Heart At Work: Victor Hendrix

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“Every time we leave CVS, I realize that one of the employees has taken time to talk with me and help me. I use these as teaching moments for my teenage sons. I point out that they can have a positive impact on others through a few simple words,” explains Erika Page White, a TV actress and stay-at-home mom.

About six months ago she met Victor Hendrix, a cashier in Store #6394, located in Brentwood, Tennessee. She says, “I couldn’t find my $5 coupon. I went to the ExtraCare coupon center and couldn’t work it. Seeing that I was stressed, Victor helped me. His calmness made me calm.”
Erika describes, “Victor is super joyful and so kind in greeting everyone. He and his co-workers have become a part of our community and this makes me feel comfortable.”

Store manager Sean Bock says, “Victor is outgoing, bubbly and never seems to have a bad day. He brings a smile to everyone’s face.”

Victor was shocked when he learned that someone tweeted about him to CVS Health. “He deserves the recognition,” adds Sean. “So we gave him a little party at work with balloons and everything. Customers know him by name, and he knows all of them by name, too. When Victor is working, the shift is always more upbeat.”

TV actor Erika Page White, pictured with her son, Justin, husband, Bryan, and son, Jackson (left to right).
"CVS thank you for being a light in our community,” says TV actor Erika Page White, pictured with her son, Justin, husband, country artist, singer, songwriter, Bryan White and son, Jackson (left to right). Photography by Daniel C. White Photography

Victor joined what has become the CVS Pharmacy family about 36 years ago. He was a cashier with SuperX, which was purchased by RevCo and is now CVS Pharmacy. “I was surprised to learn about Erika’s tweet. What she said about me is just how I treat everyone. It did make me feel good that someone took the time to appreciate me, and that my manager and team gave me a party in the store.”

Erika asked about the source of Victor’s joy. He explained, “My joy and caring come from my heart, from God and my mother. She was a strong believer in God and always told me to trust in God. She also said to treat people the way they should be treated.”

“We are big CVS fans. We use it as our one-stop shopping. From snacks for my teenagers who play sports, to beauty products for me, and the drive-thru is super helpful. We also greatly appreciate the follow-up messages about our prescriptions. CVS thank you for being a light in our community,” Erika concludes.

Victor Hendrix, store cashier at CVS Pharmacy.
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Heart At Work: Janeika Knight

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Aetna HealthSpire sales manager Janeika Knight finds great fulfillment managing a team of 10 who assist Medicare beneficiaries. She’s also a National Guard medic on the frontline who supports the state of Tennessee by conducting crucial COVID-19 testing in underserved rural communities.

Thank you, Janeika, for bringing your heart to work as a respected and caring manager and for aiding your country at a time when it needs you most. #CVSHeartAtWork

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Job training for underserved communities in Cleveland

Job training for underserved communities in Cleveland
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People in underserved communities often have trouble getting the job skills they need to find stable employment. That’s why CVS Health launched the Workforce Innovation and Talent Center in Cleveland. The Center provides hands-on training and other resources – like transportation, childcare and housing – to help people find meaningful employment in the health care industry. By helping keep people financially healthy, CVS Health is also helping to build healthier communities across the country.


Workforce Innovation Center’s support takes single mom from homeless to hopeful

In this episode’s podcast, we meet Carrie Robinson, who is a 28-year-old single mom living outside of Cleveland, Ohio. She’s a pharmacy technician — but not too long ago, she and her five kids found themselves homeless. She shared her story about how CVS Health’s Workforce Innovation and Talent Center changed her life. The centers provide people in under served communities with the training, resources and support network they need to be successful. Like Carrie.

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Heart At Work™, #CVSHeartAtWork. Anthony Cocuzza, Store Manager, New York, NY.

Heart At Work

Celebrating our CVS Health® heroes

Every day, CVS Health heroes across the country bring their hearts to work to help people on their path to better health. They share a smile, an assuring voice, a helping hand. They are your neighborhood pharmacists, store managers, MinuteClinic® providers and so many more.

Read their stories, watch their videos, and celebrate our amazing heroes along with us.

The sounds of CVS Health hearts at work

Do you hear it? It’s part of our colleagues’ everyday routine, but it’s far from ordinary. Listen closely. It’s a sound we’ll never take for granted.

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Helen Volf

Recognizing our heroes

Do you know a CVS colleague who brings their heart to work to help people on their path to better health? We want to hear from you.

Nominate a colleague

Coronavirus is here, and we stand ready to help.

We encourage you to visit our COVID-19 resource center to learn more about what we are doing to help you manage your health during this time.

Learn more

About CVS Health

We are a health care innovation company with a simple and clear purpose: Helping people on their path to better health.

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Our company at a glance

9,900+

retail locations in 49 states, the District of Columbia and Puerto Rico

More facts about CVS Health
Anthony Cocuzza works in a New York, New York CVS Pharmacy store while wearing personal protective equipment (PPE).
A pictogram of several CVS Health leadership executives.

Our purpose

Every one of us at CVS Health shares a single, clear purpose: helping people on their path to better health.

Learn more about what drives our work

Diversity

We know that a diverse and inclusive workplace is essential to innovation and we're committed to developing and retaining a workforce that reflects the communities we serve.

Learn more about diversity at CVS Health
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Supplier diversity

We are working to create jobs and increase economic opportunities for the people and local businesses in the communities we serve. We source products from diverse, women-owned and small businesses.

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“Our ability to deliver innovative, high quality health and pharmacy services to our customers and communities is closely tied to our partnerships with diverse suppliers and diverse-owned pharmacies. Reflecting the diversity of our colleagues, customers and communities in our supplier base is the responsibility of every colleague at CVS Health with purchasing authority.”

Larry J. Merlo, President and CEO, CVS Health

Billion Dollar Roundtable

We have achieved $1 billion in spending annually with diverse suppliers, and have been named to the Billion Dollar Roundtable, an organization that promotes excellence in supply-chain diversity.

Learn more about this milestone

Our impact

In 2019, our engagement with small and diverse business led to over $5.6 billion in contributions to the U.S. economy and sustained 35,746 U.S. jobs.

Read about our supplier diversity Impact report Read our corporate social responsibility report

Awards and recognition

CVS Health has received a number of recognitions from the supplier diversity community.

Learn more

Our program

Our Supplier Diversity team partners with our business units to integrate supplier diversity into procurement activities, and with national organizations to identify and develop diverse businesses.

Doing business with us

We are always seeking new partners, and invite diverse-owned certified businesses to learn more about CVS Health, and to register your company profile online to be considered for future opportunities.

Learn more about our program
Supplier development

We understand that doing business with a large company like ours can be challenging, so we’ve developed resources to help you succeed, including an executive learning series for diverse suppliers.

Learn more about the CVS Health Success Model for Diverse Suppliers
Supplier outreach

We expand our supplier network by working closely with nationally recognized diversity organizations and communicating with diverse suppliers about building their businesses.

Connecting, engaging, and networking with diverse suppliers, advocacy organizations, and corporate partners is a key tenet of our supplier diversity program.

In 2020, we will be taking innovative approaches to maintain our engagement, utilizing virtual engagements to ensure the success of each of our programs.

Contact the Supplier diversity team for more information
Councils and affiliations

Becoming certified as a diverse supplier is one of the most important things your company can do to prepare to do business with CVS Health.

Learn more about organizations that can help you find the resources you need
Contact us

Supplier Diversity office

One CVS Drive
Mail Code 2250
Woonsocket, RI 02895

Email us

Diversity

CVS Health serves millions of people every day. For our company to thrive, it’s important to have a workforce that reflects not only our customers, but also the communities they live in.

Celebrating diversity

We work hard to develop a diverse workforce and provide a workplace that empowers all of our colleagues, regardless of their age, ethnicity and background.

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“CVS Health is a health care innovation company that is helping people on their path to better health. In order to achieve and sustain breakthrough innovation, we must seek out, listen to and leverage the voices of our diverse customers, clients, colleagues and communities. To me, diversity and innovation go hand in hand.”

Larry J. Merlo, President and CEO, CVS Health

Programs

Our strategic approach to managing diversity touches every aspect of our business.

Equal opportunity

It is our policy to recruit, hire, train, develop and promote the best people available, based solely upon job-related qualification.

Read our policy
Supplier diversity

CVS Health strives to provide outstanding service to our customers. Diverse suppliers play a critical role in helping us achieve that goal and ensuring our company’s continued success.

Find out how we are enhancing our program
Veterans

We understand the unique skills and experience qualified veterans, current military members and military spouses possess. That’s why CVS Health is hiring them for roles across all parts of our business.

Learn about our national programs and company initiatives
Workforce initiatives

CVS Health is committed to having a workforce that’s diverse. We work to ensure that youth, mature workers, veterans and other groups that reflect our communities have a place within our company.

Learn about our core workforce programs
Multicultural products and services

Our colleagues, customers, clients and patients come from countless backgrounds and cultures, and have distinct and varied needs.

Learn about our multicultural approach

Heroes2Careers military hiring program

CVS Health recognizes the value of military service and appreciates our nation’s veterans’ unparalleled skills and experience, and we are proud of our longstanding tradition of hiring qualified veterans and military spouses.

Our Heroes2Careers program is dedicated to hiring those who have served our country while executing on our commitment to build an inclusive, diverse workforce. The program provides a bridge to careers for military and the military-connected community by:

Conducting recruiting activities that help veterans and military spouses understand the opportunities available to them at CVS Health, and share how the skills they’ve gained while in uniform can translate to job functions and/or leadership positions.

  • Collaborating with the military community, community-based services and educational organizations to establish relationships and share best practices.

  • Educating teams across our organization about the benefits of recruiting and hiring veterans, as well as facilitating the military to civilian career transition.

  • Providing ongoing mentoring, performance management and assistance to help these individuals advance their careers within our organization.

  • Offering the VALOR support network, our colleague resource group that is focused on helping veterans.

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“As a new generation of service men and women come home, we owe them every opportunity to live the American Dream that they helped to defend.”

David Casey, Vice President, Workforce Strategies, CVS Health; U.S. Marine Corps Veteran

​​​​​​Recruiting at Fort Bragg

Heroes2Careers also represents our investment in the CVS Health Talent Connect Center (TCC) at Fort Bragg, North Carolina, an innovative employment and training facility dedicated to helping veterans, Guard and Reserve members and their families transition from military life to private sector civilian careers. The TCC is part of the Career Resource Center, which combines state-of-the-art technology with hands-on support to help veterans and their spouses throughout the human resources process, from writing a resume and conducting virtual interviews to speaking with leaders of various departments to learn about the many opportunities within the company.

Opportunities abound

Visit our Careers section for more information about the many career opportunities available to veterans and their spouses.

A female and male colleague collaborating in a common area at CVS Health’s headquarters.

myCVS Journey

CVS Health is a national leader in building partnerships that prepare youth for the world of work, school, and life success. At the core of this work is myCVS Journey Pathways to Health Care Careers, a nationally recognized program that introduces students of all ages to career opportunities in:

  • Pharmacy Services

  • Professional Management

  • Medical and Nursing

  • IT, Analytics, and Engineering

This STEM-enriched program is designed to engage young people (aged 5 to 24) in age-appropriate awareness, exploration, and preparation for health care careers. This school-to-career model begins in elementary grades and continues through high school with opportunities to learn about careers with CVS Health in pharmacy, professional management, nursing, and information technology. 


Building careers across the country

With more than 320 active youth partnerships across the country, we are able to provide:

  • On-the-job training and skills building

  • School-based career days

  • Work-based learning programs

  • Exploration of post-secondary educational opportunities

  • Interview training and resume assistance


Getting involved

School or community-based organization representatives
If you are a school or community-based organization representative interested in CVS Health’s myCVS Journey partnership opportunities for your students, please contact the Workforce Initiatives team to be connected with your local CVS Health representative.

Students
If you are interested in participating in the myCVS Journey program, please contact your school or community-based organization’s representative.

Download the myCVS Journey program brochure for more information.

Abilities In Abundance

Americans with disabilities make up nearly one-fifth of our total population, yet the unemployment rate among them is twice that of the U.S. overall rate. Unfortunately, the rates are even higher for women and minorities with disabilities.

To help these individuals find meaningful employment opportunities, we created the Abilities In Abundance program, which helps workers with disabilities access the security and prosperity that stable jobs can provide.

Skilled, productive workers with disabilities can be brought successfully into the workforce, and can make extraordinary contributions to our economy and our society. Abilities In Abundance works to break down the employment barriers people with disabilities face, such as limited access to skills training, and, too often, unfairly low expectations.

Leading with heart

The program, led by CVS Health’s Workforce Initiatives team, has spent the past two decades developing relationships with vocational rehabilitation agencies, non-profit organizations, and schools to provide job coaching, mentoring, training and follow-up support.

These collaborations have resulted in highly successful skills development programs, job training, and placement opportunities for individuals with intellectual and developmental disabilities, as well as those with a visual impairment.

Abilities In Abundance programs continue to be recognized across the country, demonstrating that hiring people from diverse groups is not only the right thing to do, it makes good business sense. 

Contact the Workforce Initiatives team to learn more about Abilities In Abundance.