MinuteClinic expands options to help patients access routine care during COVID-19 pandemic

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New MinuteClinic E-Clinic visit option enables patients to connect via video conferencing with a local provider

WOONSOCKET, R.I. — As the nation continues to navigate the COVID-19 pandemic, CVS Health (NYSE: CVS) today announced that MinuteClinic, the company's retail medical clinic, is now offering expanded telehealth options to help patients access safe, affordable and convenient non-emergency care.

In addition to traditional in-clinic patient visits, patients are now able to select a virtual E-Clinic visit with a local MinuteClinic provider for a wide variety of routine health care needs. This new telehealth option is available in Washington, D.C. and the 33 states where MinuteClinic currently operates, and is contracted with most health insurance plans.

“We are in the midst of an unprecedented time in our country’s history, and we recognize that patients now need different ways to access care for their acute and chronic health care needs,” said Sharon Vitti, President of MinuteClinic. “Our new E-Clinic visits offer patients access to our qualified care providers for the care they need, in a format that enables them to follow important shelter-in-place and social distancing guidelines.”

MinuteClinic providers are available to evaluate, diagnose and treat common injuries, illnesses and skin conditions, and help manage chronic conditions, either in person or using E-Clinic. The new E-Clinic visit capability offers patients the opportunity to connect virtually with a local MinuteClinic provider via video conferencing on their personal mobile device or computer, between 9 AM and 5 PM local time. To connect with a MinuteClinic provider, patients can visit MinuteClinic.com and request an E-Clinic visit.

MinuteClinic providers continue to see patients in-clinic by appointment and are taking temporary, appropriate actions to help support efforts to reduce the spread of COVID-19 in our communities. For instance, MinuteClinic is no longer accepting walk-in patients and all patients will be pre-screened outside of the clinic to determine if it is the right site of care for their symptoms. To make an in-clinic appointment, patients can visit MinuteClinic.com or use the CVS Pharmacy app.

About CVS Health

CVS Health employees are united around a common goal of becoming the most consumer-centric health company in the world. We're evolving based on changing consumer needs and meeting people where they are, whether that's in the community at one of our nearly 10,000 local touchpoints, in the home, or in the palm of their hand. Our newest offerings – from HealthHUB® locations that are redefining what a pharmacy can be, to innovative programs that help manage chronic conditions – are designed to create a higher-quality, simpler and more affordable experience. Learn more about how we're transforming health at http://www.cvshealth.com.

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CVS Health to Offer No-Cost Heart Health Screenings in Support of Women's Heart Health

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Screenings available on select Thursdays in February at MinuteClinic locations nationwide

Customers can also support life-saving cardiovascular research and education with a donation at CVS Pharmacy or online

WOONSOCKET, R.I. As part of its continued support of the American Heart Association's (AHA) Go Red for Women movement during American Heart Month, CVS Health (NYSE: CVS) today announced it will be offering no-cost "Know Your Numbers" heart health screenings at MinuteClinic, the company's retail medical clinic, on select Thursdays in February. MinuteClinic locations can be found inside select CVS Pharmacy and Target stores in 33 states and the District of Columbia.

"Nearly half of adults in the U.S. have high blood pressure, which puts people at increased risk for major health problems including heart attack and stroke," said Lisa Bisaccia, Chief Human Resources Officer, CVS Health, and national volunteer chair for Go Red for Women. "Partnering with world-class organizations like the American Heart Association builds on our enterprise-wide efforts to prevent and manage chronic conditions like heart disease."

Additionally, CVS Pharmacy customers will once again have an opportunity to give the gift of heart health by making a $1, $3 or more donation to the AHA at the register at their local CVS Pharmacy stores through February 22. The funds raised will be used for life-saving cardiovascular research and education.

"I am thrilled to partner with CVS Health and the American Heart Association's Go Red For Women movement this February!" said EMMY Award-Winner and New York Times best-selling author Susan Lucci, who is a national ambassador for the AHA's Go Red for Women movement and is now teaming up with CVS Health to raise awareness about women's heart health in February. "I was so lucky to have narrowly missed a heart attack in 2018 and learned that it's so important that women all over this country and world put themselves and their health at the top of their to-do list. Awareness and education save lives!"

"We know that nearly 80 percent of cardiac events can be prevented, yet most women don't know their personal health numbers that are critical to determining one's risk," said Angela Patterson, DNP, FNP-BC, NEA-BC, FAANP, Chief Nurse Practitioner Officer, CVS MinuteClinic and Vice President, CVS Health. "MinuteClinic provides an easy and convenient way to get this important health data, during February and all year long."

Consumers can visit their local MinuteClinic on February 6, 13, and 20 and receive a no-cost heart health preventive screening, supported by TYLENOL, to learn the five key personal health numbers that can help them determine their risk for heart disease: total cholesterol, HDL (good) cholesterol, blood pressure, blood sugar and body mass index.

MinuteClinic is a high-quality, convenient and affordable destination for preventive care all year long. For chronic conditions such as diabetes, high cholesterol and high blood pressure, all of which can be risk factors for heart disease, MinuteClinic providers can screen, assess, treat and monitor these conditions, and educate patients about potential life style changes.

To receive a free screening, download the voucher, print a copy and bring it with you to scan at the MinuteClinic registration kiosk. Alternatively, you can use your mobile phone to show the voucher to the provider after you register at the kiosk. The voucher can be found at www.cvshealth.com/gored.

About CVS Health

CVS Health is the nation's premier health innovation company helping people on their path to better health. Whether in one of its pharmacies or through its health services and plans, CVS Health is pioneering a bold new approach to total health by making quality care more affordable, accessible, simple and seamless. CVS Health is community-based and locally focused, engaging consumers with the care they need when and where they need it. The Company has approximately 9,900 retail locations, approximately 1,100 walk-in medical clinics, a leading pharmacy benefits manager with more than 102 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year and expanding specialty pharmacy services. CVS Health also serves an estimated 38 million people through traditional, voluntary and consumer-directed health insurance products and related services, including rapidly expanding Medicare Advantage offerings and a leading standalone Medicare Part D prescription drug plan. The Company believes its innovative health care model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at https://www.cvshealth.com.

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Erin Britt
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Erin.Britt@CVSHealth.com

Mary Gattuso
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Mary.Gattuso@CVSHealth.com

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Keeping community at the center of care at MinuteClinic

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With approximately 1,100 locations nationwide, MinuteClinic nurse practitioners and physician assistants work every day to provide patients with convenient, personalized care that’s close to home.

One MinuteClinic provider who takes that work to heart is Aimee Kleppin, a family nurse practitioner who works out of a CVS Pharmacy in Queen Creek, Arizona.

Highly motivated and community-minded in her work, Kleppin was awarded a 2019 CVS Health Paragon Award, which recognizes the best-of-the-best among CVS Health colleagues who deliver direct care to patients and customers. Now in its 29th year, the Paragon Awards honor colleagues who embody the core values of CVS Health.

Born in Puerto Rico to parents who are both pharmacists, Kleppin knew from the time that she was in high school that she wanted to be a nurse practitioner. In her years of working for MinuteClinic, Kleppin has developed a following of patients who trust her clinical knowledge and appreciate her caring approach.

Watch above to learn about Kleppin’s dedication to her local community, including a program on hygiene that she developed the local schools, and why she’s continuously inspired to help others through her work.

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Re-Training Providers to Achieve Proper Blood Pressure Measurement

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A photo of a woman’s hand on a blood pressure cuff.

Getting your blood pressure checked is a familiar experience at the doctor’s office, but recent research suggests that it may not always be accurate.

According to the American Heart Association (AHA), nearly half of all U.S. adults have high blood pressure, which is a leading risk factor for heart attacks, strokes, and preventable death.  Accurate measurement of a patient’s blood pressure is vital to providing accurate diagnoses and quality care.https://www.ama-assn.org/system/files/2019-11/market-research-survey-bp-measurement.pdf

Given the importance of accurate blood pressure readings, clinical guidelines recommend that health care providers be periodically re-trained on proper BP measurement; however, recent market research conducted by the American Medical Association (AMA) and the AHA indicated this may not always be the case.

Based on this research, the AMA and AHA partnered with MinuteClinic, along with a leading health care organization and leading academic medical centers, to test a new e-learning module. The module, called Achieving Accuracy: BP Measurement, was designed to provide all front-line health care providers with access to consistent training on proper BP measurement and is now available for health care professionals through the AHA.

In the survey of more than two thousand health care providers, half of the physicians and physician assistants (PAs) who responded, and a third of nurse respondents, said they had not received BP measurement re-training since their initial training in school. However, there seems to be broad support among the survey respondents for BP refresher training, with three-quarters or more of the nurses, PAs, primary care providers and pharmacists surveyed noting that it should be required.

Some common BP measurement errors that can result in pushing a patient’s diagnosis from normal to elevated, include:

  • Taking a reading while a patient is sitting with their legs crossed, which can raise systolic pressure by 5 to 8 mm Hghttps://www.ncbi.nlm.nih.gov/pubmed/17496470

  • Using the wrong cuff size, which can raise systolic pressure by approximately 10 mm Hghttps://www.ncbi.nlm.nih.gov/pmc/articles/PMC2911816

“Being able to test this new BP measurement re-training module with our providers on the front lines reinforces our long-standing commitment to advancing heart health and providing high quality care for our patients,” said David Fairchild, M.D., Chief Medical Officer, MinuteClinic. “Our providers appreciated the opportunity to be involved in this effort and we look forward to integrating this training into our clinical standards moving forward.”

A photo of a woman’s hand on a blood pressure cuff.
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MinuteClinic Expands Video Visit Offering to Colorado, Illinois and New Jersey

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MinuteClinic Video Visits are available 24 hours a day, seven days a week through the CVS Pharmacy App and on-line

WOONSOCKET, R.I. — CVS Health (NYSE: CVS) today announced that MinuteClinic, the company’s retail medical clinic, has rolled out its video visit offering in the states of Colorado, Illinois and New Jersey. People in these states with minor illnesses, minor injuries and skin conditions can now seek care through MinuteClinic Video Visits, a telehealth offering. MinuteClinic Video Visits provide patients with access to care 24 hours a day, seven days a week from their mobile device or computer.

“We’re excited to now be able to offer MinuteClinic Video Visits in Colorado, Illinois and New Jersey as we continue to build our national practice for our virtual care offering,” said Sharon Vitti, President, MinuteClinic. “This new MinuteClinic service demonstrates our commitment to delivering high-quality care when and where our patients need it, at prices they can afford; providing people who live and work in these states with access to an innovative, on-demand health care option right from their cell phone or computer.” 

MinuteClinic Video Visits can be used to provide care for patients ages two years and older who are seeking treatment for a minor illness, minor injury, or a skin condition and are initiated through a computer or mobile device, including through the CVS Pharmacy app.  Patients who opt to seek care through a MinuteClinic Video Visit will experience the same high-quality, evidence-based care they receive at traditional MinuteClinic locations inside select CVS Pharmacy and Target stores.

When requesting a video visit, each patient will complete a health questionnaire and be matched to a board-certified health care provider licensed in their state.  Prior to the start of the video-enabled visit, the provider will review the completed questionnaire together with the patient’s medical history. During the MinuteClinic Video Visit, the provider will assess the patient’s condition and determine the appropriate course of treatment following evidence-based clinical care guidelines. For patients who require a prescription as part of their treatment plan, the provider will submit the prescription to the patient’s preferred pharmacy. If it is determined the patient should be seen in person for follow-up care or testing, the provider will recommend that the patient visit a health care provider in their community, such as their primary care provider or a nearby MinuteClinic location.

A MinuteClinic Video Visit costs $59, which is currently payable by credit, debit, FSA and HSA cards. Insurance coverage will be added to the experience in the coming months. The service, first introduced in August 2018, is now available in a total of 40 states - Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Hawaii, Idaho, Illinois, Indiana, Iowa, Kentucky, Louisiana, Maine, Maryland, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New Mexico, North Dakota, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia and Wyoming  -- and Washington D.C.  Since MinuteClinic Video Visits launched in August 2018, thousands of Video Visits have been conducted, with more than third of them taking place outside of traditional clinic hours.

Information about initiating a MinuteClinic Video Visit is part of the clinic locator on the MinuteClinic web site for states where the service is available. A patient can also initiate a MinuteClinic Video Visit directly from the CVS Pharmacy app.

MinuteClinic Video Visits are made possible through our collaborative work with Teladoc (NYSE: TDOC), the global leader in virtual care, and by leveraging Teladoc’s technology platform.

About CVS Health

CVS Health is the nation's premier health innovation company helping people on their path to better health. Whether in one of its pharmacies or through its health services and plans, CVS Health is pioneering a bold new approach to total health by making quality care more affordable, accessible, simple and seamless. CVS Health is community-based and locally focused, engaging consumers with the care they need when and where they need it. The Company has approximately 9,900 retail locations, approximately 1,100 walk-in medical clinics, a leading pharmacy benefits manager with approximately 102 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year and expanding specialty pharmacy services. CVS Health also serves an estimated 38 million people through traditional, voluntary and consumer-directed health insurance products and related services, including rapidly expanding Medicare Advantage offerings and a leading standalone Medicare Part D prescription drug plan. The Company believes its innovative health care model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at https://www.cvshealth.com.

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Christine Cramer
CVS Health
401-770-3317
Christine.Cramer@cvshealth.com

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Milken Institute Facilitates Meaningful Discussion on the Social Determinants of Health

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Research shows that your environment can be more important than your genetic code when it comes to improving your health. In fact, 60 percent of our life expectancy is determined by social and environmental factors.

To address this issue, Tom Moriarty, chief policy and external affairs officer, and general counsel at CVS Health, recently joined a panel discussion at the Milken Institute Future of Health Summit to discuss how players across the health system can implement solutions that address the personal and financial impact of the social determinants of health, including housing, food and transportation. Moriarty was joined by representatives from the American Public Health Association, BUILD Health Challenge, DC Green and Socially Determined who shared best practices and innovations to tackle the social determinants of health locally.

Health experts hold a panel discussion at the Milken Institute.
CVS Health Chief Policy and External Affairs Officer Tom Moriarty (center right) talks about the ways we’re addressing the factors that impact overall health at the Milken Institute Future of Health Summit.

Below are three key takeaways from the panel discussion.

  • A New Center of Care to Support Patient Needs: Most of our health and well-being happens outside of the doctor’s office – where we live, learn and work. The panel emphasized the importance of understanding the needs of each patient and why local innovations can help address the factors that impact overall health. According to Moriarty, this is where CVS Health can make a difference. Currently, 71 percent of patients live within a five mile radius of a CVS Pharmacy and we utilize our community footprint to expand access to high-quality health services.

  • Improving Local Access to Care is Key: Consider, for example, that 40 percent of physician-ordered lab tests aren’t completed – oftentimes as a result of facilities not having extended hours and the patient lacking access to public transportation to the facilities. According to Moriarty, our MinuteClinic offering can help fill this gap in care. Our extended hours and broad community reach increase access to care. Data shows that up to 50 percent of patients who visit a MinuteClinic don’t have a primary care provider. Furthermore, patients visit on nights and weekends – when other sites of care are closed.

  • Public-Private Partnerships Deliver Value: Panelists agreed that housing and food insecurity have the greatest impact on community health and well-being and additional support is needed for vulnerable patients. To meet these needs, the panel highlighted the value and promise of collaboration across the government, nonprofit and private sectors. Moriarty shared the example of how CVS Health is helping to improve access to safe housing in Philadelphia, Pennsylvania. We recently contributed $4 million to the Inglis Methodist Gardens project to support the development of a four-story, 47-unit apartment building in West Philadelphia – serving a mixed population of long-term care recipients and people at risk for homelessness.

For more information about CVS Health’s efforts to improve care across the nation, visit our News & Insights page and the CVS Health Impact Dashboard. To stay informed about the latest updates and innovations from CVS Health, register for content alerts and our Leaders in Care newsletter.

Health experts hold a panel discussion at the Milken Institute.
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MinuteClinic Launches Video Visit Offering in Oregon and Washington

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MinuteClinic Video Visits are available 24 hours a day, seven days a week through the CVS Pharmacy App and on-line

New service introduces Oregon and Washington residents to the high-quality care offered by MinuteClinic

WOONSOCKET, R.I. CVS Health (NYSE: CVS) today announced that MinuteClinic, the company’s retail medical clinic, has rolled out its video visit offering in the states of Oregon and Washington. People in these states with minor illnesses, minor injuries and skin conditions can now seek care through MinuteClinic Video Visits, a telehealth offering. MinuteClinic Video Visits provide patients with access to care 24 hours a day, seven days a week from their mobile device or computer.

“We’re excited to introduce the states of Oregon and Washington to MinuteClinic through our new MinuteClinic Video Visit offering, as we continue to build our national practice for this virtual care service,” said Sharon Vitti, President, MinuteClinic. “MinuteClinic Video Visits demonstrate our commitment to delivering high-quality care when and where our patients need it, at prices they can afford; providing people who live and work in these states with access to an innovative, on-demand health care option right from their cell phone or computer.”

MinuteClinic Video Visits can be used to provide care for patients ages two years and older who are seeking treatment for a minor illness, minor injury, or a skin condition and are initiated through a computer or mobile device, including through the CVS Pharmacy app. Patients who opt to seek care through a MinuteClinic Video Visit will experience the same high-quality, evidence-based care they receive at traditional MinuteClinic locations inside select CVS Pharmacy and Target stores.

When requesting a video visit, each patient will complete a health questionnaire and be matched to a board-certified health care provider licensed in their state. Prior to the start of the video-enabled visit, the provider will review the completed questionnaire together with the patient’s medical history. During the MinuteClinic Video Visit, the provider will assess the patient’s condition and determine the appropriate course of treatment following evidence-based clinical care guidelines. For patients who require a prescription as part of their treatment plan, the provider will submit the prescription to the patient’s preferred pharmacy. If it is determined the patient should be seen in person for follow-up care or testing, the provider will recommend that the patient visit a health care provider in their community, such as their primary care provider or a nearby MinuteClinic location.

A MinuteClinic Video Visit costs $59, which is currently payable by credit, debit, FSA and HSA cards. Insurance coverage will be added to the experience in the coming months. The service, first introduced in August 2018, is now available in a total of 32 states - Arizona, Arkansas, California, Connecticut, Delaware, Florida, Hawaii, Idaho, Indiana, Kentucky, Louisiana, Maine, Maryland, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington and Wyoming -- and Washington D.C. Since MinuteClinic Video Visits launched in August 2018, thousands of Video Visits have been conducted, with more than a third of them taking place outside of traditional clinic hours.

Information about initiating a MinuteClinic Video Visit is part of the clinic locator on the MinuteClinic web site for states where the service is available. A patient can also initiate a MinuteClinic Video Visit directly from the CVS Pharmacy app.

MinuteClinic Video Visits are made possible through our collaborative work with Teladoc, the global leader in virtual care, and by leveraging Teladoc’s technology platform.

About CVS Health

CVS Health is the nation's premier health innovation company helping people on their path to better health. Whether in one of its pharmacies or through its health services and plans, CVS Health is pioneering a bold new approach to total health by making quality care more affordable, accessible, simple and seamless. CVS Health is community-based and locally focused, engaging consumers with the care they need when and where they need it. The Company has approximately 9,900 retail locations, approximately 1,100 walk-in medical clinics, a leading pharmacy benefits manager with more than 102 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year and expanding specialty pharmacy services. CVS Health also serves an estimated 38 million people through traditional, voluntary and consumer-directed health insurance products and related services, including rapidly expanding Medicare Advantage offerings and a leading standalone Medicare Part D prescription drug plan. The Company believes its innovative health care model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at https://www.cvshealth.com.

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Christine Cramer
CVS Health
401-770-3317
Christine.Cramer@cvshealth.com

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MinuteClinic Expands Video Visit Offering to Michigan, Pennsylvania and South Carolina

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MinuteClinic Video Visits are available 24 hours a day, seven days a week through the CVS Pharmacy App and on-line

WOONSOCKET, R.I. — CVS Health (NYSE: CVS) today announced that MinuteClinic, the company’s retail medical clinic, has rolled out its video visit offering in the states of Michigan, Pennsylvania and South Carolina. People in these states with minor illnesses, minor injuries and skin conditions can now seek care through MinuteClinic Video Visits, a telehealth offering. MinuteClinic Video Visits provide patients with access to care 24 hours a day, seven days a week from their mobile device or computer.

“We’re excited to now be able to offer MinuteClinic Video Visits in Michigan, Pennsylvania and South Carolina as we continue to build our national practice for our virtual care offering,” said Sharon Vitti, President, MinuteClinic. “This new MinuteClinic service demonstrates our commitment to delivering high-quality care when and where our patients need it, at prices they can afford; providing people who live and work in these states with access to an innovative, on-demand health care option right from their cell phone or computer.”

MinuteClinic Video Visits can be used to provide care for patients ages two years and older who are seeking treatment for a minor illness, minor injury, or a skin condition and are initiated through a computer or mobile device, including through the CVS Pharmacy app.  Patients who opt to seek care through a MinuteClinic Video Visit will experience the same high-quality, evidence-based care they receive at traditional MinuteClinic locations inside select CVS Pharmacy and Target stores.

When requesting a video visit, each patient will complete a health questionnaire and be matched to a board-certified health care provider licensed in their state.  Prior to the start of the video-enabled visit, the provider will review the completed questionnaire together with the patient’s medical history. During the MinuteClinic Video Visit, the provider will assess the patient’s condition and determine the appropriate course of treatment following evidence-based clinical care guidelines. For patients who require a prescription as part of their treatment plan, the provider will submit the prescription to the patient’s preferred pharmacy. If it is determined the patient should be seen in person for follow-up care or testing, the provider will recommend that the patient visit a health care provider in their community, such as their primary care provider or a nearby MinuteClinic location.

A MinuteClinic Video Visit costs $59, which is currently payable by credit, debit, FSA and HSA cards. Insurance coverage will be added to the experience in the coming months. The service, first introduced in August 2018, is now available in a total of 32 states - Arizona, Arkansas, California, Connecticut, Delaware, Florida, Hawaii, Idaho, Indiana, Kentucky, Louisiana, Maine, Maryland, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington and Wyoming -- and Washington D.C.  Since MinuteClinic Video Visits launched in August 2018, thousands of Video Visits have been conducted, with more than third of them taking place outside of traditional clinic hours.

Information about initiating a MinuteClinic Video Visit is part of the clinic locator on the MinuteClinic web site for states where the service is available. A patient can also initiate a MinuteClinic Video Visit directly from the CVS Pharmacy app.

MinuteClinic Video Visits are made possible through our collaborative work with Teladoc (NYSE: TDOC), the global leader in virtual care, and by leveraging Teladoc’s technology platform.

About CVS Health

CVS Health is the nation's premier health innovation company helping people on their path to better health. Whether in one of its pharmacies or through its health services and plans, CVS Health is pioneering a bold new approach to total health by making quality care more affordable, accessible, simple and seamless. CVS Health is community-based and locally focused, engaging consumers with the care they need when and where they need it. The Company has approximately 9,900 retail locations, approximately 1,100 walk-in medical clinics, a leading pharmacy benefits manager with more than 102 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year and expanding specialty pharmacy services. CVS Health also serves an estimated 38 million people through traditional, voluntary and consumer-directed health insurance products and related services, including rapidly expanding Medicare Advantage offerings and a leading standalone Medicare Part D prescription drug plan. The Company believes its innovative health care model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at https://www.cvshealth.com.

Media Contacts

Christine Cramer
CVS Health
401-770-3317

Christine.Cramer@cvshealth.com

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POLITICO Partnership Elevates Discussion on Social Determinants of Health

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Tom Moriarty, chief policy and external affairs officer, and general counsel, recently spoke to 100 health care and policy influencers at a POLITICO Live event in Philadelphia, Pennsylvania, about the importance of local and personalized solutions in addressing the social determinants of health. The event was part of the Health Care Innovators series, sponsored by CVS Health, which showcases leading voices and practices in health care innovation.

Watch the full remarks here.

Understanding Community Health Care Needs

Most of our health and well-being happens outside of the doctor’s office where we live, learn and work. Furthermore, data show that 60 percent of our life expectancy is determined by factors such as housing, transportation, education and food.

Moriarty noted that these factors underscore why we must understand and analyze how local environments impact health—and the importance of data in the U.S. News & World Report Healthiest Community Rankings. In Philadelphia, nearly one in five residents smoke and more than one-fourth are grappling with obesity. According to Moriarty, our communities are ripe for health care innovation and we have an opportunity to improve health outcomes by creating meaningful touchpoints to care.

Expanding Access to Care Locally

Access remains a key challenge in helping patients manage their conditions. According to Moriarty, community health care access can be defined by two tracks: the availability of primary care and the ability to get to where care is offered.

To demonstrate how CVS Health can address these tracks, Moriarty shared an example of “Diane,” a single mother of two who recently received a diabetes diagnosis. There could be a number of obstacles in her way. First, it may be hard for her to take time off during business hours for appointments. Next, she may face difficulties in getting the testing and labs she needs for diabetes. Research shows 40 percent of physician-ordered lab tests aren’t completed—oftentimes as a result of facilities not having extended hours and the patient lacking access to public transportation to that facility.

According to Moriarty, this is where CVS Health is making a difference. Today, 71 percent of Americans live within five miles of a CVS Pharmacy location. And people come to their pharmacy frequently: whereas a patient with diabetes like “Diane” might only see her physician four to five times a year, she will likely see her pharmacist as many as 18-24 times in the same year.

Moriarty highlighted how we’re utilizing our community footprint to provide timely and targeted interactions with patients like “Diane.” For example:

  • Our MinuteClinic offering is complementary and collaborative to primary care—and helpful to the system overall. We offer treatment for 125 conditions from trusted providers. Furthermore, our extended hours and broad community reach can help address gaps in care.

  • To build on our MinuteClinic services and improve care coordination, we recently piloted HealthHUB—a new, first-of-its-kind concept offering new product categories, digital and on-demand health tools and trusted advice. This concept will be brought to the Philadelphia and Southern New Jersey market in the coming months.

Improving Health Care Affordability

Along with access to care, affordability is a top health care priority for patients. Moriarty emphasized how CVS Health is doing more to help ensure patients get the medications and care they need at the best possible cost.

For example, data show that 40 percent of patients do not pick up their prescriptions when out-of-pocket costs per prescription exceed $200. Moriarty noted that if patients are unable to afford their medications, they get sicker and their care becomes even more expensive. CVS Health has developed solutions to change that.

  • Through our real-time benefits program, we’re providing tools to doctors so they can see what a medicine is going to cost, and recommend lower cost, clinically appropriate options to the patient. More than 100,000 prescribers are using this program—leading to an average of $90 savings per prescription.

  • We’ve also pioneered digital tools, including the Rx Savings Finder, which help our retail pharmacists find patients savings when they do reach the pharmacy counter.

We look forward to continuing to address the social determinants of health in the communities we serve.

For more information about CVS Health’s efforts to improve care across the nation, visit our News & Insights page and the CVS Health Impact Dashboard. To stay informed about the latest updates and innovations from CVS Health, register for content alerts and our Leaders in Care newsletter.

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Providing Discounted Care to Special Olympics Athletes at MinuteClinic

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Athletes, perhaps more than anyone else, understand the importance of being on top of their physical health.

To make it easier for some of our country’s most impressive athletes to access lower cost, high-quality care, MinuteClinic is working with Special Olympics to provide sports physicals at a discounted rate.

From now through July 31, 2020, Special Olympics athletes will be able to present a voucher at any MinuteClinic location in CVS Pharmacy or Target and receive a sport physical at the discounted rate of $49, no appointment necessary.Local state organizations may have alternate arrangements.

This promotion provides all Special Olympics athletes with access to this necessary care regardless of their insurance status or whether they have a primary care provider.

Easy-to-Access, Lower-Cost Care

Athletes aren’t the only ones who benefit from the type of proactive care that MinuteClinic offers. With 1,100 locations in 33 states and Washington, D.C., patients have access to a wide range of services at MinuteClinic, including wellness screenings, vaccinations, and chronic condition monitoring.

And when a minor illness or injury does arise, MinuteClinic’s nurse practitioners and physician assistants can often provide care for those conditions as well, including earaches, sprains, skin conditions such as rashes or poison ivy, sore throats and infections of the respiratory system or urinary tract.

At CVS Health, we’re committed to ensuring that patients have access to the quality, affordable care that will keep them in their best health and at the top of their game.

For more information about CVS Health’s efforts to improve care across the nation, visit our News & Insights page and the CVS Health Impact Dashboard. To stay informed about the latest updates and innovations from CVS Health, register for content alerts and our Leaders in Care newsletter.

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