, including educating customers about new service offerings, helping them navigate in-store services and events, and connecting them to a team of providers.

"Before I had to visit multiple locations to take care of my family's health care needs," said Vivian Semidey, who frequents the HealthHUB location in Seffner, FL to continue her recovery from back surgery, get trusted advice about managing her high blood pressure and pick-up medication for an elderly parent. "I was quite surprised that everything I need for me and my family to get healthy is right here in one convenient location."

CVS Health has 53 HealthHUB locations operational in five states, including Florida, Georgia, New Jersey, Pennsylvania and Texas. The company plans to bring its HealthHUB store format to 17 states in the first part of 2020 as part of its national expansion.

The HealthHUB locations in Tampa include:

  • 30387 U.S. Highway 19 N, Clearwater, FL 33761
  • 5010 S Florida Avenue, Lakeland, FL 33813
  • 2322 Land O Lakes Blvd., Lutz, FL 33549
  • 5905 U.S. Highway 301 S, Riverview, FL 33578
  • 8001 9th Street North, Saint Petersburg, FL 33702
  • 704 West Martin Luther King Jr. Blvd, Seffner, FL 33584
  • 5357 Ehrlich Road, Tampa, FL 33625
  • 1000 East Tarpon Avenue, Tarpon Springs, FL 34689
  • 1929 Bruce B. Downs Blvd., Wesley Chapel, FL 33543

Added Bosnic, "Our company has long focused on ways to bring effective tools, resources and solutions to our communities in order to improve health care for individuals and their families. With HealthHUB, we are taking that commitment to the next level."

Visit our website to learn more about products and services available through our HealthHUB locations. For downloadable photos and videos, visit our HealthHUB media resource center.

About CVS Health

CVS Health (NYSE: CVS) is the nation's premier health innovation company helping people on their path to better health. Whether in one of its pharmacies or through its health services and plans, CVS Health is pioneering a bold new approach to total health by making quality care more affordable, accessible, simple and seamless. CVS Health is community-based and locally focused, engaging consumers with the care they need when and where they need it. The Company has approximately 9,900 retail locations, approximately 1,100 walk-in medical clinics, a leading pharmacy benefits manager with approximately 102 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year and expanding specialty pharmacy services. CVS Health also serves an estimated 38 million people through traditional, voluntary and consumer-directed health insurance products and related services, including rapidly expanding Medicare Advantage offerings and a leading standalone Medicare Part D prescription drug plan. The Company believes its innovative health care model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at https://www.cvshealth.com.

Media Contact

Joe Goode
401-770-9820
Joseph.Goode@CVSHealth.com

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Delivering Care in Our Communities

Every day, our CVS Pharmacy colleagues work face-to-face with patients, building trust as they deliver crucial care in communities across the nation. See how in these inspiring stories of helping our patients on their path to better health.

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CVS Health Debuts First HealthHUB Locations to Serve Greater Atlanta Community

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16 HealthHUB locations in CVS Pharmacy stores will help make chronic disease management and overall health and wellness more simple, convenient and affordable

Innovative new store model delivers a differentiated consumer health experience

ATLANTA Individuals and families in Greater Atlanta can now experience health care that is simple, convenient and affordable with the debut of HealthHUB, CVS Health's new store design in 16 CVS Pharmacy locations across the community. During a ribbon-cutting event at the company's HealthHUB location at 687 Johnson Ferry Rd. in Marietta, the community celebrated the new, innovative store format that features a broader range of health care services to help patients better manage chronic conditions; more products and services focused on overall health and wellness; and trusted advice and personalized care, all with the ease of walking into a local CVS Pharmacy.

"We are delivering real change to the health care system," said Alan Lotvin, M.D., Chief Transformation Officer for CVS Health. "Through HealthHUBs, consumers are at the center of an unmatched retail health experience. The HealthHUB products and services are designed specifically with the consumer's health needs, challenges, and goals in mind, so that they can easily receive coordinated, personalized care in a familiar, neighborhood location."

CVS Health began piloting HealthHUB locations last year in Houston, Texas to overwhelming customer satisfaction. The introduction of 16 HealthHUBs in Atlanta is part of the company's strategy to scale the program nationally with plans to have up to 1,500 locations operating throughout the U.S. by the end of 2021.

"Patients deserve the tools and support necessary to manage their chronic conditions and achieve the best possible health outcomes," said U.S. Senator David Perdue (R-GA), who commemorated the dedication of the new stores. "I applaud CVS Health for investing in the health of our state, and for providing an affordable solution for patients' everyday needs."

For many Americans, health care can be difficult to navigate. At a time when chronic disease continues to grow in prevalence and impact in the U.S., patients are also facing complexities and fragmentation when seeking the right care. Today, one in two Americans has at least one chronic illness, with data showing that close to $500 billion of the costs associated with chronic disease are avoidable.http://www.fightchronicdisease.org/sites/default/files/TL221_final.pdf What's more, nine out of 10 (91%) patients say they need more help with chronic disease management.https://cvshealth.com/sites/default/files/cvs-health-improving-chronic-disease-care-and-outcomes.pdf The HealthHUB store format was developed to help people manage chronic conditions more conveniently and affordably by improving the overall patient experience and featuring a wide array of health and wellness products, clinical services and expertise.

"Today's health care system has to evolve to provide patients with the coordinated care and tools they need to manage their chronic conditions and easily determine what is best for their health," said Georgia Department of Community Health Commissioner Frank Berry, who attended the dedication of the new stores. "I applaud CVS Health for creating a new front door to health care, and see a significant upside for the people of Atlanta with their access to HealthHUBs."

Among the key features incorporated in a HealthHUB include:

Greater Selection of Health and Wellness Products

  • Shop hundreds of products such as health devices that sync to your mobile phone, aromatherapy, fitness essentials, durable medical equipment, sleep apnea products and more.

More Personalized Support at CVS Pharmacy

  • Education and counseling for patients with chronic conditions, helping to identify their next best action that enables better health outcomes and reduces medical costs.
  • Pharmacist-led diabetes education counseling and smart device coaching for select blood glucose monitors.
  • Smoking cessation plans for patients and caregivers to help patients quit smoking.

Expanded Services at MinuteClinic

  • Services for minor illnesses and injuries, as well as immunizations, wellness and health checks.
  • Screening, treatment and monitoring for chronic conditions such as high blood pressure and high cholesterol.
  • Annual diabetic exam, including retinopathy screening.
  • End-to-end sleep apnea solution, including sleep assessment by an independent third party provider.
  • Suite of services to help manage common health conditions for young adults.
  • Phlebotomy services in conjunction with a MinuteClinic visit.

Access to In-Store Community Programs

  • Wellness rooms for group events such as health screenings, nutritional and lifestyle coaching, and benefits education.
  • Learning table for customers to explore health and wellness apps and shop our expanded assortment of products on CVS.com.

HealthHUB locations will also feature an on-site Care Concierge team responsible for customer engagement, including educating customers about new service offerings, helping them navigate in-store services and events, and connecting them to a team of providers.

"I love the new HealthHUB and my care concierge Shandia," said Anthony Green, a local pastor who frequents the HUB location in Marietta, GA to naturally manage his diabetes, access supplies for his CPAP equipment and partake in community wellness events. "What CVS Health is doing is very innovative, and the investment the company is making in creating a local destination for affordable, quality care has empowered me to improve the health of my mind, body and spirit."

CVS Health has 53 HealthHUB locations operational in five states, including Florida, Georgia, New Jersey, Pennsylvania and Texas. The company plans to bring its HealthHUB store format to 17 states in the first part of 2020 as part of its national expansion.

The HealthHUB locations in Greater Atlanta include:

  • 865 N. Highland Avenue Northeast, Atlanta, GA 30306
  • 800 East West Connector SW, Austell, GA 30106
  • 1950 Buford Highway, Buford, GA 30518
  • 6120 Hickory Flat Highway, Canton, GA 30115
  • 4192 Salem Road, Covington, GA 30016
  • 4895 Post Road, Cumming, GA 30040
  • 3027 Jim Moore Road, Dacula, GA 30019
  • 6031 Fairburn Road, Douglasville, GA 30134
  • 5710 Sugarloaf Parkway, Lawrenceville, GA 33043
  • 2720 Loganville Highway, Loganville, GA 30052
  • 3905 Due West NW Road, Marietta, GA 30064
  • 687 Johnson Ferry Road, Marietta, GA 33068
  • 2 N. Zack Hinton Parkway, McDonough, GA 30253
  • 2305 Highway 34 East, Newnan, GA 30265
  • 5370 Lauren Springs Parkway, Suwanee, GA 30024
  • 1600 Town Lake Parkway, Woodstock, GA 30189

Added Lotvin, "Our company has long focused on ways to bring effective tools, resources and solutions to our communities in order to improve health care for individuals and their families. With HealthHUB, we are taking that commitment to the next level."

Visit our website to learn more about products and services available through our HealthHUB locations. For downloadable photos and videos, visit our HealthHUB media resource center.

About CVS Health

CVS Health (NYSE:CVS) is the nation's premier health innovation company helping people on their path to better health. Whether in one of its pharmacies or through its health services and plans, CVS Health is pioneering a bold new approach to total health by making quality care more affordable, accessible, simple and seamless. CVS Health is community-based and locally focused, engaging consumers with the care they need when and where they need it. The Company has approximately 9,900 retail locations, approximately 1,100 walk-in medical clinics, a leading pharmacy benefits manager with approximately 102 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year and expanding specialty pharmacy services. CVS Health also serves an estimated 38 million people through traditional, voluntary and consumer-directed health insurance products and related services, including rapidly expanding Medicare Advantage offerings and a leading standalone Medicare Part D prescription drug plan. The Company believes its innovative health care model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at https://www.cvshealth.com.

Media Contact

Joe Goode
401-770-9820
781-799-6048 (cell)
Joseph.Goode@CVSHealth.com

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CVS Health Debuts HealthHUB Locations to Serve Greater Houston Community

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15 HealthHUB locations in CVS Pharmacy stores will help make chronic disease management and overall health and wellness more simple, convenient and affordable

Innovative new store model delivers a differentiated consumer health experience

HOUSTON Individuals and families in Greater Houston can now experience health care that is simple, convenient and affordable with the debut of HealthHUB, CVS Health's new store design in 15 CVS Pharmacy locations across the community. During a ribbon-cutting event at the company's HealthHUB location at 5402 Westheimer Road in Houston, the community celebrated the new, innovative store format that features a broader range of health care services to help patients better manage chronic conditions; more products and services focused on overall health and wellness; and trusted advice and personalized care, all with the ease of walking into a local CVS Pharmacy.

"Helping people get well and stay well is at the heart of everything we do, and that is the focus of our new HealthHUB stores here in Houston," said Jeffrey Schmidt, Senior Vice President, CVS Pharmacy. "Customers tell us they want local access to convenient, personalized and integrated health care. Our HealthHUB locations do just that helping to elevate the store into a community-based health care destination where consumers can engage people they trust, who are accessible and knowledgeable, to help bring everything together in a better health experience at a lower cost."

CVS Health began piloting HealthHUB locations last year to overwhelming customer satisfaction. The introduction of 15 HealthHUBs in Houston is part of the company's strategy to scale the program nationally with plans to have up to 1,500 locations operating throughout the U.S. by the end of 2021.

"Patients deserve the coordinated care and tools necessary to manage their chronic conditions and easily determine what is best for their health," said State Representative Jim Murphy, who helped to dedicate the new stores. "I applaud CVS Health for creating a new front door to health care, and see a significant upside for the people of Houston seeking access to quality, affordable care under one roof."

For many Americans, health care can be difficult to navigate. At a time when chronic disease continues to grow in prevalence and impact in the U.S., patients are also facing complexities and fragmentation when seeking the right care. Today, one in two Americans has at least one chronic illness, with data showing that close to $500 billion of the costs associated with chronic disease are avoidable.http://www.fightchronicdisease.org/sites/default/files/TL221_final.pdf What's more, nine out of 10 (91%) patients say they need more help with chronic disease management.https://cvshealth.com/sites/default/files/cvs-health-improving-chronic-disease-care-and-outcomes.pdf The HealthHUB store format was developed to help people manage chronic conditions more conveniently and affordably by improving the overall patient experience and featuring a wide array of health and wellness products, clinical services and expertise.

"We are delivering real change to the health care system," said Alan Lotvin, M.D., Chief Transformation Officer for CVS Health. "Through HealthHUBs, consumers are at the center of an unmatched retail health experience. The HealthHUB products and services are designed specifically with the consumer's health needs, challenges, and goals in mind, so that they can easily receive coordinated, personalized care in a familiar, neighborhood location."

Among the key features incorporated in a HealthHUB include:

Greater Selection of Health and Wellness Products

  • Shop hundreds of products such as health devices that sync to your mobile phone, aromatherapy, fitness essentials, durable medical equipment, sleep apnea products and more.

More Personalized Support at CVS Pharmacy

  • Education and counseling for patients with chronic conditions, helping to identify their next best action that enables better health outcomes and reduces medical costs.
  • Pharmacist-led diabetes education counseling and smart device coaching for select blood glucose monitors.
  • Smoking cessation plans for patients and caregivers to help patients quit smoking.

Expanded Services at MinuteClinic

  • Services for minor illnesses and injuries, as well as immunizations, wellness and health checks.
  • Screening, treatment and monitoring for chronic conditions such as high blood pressure and high cholesterol.
  • Annual diabetic exam, including retinopathy screening.
  • End-to-end sleep apnea solution, including sleep assessment by an independent third party provider.
  • Suite of services to help manage common health conditions for young adults.
  • Phlebotomy services in conjunction with a MinuteClinic visit.

Access to In-Store Community Programs

  • Wellness rooms for group events such as health screenings, nutritional and lifestyle coaching, and benefits education.
  • Learning table for customers to explore health and wellness apps and shop our expanded assortment of products on CVS.com.

HealthHUB locations will also feature an on-site Care Concierge team responsible for customer engagement, including educating customers about new service offerings, helping them navigate in-store services and events, and connecting them to a team of providers.

"Most of the time, I would run into the CVS Pharmacy when I was sick or just needed a few convenience items," said Anthony Phillips, a disabled military veteran and Houston resident who frequents the HealthHUB location in Spring, TX. "I was quite surprised with all of the health and wellness products, clinical services and support, and community events inside the new store. HealthHUB is a convenient neighborhood destination that helps me get healthy and stay healthy."

CVS Health has 53 HealthHUB locations operational in five states, including Florida, Georgia, New Jersey, Pennsylvania and Texas. The company plans to bring its HealthHUB store format to 17 states in the first part of 2020 as part of its national expansion.

The HealthHUB locations in Greater Houston include:

  • 26265 Northwest Freeway, Cypress, TX 77433
  • 3505 Center St, Deer Park, TX 77536
  • 9101 Hwy. 6 N., Houston, TX 77095
  • 10510 Memorial Dr., Houston, TX 77079
  • 5402 Westheimer Rd, Houston, TX 77056
  • 8000 N. Sam Houston Pkwy. E, Humble, TX 77396
  • 602 W. Grand Pkwy. S, Katy, TX 77494
  • 5002 W. Main St, League City, TX 77573
  • 2900 Broadway St, Pearland, TX 77581
  • 23865 FM 1314, Porter, TX 77365
  • 2242 Repsdorph Rd, Seabrook, TX 77586
  • 3850 Farm to Market 2920, Spring, TX, 77388
  • 16515 Lexington Blvd, Sugar Land, TX 77479
  • 24028 Kuykendahl Road, Tomball Texas 77375
  • 3705 FM 1488, The Woodlands, TX 77384

Added Schmidt, "Our company has long focused on ways to bring effective tools, resources and solutions to our communities in order to improve health care for individuals and their families. With HealthHUB, we are taking that commitment to the next level."

Visit our website to learn more about products and services available through our HealthHUB locations. For downloadable photos and videos, visit our HealthHUB media resource center.

About CVS Health

CVS Health is the nation's premier health innovation company helping people on their path to better health. Whether in one of its pharmacies or through its health services and plans, CVS Health is pioneering a bold new approach to total health by making quality care more affordable, accessible, simple and seamless. CVS Health is community-based and locally focused, engaging consumers with the care they need when and where they need it. The Company has approximately 9,900 retail locations, approximately 1,100 walk-in medical clinics, a leading pharmacy benefits manager with approximately 102 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year and expanding specialty pharmacy services. CVS Health also serves an estimated 38 million people through traditional, voluntary and consumer-directed health insurance products and related services, including rapidly expanding Medicare Advantage offerings and a leading standalone Medicare Part D prescription drug plan. The Company believes its innovative health care model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at https://www.cvshealth.com.

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Joseph.Goode@CVSHealth.com

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CVS Health Completes Rollout of Time Delay Safes in All of Its Virginia Pharmacies

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New safes for controlled substances anticipated to help reduce robbery incidents

All 353 CVS Pharmacy locations in the state now using time-delay safe technology

WOONSOCKET, R.I. CVS Pharmacy, the retail division of CVS Health (NYSE: CVS), announced today that it has completed the rollout of time delay safes in all of its 353 CVS Pharmacy locations in Virginia, including pharmacies located in Target stores. The safes are anticipated to help prevent pharmacy robberies and the diversion of controlled substance narcotic medications by keeping them out of the hands of unauthorized individuals. In addition, the safes are anticipated to help CVS Pharmacy ensure the safety and well-being of its customers and employees.

CVS Pharmacy expects these time delay safes to help deter pharmacy robberies including those involving opioid medications such as oxycodone and hydrocodone by electronically delaying the time it takes for pharmacy employees to be able to open the safe. CVS Pharmacy first implemented time delay safes in Indianapolis, a city experiencing at the time a high volume of pharmacy robberies, in 2015. The company saw a 70 percent decline in pharmacy robberies among the Indianapolis stores where the time delay safes had been installed.

"Pharmacy robberies are a challenging issue for every pharmacy and we are committed to doing all we can to reduce the number of incidents in our Virginia stores," said Dick Dakessian, Division Leader for CVS Pharmacy. "We have seen that time delay safes, combined with other security policies and procedures in place at our stores, can greatly reduce these incidents and are pleased to roll out this enhanced security measure. These safes will help ensure that our pharmacies remain a safe environment for our patients and colleagues."

The time delay function cannot be overridden and is designed to serve as a deterrent to would-be pharmacy robbers whose goal is to enter and exit their robbery targets as quickly as possible. All CVS Pharmacy locations with time delay safes display visible signage warning that time delay safes are in use to prevent on-demand access to controlled substance narcotics.

CVS Health's time delay safe program is one of many company initiatives to help address and prevent prescription opioid misuse, diversion and abuse.

The company, for example, has expanded its Safe Medication Disposal Program in Virginia, completing the installation of 72 drug disposal kiosks in select CVS Pharmacy locations in communities across the state, adding to the 78 units previously donated to local law enforcement.

In 2020, the company will add 1,000 in-store safe medication disposal units to the more than 1,800 units currently in CVS Pharmacy locations nationwide. It will also donate up to 400 additional units to local police departments, in addition to the 1,000 units already donated to law enforcement. Together, the existing medication disposal units have collected more than 1.1 million pounds of unwanted or expired medications, including 66,600 pounds in Virginia.

Additionally, beginning next year, all CVS Pharmacy locations that do not offer a safe medication disposal kiosk will begin to offer DisposeRx packets at no cost to patients filling an opioid prescription for the first time. According to the manufacturer, when water and the DisposeRx powder are added to a pill bottle with unwanted prescription medications, the combination produces a biodegradable gel, allowing for safe disposal at home.

CVS Health's commitment to helping prevent and address prescription drug misuse also extends to community education and increasing access to the opioid overdose-reversal drug naloxone.

The company is collaborating with Discovery Education, tapping into their expertise in digital curriculum and content, to enhance CVS Health's prescription drug abuse prevention education program, Pharmacists Teach. The program, which has already reached more than 500,000 students and parents across the country, will aim to reach an additional 1.4 million people over three years following this investment.

Finally, CVS Pharmacy patients can now access the opioid overdose-reversal drug naloxone without an individual prescription at every CVS Pharmacy location nationwide, including all 50 states, Washington, D.C., and Puerto Rico. CVS Health has also worked with Google to help people locate naloxone at CVS Pharmacy and other locations in their local community using Google's locator tool.

To learn more about CVS Health's efforts to combat prescription drug misuse, visit our website.

About CVS Pharmacy

CVS Health is the nation's premier health innovation company helping people on their path to better health. Whether in one of its pharmacies or through its health services and plans, CVS Health is pioneering a bold new approach to total health by making quality care more affordable, accessible, simple and seamless. CVS Health is community-based and locally focused, engaging consumers with the care they need when and where they need it. The Company has approximately 9,900 retail locations, approximately 1,100 walk-in medical clinics, a leading pharmacy benefits manager with approximately 102 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year and expanding specialty pharmacy services. CVS Health also serves an estimated 38 million people through traditional, voluntary and consumer-directed health insurance products and related services, including rapidly expanding Medicare Advantage offerings and a leading standalone Medicare Part D prescription drug plan. The Company believes its innovative health care model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at https://www.cvshealth.com.

Media Contact

Joe Goode
401-770-9820
Joseph.Goode@CVSHealth.com

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