CVS Health Debuts HealthHUB Locations to Serve Greater Tampa Community

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Nine HealthHUB locations in CVS Pharmacy stores will help make chronic disease management and overall health and wellness more simple, convenient and affordable

Innovative new store model delivers a differentiated consumer health experience

TAMPA, Fla. Individuals and families in Greater Tampa can now experience health care that is simple, convenient and affordable with the debut of HealthHUB, CVS Health's new store design in nine CVS Pharmacy locations across the community. During a ribbon-cutting event at the company's HealthHUB location at 704 West Martin Luther King Jr. Boulevard in Seffner, FL., the community celebrated the new, innovative store format that features a broader range of health care services to help patients better manage chronic conditions; more products and services focused on overall health and wellness; and trusted advice and personalized care, all with the ease of walking into a local CVS Pharmacy.

"Helping people get well and stay well is at the heart of everything we do, and that is the focus of our new HealthHUB stores here in Houston," said Brian Bosnic, Division Vice President for CVS Pharmacy in Florida. "Customers tell us they want local access to convenient, personalized and integrated health care. Our HealthHUB locations do just that helping to elevate the store into a community-based health care destination where consumers can engage people they trust, who are accessible and knowledgeable, to help bring everything together in a better health experience at a lower cost."

CVS Health began piloting HealthHUBs last year to overwhelming customer satisfaction. The introduction of nine HealthHUB locations in Tampa is part of the company's strategy to scale the program nationally with plans to have up to 1,500 locations operating throughout the U.S. by the end of 2021.

"Access to good, quality healthcare is a fundamental right," said Tampa Mayor Jane Castor. "CVS Health's commitment to convenient, affordable health care at their HealthHUB locations will be welcomed with open arms and I can't wait for more to open around the city."

For many Americans, health care can be difficult to navigate. At a time when chronic disease continues to grow in prevalence and impact in the U.S., patients are also facing complexities and fragmentation when seeking the right care. Today, one in two Americans has at least one chronic illness, with data showing that close to $500 billion of the costs associated with chronic disease are avoidable.http://www.fightchronicdisease.org/sites/default/files/TL221_final.pdf What's more, nine out of 10 (91%) patients say they need more help with chronic disease management.https://cvshealth.com/sites/default/files/cvs-health-improving-chronic-disease-care-and-outcomes.pdf The HealthHUB store format was developed to help people manage chronic conditions more conveniently and affordably by improving the overall patient experience and featuring a wide array of health and wellness products, clinical services and expertise.

"We are delivering real change to the health care system," said Alan Lotvin, M.D., Chief Transformation Officer for CVS Health. "Through HealthHUBs, consumers are at the center of an unmatched retail health experience. The HealthHUB products and services are designed specifically with the consumer's health needs, challenges, and goals in mind, so that they can easily receive coordinated, personalized care in a familiar, neighborhood location."

Among the key features incorporated in a HealthHUB include:

Greater Selection of Health and Wellness Products

  • Shop hundreds of products such as health devices that sync to your mobile phone, aromatherapy, fitness essentials, durable medical equipment, sleep apnea products and more.

More Personalized Support at CVS Pharmacy

  • Education and counseling for patients with chronic conditions, helping to identify their next best action that enables better health outcomes and reduces medical costs.
  • Pharmacist-led diabetes education counseling and smart device coaching for select blood glucose monitors.
  • Smoking cessation plans for patients and caregivers to help patients quit smoking.

Expanded Services at MinuteClinic

  • Services for minor illnesses and injuries, as well as immunizations, wellness and health checks.
  • Screening, treatment and monitoring for chronic conditions such as high blood pressure and high cholesterol.
  • Annual diabetic exam, including retinopathy screening.
  • End-to-end sleep apnea solution, including sleep assessment by an independent third party provider.
  • Suite of services to help manage common health conditions for young adults.
  • Phlebotomy services in conjunction with a MinuteClinic visit.

Access to In-Store Community Programs

  • Wellness rooms for group events such as health screenings, nutritional and lifestyle coaching, and benefits education.
  • Learning table for customers to explore health and wellness apps and shop our expanded assortment of products on CVS.com.

HealthHUB locations will also feature an on-site Care Concierge team responsible for customer engagement, including educating customers about new service offerings, helping them navigate in-store services and events, and connecting them to a team of providers.

"Before I had to visit multiple locations to take care of my family's health care needs," said Vivian Semidey, who frequents the HealthHUB location in Seffner, FL to continue her recovery from back surgery, get trusted advice about managing her high blood pressure and pick-up medication for an elderly parent. "I was quite surprised that everything I need for me and my family to get healthy is right here in one convenient location."

CVS Health has 53 HealthHUB locations operational in five states, including Florida, Georgia, New Jersey, Pennsylvania and Texas. The company plans to bring its HealthHUB store format to 17 states in the first part of 2020 as part of its national expansion.

The HealthHUB locations in Tampa include:

  • 30387 U.S. Highway 19 N, Clearwater, FL 33761
  • 5010 S Florida Avenue, Lakeland, FL 33813
  • 2322 Land O Lakes Blvd., Lutz, FL 33549
  • 5905 U.S. Highway 301 S, Riverview, FL 33578
  • 8001 9th Street North, Saint Petersburg, FL 33702
  • 704 West Martin Luther King Jr. Blvd, Seffner, FL 33584
  • 5357 Ehrlich Road, Tampa, FL 33625
  • 1000 East Tarpon Avenue, Tarpon Springs, FL 34689
  • 1929 Bruce B. Downs Blvd., Wesley Chapel, FL 33543

Added Bosnic, "Our company has long focused on ways to bring effective tools, resources and solutions to our communities in order to improve health care for individuals and their families. With HealthHUB, we are taking that commitment to the next level."

Visit our website to learn more about products and services available through our HealthHUB locations. For downloadable photos and videos, visit our HealthHUB media resource center.

About CVS Health

CVS Health (NYSE: CVS) is the nation's premier health innovation company helping people on their path to better health. Whether in one of its pharmacies or through its health services and plans, CVS Health is pioneering a bold new approach to total health by making quality care more affordable, accessible, simple and seamless. CVS Health is community-based and locally focused, engaging consumers with the care they need when and where they need it. The Company has approximately 9,900 retail locations, approximately 1,100 walk-in medical clinics, a leading pharmacy benefits manager with approximately 102 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year and expanding specialty pharmacy services. CVS Health also serves an estimated 38 million people through traditional, voluntary and consumer-directed health insurance products and related services, including rapidly expanding Medicare Advantage offerings and a leading standalone Medicare Part D prescription drug plan. The Company believes its innovative health care model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at https://www.cvshealth.com.

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Joseph.Goode@CVSHealth.com

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Delivering Care in Our Communities

Every day, our CVS Pharmacy colleagues work face-to-face with patients, building trust as they deliver crucial care in communities across the nation. See how in these inspiring stories of helping our patients on their path to better health.

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CVS Health Debuts First HealthHUB Locations to Serve Greater Atlanta Community

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16 HealthHUB locations in CVS Pharmacy stores will help make chronic disease management and overall health and wellness more simple, convenient and affordable

Innovative new store model delivers a differentiated consumer health experience

ATLANTA Individuals and families in Greater Atlanta can now experience health care that is simple, convenient and affordable with the debut of HealthHUB, CVS Health's new store design in 16 CVS Pharmacy locations across the community. During a ribbon-cutting event at the company's HealthHUB location at 687 Johnson Ferry Rd. in Marietta, the community celebrated the new, innovative store format that features a broader range of health care services to help patients better manage chronic conditions; more products and services focused on overall health and wellness; and trusted advice and personalized care, all with the ease of walking into a local CVS Pharmacy.

"We are delivering real change to the health care system," said Alan Lotvin, M.D., Chief Transformation Officer for CVS Health. "Through HealthHUBs, consumers are at the center of an unmatched retail health experience. The HealthHUB products and services are designed specifically with the consumer's health needs, challenges, and goals in mind, so that they can easily receive coordinated, personalized care in a familiar, neighborhood location."

CVS Health began piloting HealthHUB locations last year in Houston, Texas to overwhelming customer satisfaction. The introduction of 16 HealthHUBs in Atlanta is part of the company's strategy to scale the program nationally with plans to have up to 1,500 locations operating throughout the U.S. by the end of 2021.

"Patients deserve the tools and support necessary to manage their chronic conditions and achieve the best possible health outcomes," said U.S. Senator David Perdue (R-GA), who commemorated the dedication of the new stores. "I applaud CVS Health for investing in the health of our state, and for providing an affordable solution for patients' everyday needs."

For many Americans, health care can be difficult to navigate. At a time when chronic disease continues to grow in prevalence and impact in the U.S., patients are also facing complexities and fragmentation when seeking the right care. Today, one in two Americans has at least one chronic illness, with data showing that close to $500 billion of the costs associated with chronic disease are avoidable.http://www.fightchronicdisease.org/sites/default/files/TL221_final.pdf What's more, nine out of 10 (91%) patients say they need more help with chronic disease management.https://cvshealth.com/sites/default/files/cvs-health-improving-chronic-disease-care-and-outcomes.pdf The HealthHUB store format was developed to help people manage chronic conditions more conveniently and affordably by improving the overall patient experience and featuring a wide array of health and wellness products, clinical services and expertise.

"Today's health care system has to evolve to provide patients with the coordinated care and tools they need to manage their chronic conditions and easily determine what is best for their health," said Georgia Department of Community Health Commissioner Frank Berry, who attended the dedication of the new stores. "I applaud CVS Health for creating a new front door to health care, and see a significant upside for the people of Atlanta with their access to HealthHUBs."

Among the key features incorporated in a HealthHUB include:

Greater Selection of Health and Wellness Products

  • Shop hundreds of products such as health devices that sync to your mobile phone, aromatherapy, fitness essentials, durable medical equipment, sleep apnea products and more.

More Personalized Support at CVS Pharmacy

  • Education and counseling for patients with chronic conditions, helping to identify their next best action that enables better health outcomes and reduces medical costs.
  • Pharmacist-led diabetes education counseling and smart device coaching for select blood glucose monitors.
  • Smoking cessation plans for patients and caregivers to help patients quit smoking.

Expanded Services at MinuteClinic

  • Services for minor illnesses and injuries, as well as immunizations, wellness and health checks.
  • Screening, treatment and monitoring for chronic conditions such as high blood pressure and high cholesterol.
  • Annual diabetic exam, including retinopathy screening.
  • End-to-end sleep apnea solution, including sleep assessment by an independent third party provider.
  • Suite of services to help manage common health conditions for young adults.
  • Phlebotomy services in conjunction with a MinuteClinic visit.

Access to In-Store Community Programs

  • Wellness rooms for group events such as health screenings, nutritional and lifestyle coaching, and benefits education.
  • Learning table for customers to explore health and wellness apps and shop our expanded assortment of products on CVS.com.

HealthHUB locations will also feature an on-site Care Concierge team responsible for customer engagement, including educating customers about new service offerings, helping them navigate in-store services and events, and connecting them to a team of providers.

"I love the new HealthHUB and my care concierge Shandia," said Anthony Green, a local pastor who frequents the HUB location in Marietta, GA to naturally manage his diabetes, access supplies for his CPAP equipment and partake in community wellness events. "What CVS Health is doing is very innovative, and the investment the company is making in creating a local destination for affordable, quality care has empowered me to improve the health of my mind, body and spirit."

CVS Health has 53 HealthHUB locations operational in five states, including Florida, Georgia, New Jersey, Pennsylvania and Texas. The company plans to bring its HealthHUB store format to 17 states in the first part of 2020 as part of its national expansion.

The HealthHUB locations in Greater Atlanta include:

  • 865 N. Highland Avenue Northeast, Atlanta, GA 30306
  • 800 East West Connector SW, Austell, GA 30106
  • 1950 Buford Highway, Buford, GA 30518
  • 6120 Hickory Flat Highway, Canton, GA 30115
  • 4192 Salem Road, Covington, GA 30016
  • 4895 Post Road, Cumming, GA 30040
  • 3027 Jim Moore Road, Dacula, GA 30019
  • 6031 Fairburn Road, Douglasville, GA 30134
  • 5710 Sugarloaf Parkway, Lawrenceville, GA 33043
  • 2720 Loganville Highway, Loganville, GA 30052
  • 3905 Due West NW Road, Marietta, GA 30064
  • 687 Johnson Ferry Road, Marietta, GA 33068
  • 2 N. Zack Hinton Parkway, McDonough, GA 30253
  • 2305 Highway 34 East, Newnan, GA 30265
  • 5370 Lauren Springs Parkway, Suwanee, GA 30024
  • 1600 Town Lake Parkway, Woodstock, GA 30189

Added Lotvin, "Our company has long focused on ways to bring effective tools, resources and solutions to our communities in order to improve health care for individuals and their families. With HealthHUB, we are taking that commitment to the next level."

Visit our website to learn more about products and services available through our HealthHUB locations. For downloadable photos and videos, visit our HealthHUB media resource center.

About CVS Health

CVS Health (NYSE:CVS) is the nation's premier health innovation company helping people on their path to better health. Whether in one of its pharmacies or through its health services and plans, CVS Health is pioneering a bold new approach to total health by making quality care more affordable, accessible, simple and seamless. CVS Health is community-based and locally focused, engaging consumers with the care they need when and where they need it. The Company has approximately 9,900 retail locations, approximately 1,100 walk-in medical clinics, a leading pharmacy benefits manager with approximately 102 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year and expanding specialty pharmacy services. CVS Health also serves an estimated 38 million people through traditional, voluntary and consumer-directed health insurance products and related services, including rapidly expanding Medicare Advantage offerings and a leading standalone Medicare Part D prescription drug plan. The Company believes its innovative health care model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at https://www.cvshealth.com.

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Joe Goode
401-770-9820
781-799-6048 (cell)
Joseph.Goode@CVSHealth.com

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CVS Health Debuts HealthHUB Locations to Serve Greater Houston Community

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15 HealthHUB locations in CVS Pharmacy stores will help make chronic disease management and overall health and wellness more simple, convenient and affordable

Innovative new store model delivers a differentiated consumer health experience

HOUSTON Individuals and families in Greater Houston can now experience health care that is simple, convenient and affordable with the debut of HealthHUB, CVS Health's new store design in 15 CVS Pharmacy locations across the community. During a ribbon-cutting event at the company's HealthHUB location at 5402 Westheimer Road in Houston, the community celebrated the new, innovative store format that features a broader range of health care services to help patients better manage chronic conditions; more products and services focused on overall health and wellness; and trusted advice and personalized care, all with the ease of walking into a local CVS Pharmacy.

"Helping people get well and stay well is at the heart of everything we do, and that is the focus of our new HealthHUB stores here in Houston," said Jeffrey Schmidt, Senior Vice President, CVS Pharmacy. "Customers tell us they want local access to convenient, personalized and integrated health care. Our HealthHUB locations do just that helping to elevate the store into a community-based health care destination where consumers can engage people they trust, who are accessible and knowledgeable, to help bring everything together in a better health experience at a lower cost."

CVS Health began piloting HealthHUB locations last year to overwhelming customer satisfaction. The introduction of 15 HealthHUBs in Houston is part of the company's strategy to scale the program nationally with plans to have up to 1,500 locations operating throughout the U.S. by the end of 2021.

"Patients deserve the coordinated care and tools necessary to manage their chronic conditions and easily determine what is best for their health," said State Representative Jim Murphy, who helped to dedicate the new stores. "I applaud CVS Health for creating a new front door to health care, and see a significant upside for the people of Houston seeking access to quality, affordable care under one roof."

For many Americans, health care can be difficult to navigate. At a time when chronic disease continues to grow in prevalence and impact in the U.S., patients are also facing complexities and fragmentation when seeking the right care. Today, one in two Americans has at least one chronic illness, with data showing that close to $500 billion of the costs associated with chronic disease are avoidable.http://www.fightchronicdisease.org/sites/default/files/TL221_final.pdf What's more, nine out of 10 (91%) patients say they need more help with chronic disease management.https://cvshealth.com/sites/default/files/cvs-health-improving-chronic-disease-care-and-outcomes.pdf The HealthHUB store format was developed to help people manage chronic conditions more conveniently and affordably by improving the overall patient experience and featuring a wide array of health and wellness products, clinical services and expertise.

"We are delivering real change to the health care system," said Alan Lotvin, M.D., Chief Transformation Officer for CVS Health. "Through HealthHUBs, consumers are at the center of an unmatched retail health experience. The HealthHUB products and services are designed specifically with the consumer's health needs, challenges, and goals in mind, so that they can easily receive coordinated, personalized care in a familiar, neighborhood location."

Among the key features incorporated in a HealthHUB include:

Greater Selection of Health and Wellness Products

  • Shop hundreds of products such as health devices that sync to your mobile phone, aromatherapy, fitness essentials, durable medical equipment, sleep apnea products and more.

More Personalized Support at CVS Pharmacy

  • Education and counseling for patients with chronic conditions, helping to identify their next best action that enables better health outcomes and reduces medical costs.
  • Pharmacist-led diabetes education counseling and smart device coaching for select blood glucose monitors.
  • Smoking cessation plans for patients and caregivers to help patients quit smoking.

Expanded Services at MinuteClinic

  • Services for minor illnesses and injuries, as well as immunizations, wellness and health checks.
  • Screening, treatment and monitoring for chronic conditions such as high blood pressure and high cholesterol.
  • Annual diabetic exam, including retinopathy screening.
  • End-to-end sleep apnea solution, including sleep assessment by an independent third party provider.
  • Suite of services to help manage common health conditions for young adults.
  • Phlebotomy services in conjunction with a MinuteClinic visit.

Access to In-Store Community Programs

  • Wellness rooms for group events such as health screenings, nutritional and lifestyle coaching, and benefits education.
  • Learning table for customers to explore health and wellness apps and shop our expanded assortment of products on CVS.com.

HealthHUB locations will also feature an on-site Care Concierge team responsible for customer engagement, including educating customers about new service offerings, helping them navigate in-store services and events, and connecting them to a team of providers.

"Most of the time, I would run into the CVS Pharmacy when I was sick or just needed a few convenience items," said Anthony Phillips, a disabled military veteran and Houston resident who frequents the HealthHUB location in Spring, TX. "I was quite surprised with all of the health and wellness products, clinical services and support, and community events inside the new store. HealthHUB is a convenient neighborhood destination that helps me get healthy and stay healthy."

CVS Health has 53 HealthHUB locations operational in five states, including Florida, Georgia, New Jersey, Pennsylvania and Texas. The company plans to bring its HealthHUB store format to 17 states in the first part of 2020 as part of its national expansion.

The HealthHUB locations in Greater Houston include:

  • 26265 Northwest Freeway, Cypress, TX 77433
  • 3505 Center St, Deer Park, TX 77536
  • 9101 Hwy. 6 N., Houston, TX 77095
  • 10510 Memorial Dr., Houston, TX 77079
  • 5402 Westheimer Rd, Houston, TX 77056
  • 8000 N. Sam Houston Pkwy. E, Humble, TX 77396
  • 602 W. Grand Pkwy. S, Katy, TX 77494
  • 5002 W. Main St, League City, TX 77573
  • 2900 Broadway St, Pearland, TX 77581
  • 23865 FM 1314, Porter, TX 77365
  • 2242 Repsdorph Rd, Seabrook, TX 77586
  • 3850 Farm to Market 2920, Spring, TX, 77388
  • 16515 Lexington Blvd, Sugar Land, TX 77479
  • 24028 Kuykendahl Road, Tomball Texas 77375
  • 3705 FM 1488, The Woodlands, TX 77384

Added Schmidt, "Our company has long focused on ways to bring effective tools, resources and solutions to our communities in order to improve health care for individuals and their families. With HealthHUB, we are taking that commitment to the next level."

Visit our website to learn more about products and services available through our HealthHUB locations. For downloadable photos and videos, visit our HealthHUB media resource center.

About CVS Health

CVS Health is the nation's premier health innovation company helping people on their path to better health. Whether in one of its pharmacies or through its health services and plans, CVS Health is pioneering a bold new approach to total health by making quality care more affordable, accessible, simple and seamless. CVS Health is community-based and locally focused, engaging consumers with the care they need when and where they need it. The Company has approximately 9,900 retail locations, approximately 1,100 walk-in medical clinics, a leading pharmacy benefits manager with approximately 102 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year and expanding specialty pharmacy services. CVS Health also serves an estimated 38 million people through traditional, voluntary and consumer-directed health insurance products and related services, including rapidly expanding Medicare Advantage offerings and a leading standalone Medicare Part D prescription drug plan. The Company believes its innovative health care model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at https://www.cvshealth.com.

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Joe Goode
401-770-9820
Joseph.Goode@CVSHealth.com

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CVS Health Completes Rollout of Time Delay Safes in All of Its Virginia Pharmacies

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New safes for controlled substances anticipated to help reduce robbery incidents

All 353 CVS Pharmacy locations in the state now using time-delay safe technology

WOONSOCKET, R.I. CVS Pharmacy, the retail division of CVS Health (NYSE: CVS), announced today that it has completed the rollout of time delay safes in all of its 353 CVS Pharmacy locations in Virginia, including pharmacies located in Target stores. The safes are anticipated to help prevent pharmacy robberies and the diversion of controlled substance narcotic medications by keeping them out of the hands of unauthorized individuals. In addition, the safes are anticipated to help CVS Pharmacy ensure the safety and well-being of its customers and employees.

CVS Pharmacy expects these time delay safes to help deter pharmacy robberies including those involving opioid medications such as oxycodone and hydrocodone by electronically delaying the time it takes for pharmacy employees to be able to open the safe. CVS Pharmacy first implemented time delay safes in Indianapolis, a city experiencing at the time a high volume of pharmacy robberies, in 2015. The company saw a 70 percent decline in pharmacy robberies among the Indianapolis stores where the time delay safes had been installed.

"Pharmacy robberies are a challenging issue for every pharmacy and we are committed to doing all we can to reduce the number of incidents in our Virginia stores," said Dick Dakessian, Division Leader for CVS Pharmacy. "We have seen that time delay safes, combined with other security policies and procedures in place at our stores, can greatly reduce these incidents and are pleased to roll out this enhanced security measure. These safes will help ensure that our pharmacies remain a safe environment for our patients and colleagues."

The time delay function cannot be overridden and is designed to serve as a deterrent to would-be pharmacy robbers whose goal is to enter and exit their robbery targets as quickly as possible. All CVS Pharmacy locations with time delay safes display visible signage warning that time delay safes are in use to prevent on-demand access to controlled substance narcotics.

CVS Health's time delay safe program is one of many company initiatives to help address and prevent prescription opioid misuse, diversion and abuse.

The company, for example, has expanded its Safe Medication Disposal Program in Virginia, completing the installation of 72 drug disposal kiosks in select CVS Pharmacy locations in communities across the state, adding to the 78 units previously donated to local law enforcement.

In 2020, the company will add 1,000 in-store safe medication disposal units to the more than 1,800 units currently in CVS Pharmacy locations nationwide. It will also donate up to 400 additional units to local police departments, in addition to the 1,000 units already donated to law enforcement. Together, the existing medication disposal units have collected more than 1.1 million pounds of unwanted or expired medications, including 66,600 pounds in Virginia.

Additionally, beginning next year, all CVS Pharmacy locations that do not offer a safe medication disposal kiosk will begin to offer DisposeRx packets at no cost to patients filling an opioid prescription for the first time. According to the manufacturer, when water and the DisposeRx powder are added to a pill bottle with unwanted prescription medications, the combination produces a biodegradable gel, allowing for safe disposal at home.

CVS Health's commitment to helping prevent and address prescription drug misuse also extends to community education and increasing access to the opioid overdose-reversal drug naloxone.

The company is collaborating with Discovery Education, tapping into their expertise in digital curriculum and content, to enhance CVS Health's prescription drug abuse prevention education program, Pharmacists Teach. The program, which has already reached more than 500,000 students and parents across the country, will aim to reach an additional 1.4 million people over three years following this investment.

Finally, CVS Pharmacy patients can now access the opioid overdose-reversal drug naloxone without an individual prescription at every CVS Pharmacy location nationwide, including all 50 states, Washington, D.C., and Puerto Rico. CVS Health has also worked with Google to help people locate naloxone at CVS Pharmacy and other locations in their local community using Google's locator tool.

To learn more about CVS Health's efforts to combat prescription drug misuse, visit our website.

About CVS Pharmacy

CVS Health is the nation's premier health innovation company helping people on their path to better health. Whether in one of its pharmacies or through its health services and plans, CVS Health is pioneering a bold new approach to total health by making quality care more affordable, accessible, simple and seamless. CVS Health is community-based and locally focused, engaging consumers with the care they need when and where they need it. The Company has approximately 9,900 retail locations, approximately 1,100 walk-in medical clinics, a leading pharmacy benefits manager with approximately 102 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year and expanding specialty pharmacy services. CVS Health also serves an estimated 38 million people through traditional, voluntary and consumer-directed health insurance products and related services, including rapidly expanding Medicare Advantage offerings and a leading standalone Medicare Part D prescription drug plan. The Company believes its innovative health care model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at https://www.cvshealth.com.

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Joseph.Goode@CVSHealth.com

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CVS Health Announces $750K in New Funding for California Harm Reduction Coalition

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Three-year partnership will help support critical resources to address prescription opioid abuse across the state

OAKLAND, Calif. As part of its commitment to building healthier communities, CVS Health (NYSE: CVS) today announced it will be providing $750,000 over the next three years to the national Harm Reduction Coalition to improve the health and wellness of California residents impacted by prescription opioid misuse and abuse.

Harm Reduction Coalition, or HRC, is a national capacity-building and advocacy organization that promotes the health and dignity of individuals and communities affected by drug abuse and drug-related policies and provides a critical voice for those in the most vulnerable communities. The new funding from CVS Health will help support HRC as they tackle critical health issues faced by the California community related to prescription opioid misuse and abuse.

"We can help improve the health outcomes of our communities by strengthening our local support and empowering local organizations that are developing innovative solutions," said Kristen Miranda, California Market President for Aetna, a CVS Health company. "We know that so many communities across the country including in California have been impacted by widespread prescription opioid misuse and abuse. Our work with the HRC will support their efforts to address several elements of this significant public health issue in California and help local residents on their path to better health."

The funding will support HRC's Community Engagement Network to Expand Resources (CENTER) Initiative a three-year, state-wide effort designed to expand, develop and deepen harm reduction services throughout California. CENTER will be focused on convening diverse stakeholders to address drug-related stigmas, supporting syringe services programs with training and technical assistance, hosting state and national conferences and developing culturally relevant resources as a means to be better equipped to respond to the needs of people who misuse and abuse prescription drugs, their families, and impacted communities in California.

The CVS Health grant will be highlighted at a Harm Reduction Coalition training event and discussion taking place December 11 and 12 at the University of California, Fresno Center. The event is open to community members and service providers in the Central Valley that are focused on evidence-based strategies to address issues related to prescription opioid misuse and abuse.

"We have over 25 years of experience preventing overdose and drug-related harms through resources and education that are rooted in evidence and compassion," said Dr. Taeko Frost, Senior Director of Innovation and Strategy for Harm Reduction Coalition. "We know that harm reduction programs have been operating on shoestring budgets for years, only reaching the people most at risk of overdose. The CENTER Initiative will allow us to strengthen those programs through training and capacity-building, to build partnerships with other local programs, including health care providers and drug treatment access points, and to create a comprehensive statewide network for providers who can meaningfully engage with at-risk community members."

Building Healthier Communities by Addressing Prescription Opioid Misuse and Abuse

The grant is part of CVS Health's Building Healthier Communities initiative, which is a commitment to making community health and wellness central to the newly combined company's charge for a better world. Through Building Healthier Communities, CVS Health and its charitable foundations will support a range of initiatives and non-profit organizations across three categories: improving local access to affordable quality care; impacting public health challenges; and partnering with local communities.

One of the primary public health issues the company is addressing is the impact of the misuse and abuse of prescription opioids in communities around the country. CVS Health and Aetna's expansive reach, expertise and access to local communities position us to help fight prescription opioid abuse for the people we serve. Our comprehensive strategy focused on prevention, intervention and support, builds on years of innovative programs and allows us to identify new opportunities for impact. The company has made an enterprise-wide commitment to help address the inappropriate use of prescription opioids by designing programs that increase access to safe medication disposal, encourage appropriate utilization, educate patients at the pharmacy and teens and parents in communities, expand access to life-saving antidotes, work with providers to ensure they are following evidence-based opioid prescribing guidelines, and support local recovery programs.

This grant is part of CVS Health's commitment to investing in California's health care delivery system, reflected in the November 2018 agreement between CVS Health and California's Department of Managed Health Care (DMHC).

About Harm Reduction Coalition

Harm Reduction Coalition is a national advocacy and capacity-building organization that promotes the health and dignity of individuals and communities impacted by drug use. Our efforts advance harm reduction policies, practices and programs that address the adverse effects of drug use including overdose, HIV, hepatitis C, addiction, and incarceration. Recognizing that social inequality and injustice magnify drug-related harm and limit the voice of our most vulnerable communities, we work to uphold every individual's right to health and well-being and their competence to participate in the public policy dialogue.

About CVS Health

CVS Health is the nation's premier health innovation company helping people on their path to better health. Whether in one of its pharmacies or through its health services and plans, CVS Health is pioneering a bold new approach to total health by making quality care more affordable, accessible, simple and seamless. CVS Health is community-based and locally focused, engaging consumers with the care they need when and where they need it. The company has approximately 9,900 retail locations, approximately 1,100 walk-in medical clinics, a leading pharmacy benefits manager with more than 102 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year and expanding specialty pharmacy services. CVS Health also serves an estimated 38 million people through traditional, voluntary and consumer-directed health insurance products and related services, including rapidly expanding Medicare Advantage offerings and a leading standalone Medicare Part D prescription drug plan. The company believes its innovative health care model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at https://www.cvshealth.com.

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Ethan Slavin
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SlavinE@aetna.com

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CVS Health Completes Rollout of Time Delay Safes in All of Its West Virginia Pharmacies

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New safes for controlled substances anticipated to help reduce robbery incidents

All 58 CVS Pharmacy locations in the state now using time-delay safe technology

WOONSOCKET, R.I. CVS Pharmacy, the retail division of CVS Health (NYSE: CVS), announced today that it has completed the rollout of time delay safes in all of its 58 CVS Pharmacy locations in West Virginia, including pharmacies located in Target stores. The safes are anticipated to help prevent pharmacy robberies and the diversion of controlled substance narcotic medications by keeping them out of the hands of unauthorized individuals. In addition, the safes are anticipated to help CVS Pharmacy ensure the safety and well-being of its customers and employees.

CVS Pharmacy expects these time delay safes to help deter pharmacy robberies including those involving opioid medications such as oxycodone and hydrocodone by electronically delaying the time it takes for pharmacy employees to be able to open the safe. CVS Pharmacy first implemented time delay safes in Indianapolis, a city experiencing at the time a high volume of pharmacy robberies, in 2015. The company saw a 70 percent decline in pharmacy robberies among the Indianapolis stores where the time delay safes had been installed.

"Pharmacy robberies are a challenging issue for every pharmacy and we are committed to doing all we can to reduce the number of incidents in our West Virginia stores," said Dick Dakessian, Division Leader for CVS Pharmacy. "We have seen that time delay safes, combined with other security policies and procedures in place at our stores, can greatly reduce these incidents and are pleased to roll out this enhanced security measure. These safes will help ensure that our pharmacies remain a safe environment for our patients and colleagues."

The time delay function cannot be overridden and is designed to serve as a deterrent to would-be pharmacy robbers whose goal is to enter and exit their robbery targets as quickly as possible. All CVS Pharmacy locations with time delay safes display visible signage warning that time delay safes are in use to prevent on-demand access to controlled substance narcotics.

CVS Health's time delay safe program is one of many company initiatives to help address and prevent prescription opioid misuse, diversion and abuse.

The company, for example, has expanded its Safe Medication Disposal Program in West Virginia, completing the installation of 27 drug disposal kiosks in select CVS Pharmacy locations in communities across the state, adding to the five units previously donated to local law enforcement.

In 2020, the company will add 1,000 in-store safe medication disposal units to the more than 1,800 units currently in CVS Pharmacy locations nationwide. It will also donate up to 400 additional units to local police departments, in addition to the 1000 units already donated to law enforcement. Together, the existing medication disposal units have collected more than 1.1 million pounds of unwanted or expired medications, including 7,600 pounds in West Virginia.

Additionally, beginning next year, all CVS Pharmacy locations that do not offer a safe medication disposal kiosk will begin to offer DisposeRx packets at no cost to patients filling an opioid prescription for the first time. According to the manufacturer, when water and the DisposeRx powder are added to a pill bottle with unwanted prescription medications, the combination produces a biodegradable gel, allowing for safe disposal at home.

CVS Health's commitment to helping prevent and address prescription drug misuse also extends to community education and increasing access to the opioid overdose-reversal drug naloxone.

The company is collaborating with Discovery Education, tapping into their expertise in digital curriculum and content, to enhance CVS Health's prescription drug abuse prevention education program, Pharmacists Teach. The program, which has already reached more than 500,000 students and parents across the country, will aim to reach an additional 1.4 million people over three years following this investment.

Finally, CVS Pharmacy patients can now access the opioid overdose-reversal drug naloxone without an individual prescription at every CVS Pharmacy location nationwide, including all 50 states, Washington, D.C., and Puerto Rico. CVS Health has also worked with Google to help people locate naloxone at CVS Pharmacy and other locations in their local community using Google's locator tool.

To learn more about CVS Health's efforts to combat prescription drug misuse, visit our website.

About CVS Health

CVS Health is the nation's premier health innovation company helping people on their path to better health. Whether in one of its pharmacies or through its health services and plans, CVS Health is pioneering a bold new approach to total health by making quality care more affordable, accessible, simple and seamless. CVS Health is community-based and locally focused, engaging consumers with the care they need when and where they need it. The Company has approximately 9,900 retail locations, approximately 1,100 walk-in medical clinics, a leading pharmacy benefits manager with approximately 102 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year and expanding specialty pharmacy services. CVS Health also serves an estimated 38 million people through traditional, voluntary and consumer-directed health insurance products and related services, including rapidly expanding Medicare Advantage offerings and a leading standalone Medicare Part D prescription drug plan. The Company believes its innovative health care model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at https://www.cvshealth.com.

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Joe Goode
401-770-9820
Joseph.Goode@CVSHealth.com

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Supporting the Fight Against HIV/AIDS

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This World AIDS Day, CVS Health is recognizing the progress made in the fight against HIV/AIDS and is teaming up with the U.S. Department of Health and Human Services (HHS) to help further reduce the spread of the HIV virus.

Reducing transmission of HIV

Currently, there are an estimated 1.1 million people in the U.S. living with HIV, and approximately 38,000 people diagnosed annually. Scientific advances over the past few decades have changed the paradigm for the prevention and treatment of the disease. For example, an HIV diagnosis is no longer a death sentence and can now be effectively managed through maintenance medications. In addition, more recent medical breakthroughs have brought to market pre-exposure prophylaxis (PrEP) medications that can prevent at-risk populations, including those who could contract the virus through sexual contact or drug use, from ever getting HIV.

HHS estimates that more than one million people in the U.S. could benefit from taking PrEP medication, however only 100,000 actually have a prescription. That is why CVS Health is teaming up with HHS to help make PrEP medication more accessible and affordable through a new HHS program called Ready, Set, PrEP, which is a key component of the Ending the HIV Epidemic In America initiative, which aims to reduce the number of new HIV infections in the U.S. by 90 percent over the next 10 years.

How it works

The HHS Ready, Set, PrEP program provides at-risk and HIV-negative individuals who do not have prescription drug coverage access to PrEP medication at no cost.  In addition, the program is providing education and awareness materials to help individuals gain more information about PrEP and learn how to access the Ready, Set, PrEP program. Once approved, and with a valid PrEP prescription from a health care provider, individuals can fill the medication at a participating pharmacy, including CVS Pharmacy and CVS Pharmacy Specialty Services locations or by mail. CVS Health has donated prescription dispensing services to HHS as part of Ready, Set, PrEP program. Those interested can learn more about Ready, Set, PrEP and apply online at GetYourPrep.com or calling toll-free 855-447-8410.

CVS Health has donated prescription dispensing services to HHS as part of Ready, Set, PrEP program. Those interested can learn more about Ready, Set, PrEP and apply online at GetYourPrep.com.
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Our enterprise commitment

This is one more way that CVS Health is working to prevent the spread of HIV and help those living with HIV better manage the virus and prevent disease progression.

This includes an ongoing partnership with the Centers for Disease Control and Prevention (CDC) to help Act Against AIDS, which brings mobile HIV screening and testing services to CVS Pharmacy locations throughout the country.

In addition, through the CVS Specialty HIV Care Management program, patients can receive whole-patient management and support from nurses specially trained in HIV care.Nurse support is available to CVS Caremark members whose plans including Accordant Care Management (including CareTeam Choice or CareTeam Advanced) Comprehensive, continuous care can help promote medication adherence, improve outcomes, and reduce overall health costs. Further, at several CVS Pharmacy Specialty Services locations in New York City, HIV patients can receive proactive outreach to improve adherence to and management of HIV medications. This includes face-to-face counseling and/or telephonic outreach for all new-to-therapy patients; refill reminders; and additional co-morbidity and financial support and assistance, as appropriate.

Across CVS Health, we help support the HIV/AIDS community every day. Through high-touch support, screening and care management services, we help those who are at at-risk for or living with HIV/AIDS on their path to better health.

For more information about CVS Health’s efforts to improve care across the nation, visit our News & Insights page and the CVS Health Impact Dashboard. To stay informed about the latest updates and innovations from CVS Health, register for content alerts and our Leaders in Care newsletter.

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How a Trusted Partnership Helped One Type 2 Patient Live Healthier

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A photo of a scale on wooden floor.

When Regina Wu first met Kenneth, she asked him about his diet and exercise — as CVS Health pharmacists routinely do with their patients. Kenneth, a 77-year-old man with diabetes and a sweet tooth who once weighed 286 pounds, said he often drank a liter of soda per day.

Regina immediately sensed a red flag.

“I know that soda is something people can become addicted to in a way,” she says. “It’s caffeinated, high in sugar, and people start to crave a soda fix. And soda is a big problem for blood sugar control.”

Research shows drinking sugary beverages like soda every day could increase a person’s risk of developing type 2 diabetes by 26 percent. For those already diagnosed with type 2 diabetes, soda consumption can hamper their efforts to keep their blood sugar at an acceptable level.

That certainly was the case with Kenneth. He took his medications diligently, but his A1C reading was 10.1 percent. A normal A1C is less than 5.7 percent, and the goal for type 2 diabetes patients is to keep their A1C levels below 7 percent. Kenneth was struggling enough with his blood sugar that his doctor increased his insulin dosages.

Losing weight and changing eating habits can be challenging if the problem seems large and insurmountable. Regina saw an opportunity to focus on a small, manageable change: reduce Kenneth’s soda intake.

It’s these kinds of interactions that CVS Health had in mind when we created our Medication Therapy Management program. The program is designed to allow CVS pharmacists to engage one-on-one with patients, identifying any barriers in their treatment, recommending lifestyle changes, and creating an ongoing dialogue to ensure that patients are taking their medication and getting the follow-up care they need.

Regina and her colleagues frequently work with type 2 diabetes patients: Approximately 1 in 10 Americans — or about 30 million people — have type 2 diabetes, according to the Centers for Disease Control and Prevention. While the disease typically surfaces in people over age 45, young adults, teens and children are increasingly being diagnosed.

Regina spoke every few months with Kenneth, urging him to drink even just one less can of soda. Then, in 2018, Kenneth was hospitalized with an infection, and he was hospitalized a second time about a year later. After Kenneth came home from the hospital, he cut back to two Diet Cokes a day. By May 2019, his A1C reading was 8.6 percent, much closer to his target level, and he now weighs 240 pounds. He’s on a 50-gram-carbohydrates per day diet, walks more often, his blood pressure levels have improved and his medication dosages have been reduced. He has kicked the soda habit completely, and has become an advocate among his family members to minimize soda drinking.

“I see the pharmacist as part of the care engagement team,” Regina says. “It really takes a village and the pharmacist is someone patients can talk to in between doctor visits or after hospital discharge. They get to know me, I get to know them, and it becomes a friendship, and with that trust, we talk about how to make small changes that can add up.”

To learn more about our enterprise-wide approach to diabetes management and care, visit our Managing Diabetes with CVS Health page.

To stay informed about the latest updates and innovations from CVS Health, register for content alerts and our Leaders in Care newsletter.

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Milken Institute Facilitates Meaningful Discussion on the Social Determinants of Health

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Research shows that your environment can be more important than your genetic code when it comes to improving your health. In fact, 60 percent of our life expectancy is determined by social and environmental factors.

To address this issue, Tom Moriarty, chief policy and external affairs officer, and general counsel at CVS Health, recently joined a panel discussion at the Milken Institute Future of Health Summit to discuss how players across the health system can implement solutions that address the personal and financial impact of the social determinants of health, including housing, food and transportation. Moriarty was joined by representatives from the American Public Health Association, BUILD Health Challenge, DC Green and Socially Determined who shared best practices and innovations to tackle the social determinants of health locally.

Health experts hold a panel discussion at the Milken Institute.
CVS Health Chief Policy and External Affairs Officer Tom Moriarty (center right) talks about the ways we’re addressing the factors that impact overall health at the Milken Institute Future of Health Summit.

Below are three key takeaways from the panel discussion.

  • A New Center of Care to Support Patient Needs: Most of our health and well-being happens outside of the doctor’s office – where we live, learn and work. The panel emphasized the importance of understanding the needs of each patient and why local innovations can help address the factors that impact overall health. According to Moriarty, this is where CVS Health can make a difference. Currently, 71 percent of patients live within a five mile radius of a CVS Pharmacy and we utilize our community footprint to expand access to high-quality health services.

  • Improving Local Access to Care is Key: Consider, for example, that 40 percent of physician-ordered lab tests aren’t completed – oftentimes as a result of facilities not having extended hours and the patient lacking access to public transportation to the facilities. According to Moriarty, our MinuteClinic offering can help fill this gap in care. Our extended hours and broad community reach increase access to care. Data shows that up to 50 percent of patients who visit a MinuteClinic don’t have a primary care provider. Furthermore, patients visit on nights and weekends – when other sites of care are closed.

  • Public-Private Partnerships Deliver Value: Panelists agreed that housing and food insecurity have the greatest impact on community health and well-being and additional support is needed for vulnerable patients. To meet these needs, the panel highlighted the value and promise of collaboration across the government, nonprofit and private sectors. Moriarty shared the example of how CVS Health is helping to improve access to safe housing in Philadelphia, Pennsylvania. We recently contributed $4 million to the Inglis Methodist Gardens project to support the development of a four-story, 47-unit apartment building in West Philadelphia – serving a mixed population of long-term care recipients and people at risk for homelessness.

For more information about CVS Health’s efforts to improve care across the nation, visit our News & Insights page and the CVS Health Impact Dashboard. To stay informed about the latest updates and innovations from CVS Health, register for content alerts and our Leaders in Care newsletter.

Health experts hold a panel discussion at the Milken Institute.
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