CVS Health expands rapid COVID-19 drive-through testing sites into Massachusetts

Top of the article

Building on learnings from the company’s pilot COVID-19 testing site launched in Shrewsbury, Massachusetts in March, CVS Health today announced the launch of a new rapid testing site in Lowell, Massachusetts in conjunction with federal and state officials. The site will provide Massachusetts residents with on-the-spot COVID-19 testing and results at no cost using the new Abbott ID NOW™ COVID-19 test, and joins rapid testing sites in Georgia and Rhode Island launched earlier this week.

Similar to the rapid COVID-19 test sites in Georgia and Rhode Island, testing in Lowell will be overseen by licensed health care providers from MinuteClinic, the retail medical clinic of CVS Health. Rapid COVID-19 testing will take place in the parking lot of the Showcase Cinemas located at 32 Reiss Avenue, in Lowell; no testing will take place at CVS Pharmacy or MinuteClinic locations.

“Our initial experience in Massachusetts has enabled us to expand testing into other states while maximizing efficiency and safety,” said Troyen Brennan, MD, MPH, Chief Medical Officer and Executive Vice President, CVS Health. “We are now able to significantly improve upon our testing capabilities in the state, greatly expanding access to testing with rapid results for eligible individuals.”

“By working with a wide range of partners, we have dramatically increased Massachusetts’ COVID-19 testing capacity, and we are grateful to CVS for their partnership in launching this new rapid testing site,” said Governor Charlie Baker. “The continued expansion of testing, along with our new efforts around community tracing, will enable the Commonwealth to better track and slow the spread of this virus.”

CVS Health will be transitioning its efforts to support COVID-19 testing in Massachusetts to the Lowell location, which allows for up to 1,000 patients to be tested per day and receive results on-site so they can properly quarantine or seek treatment as appropriate. As a result, the company will be stopping COVID-19 testing at the original Shrewsbury, Massachusetts pilot testing site.

Rapid COVID-19 testing will be available to eligible individuals who meet criteria established by the Centers for Disease Control and Prevention, in addition to state residency and age guidelines. Patients will need to pre-register in advance online at CVS.com in order to schedule a same-day time slot for testing.

Hide Media Contacts (Sidebar)
No
Press Release
Hide Share
Off
"Likes" Count
3
Display Hero
Off

CVS Health announces actions to support health care providers and patients during the COVID-19 pandemic

Top of the article

CVS Health today announced several steps to support Aetna-contracted health providers and their patients in response to the COVID-19 pandemic.

“We’re committed to helping providers, plan sponsors and our members navigate through this unprecedented time,” said Karen S. Lynch, President, Aetna Business Unit and Executive Vice President, CVS Health. “The actions we’re announcing today are designed to offer relief to our community of health care providers and clinicians facing financial and administrative strain, allowing them to focus on delivering high-quality patient care.”

Actions include:

  • Commitment to prompt and accurate claim payments. CVS Health and Aetna business continuity plans ensure timely and accurate payment of claims. Provider payments will continue to be made without disruption even while Aetna supports plan sponsors with financial flexibility through this challenging economic environment.

  • Helping hospitals prioritize COVID-19 patients. Aetna changed prior authorization requirements for post-acute care hospitals and long-term acute care hospitals nationally, helping hospitals and emergency rooms make room for more patients, especially those suffering from COVID-19.

  • Enabling greater capacity with healthcare providers. Aetna is streamlining its provider credentialing process so there can be more health care professionals caring for patients.

  • Enhancing telemedicine policies to enable more providers to visit patients virtually. Aetna reimburses all providers for telemedicine at the same rate as in-person visits for applicable telehealth codes, including for mental health care services.

  • Ensuring full provider reimbursements for waived member cost-sharing for COVID-19 testing and treatment. Aetna will pay the amount of the cost-sharing the member would have ordinarily paid related to COVID-19 testing or inpatient treatment so there is no financial impact on the provider.

  • Providing behavioral health support. Frontline health care workers, first responders and other essential workers are playing a pivotal role helping individuals and communities through the pandemic. Resources for Living®, Aetna’s employee assistance program, is offering support to solve housing and childcare issues, facilitating group counseling and providing materials on the importance of self-care, safety, and mindfulness.

These steps build on previously announced efforts to help Aetna members access the care they need during the COVID-19 pandemic, including cost-sharing and co-pay waivers for diagnostic testing and telemedicine visits, in-patient treatment and expanding patient access to medications.

The company is providing the latest information on its response through its frequently-updated COVID-19 resource center.

Anyone presenting symptoms compatible with COVID-19 should contact their health care provider immediately.

About CVS Health

CVS Health employees are united around a common goal of becoming the most consumer-centric health company in the world. We're evolving based on changing consumer needs and meeting people where they are, whether that's in the community at one of our nearly 10,000 local touchpoints, in the home, or in the palm of their hand. Our newest offerings – from HealthHUB® locations that are redefining what a pharmacy can be, to innovative programs that help manage chronic conditions – are designed to create a higher-quality, simpler and more affordable experience. Learn more about how we're transforming health at https://www.cvshealth.com.

Hide Media Contacts (Sidebar)
No
Press Release
Hide Share
Off
"Likes" Count
1
Display Hero
Off

CVS Health announces opening of rapid COVID-19 drive-through testing sites in Georgia and Rhode Island

CVS Health announces opening of rapid COVID-19 drive-through testing sites in Georgia and Rhode Island
Top of the article

Increased access to rapid testing will help local communities manage spread of the virus

Use of the Abbott ID NOW COVID-19 test will provide on-the-spot test results

WOONSOCKET, R.I. — To help support local communities and the overall health care system in addressing the COVID-19 pandemic, CVS Health joined forces with federal and state officials to announce the opening of rapid COVID-19 drive-through testing sites in Georgia and Rhode Island. The test sites will bolster state efforts to manage the spread of the virus and provide on-the-spot test results.

CVS Health will utilize licensed health care providers from MinuteClinic, the company's retail medical clinic, to oversee the testing, which is currently available at no-cost to patients. The company is applying the significant learnings gathered from its COVID-19 testing site opened in Shrewsbury, Massachusetts on March 19, to help maximize the efficiency and safety at these new sites. For example, testing at these new sites will be held in large parking lots that are easily accessible and able to accommodate multiple lanes of cars at one time and will require eligible individuals to pre-register online. COVID-19 testing will not take place at CVS Pharmacy or MinuteClinic locations.

"Our MinuteClinic providers join countless other heroic health care professionals across the country and around the world in forming the first line of defense against this devastating virus," said Troyen Brennan, MD, MPH, Chief Medical Officer and Executive Vice President, CVS Health. "Thanks to our partnerships with state officials and the utilization of advanced technology, our providers will be able to test large numbers of people in these states and make real-time decisions about treatment and appropriate next steps."

The rapid testing will be conducted using the new Abbott ID NOW COVID-19 test, which recently received emergency use authorization from the U.S. Food and Drug Administration for the fastest available molecular point-of-care test for the detection of COVID-19. Positive results can be delivered in as little as five minutes and negative results in as little as 13 minutes.

"Increased access to rapid testing remains one of our top priorities in order to identify more cases, get Georgians the care they need, and prevent further infection in our communities," said Governor Brian P. Kemp. "This unique, public-private partnership will strengthen our testing capability as we continue to take the fight to COVID-19 in Georgia, and we are grateful for CVS Health's support to stop the spread of the virus."

"Today marks a giant leap forward in our efforts to combat this virus. Thanks to the partnership and generosity of CVS Health, we will be able to double our testing capacity and provide on-the-spot results to thousands of Rhode Islanders each day. Making testing rapid and readily available is the key to slowly reopening our economy, and today we are one step closer to that goal," said Rhode Island Governor Gina M. Raimondo.

Rapid COVID-19 testing will be available to eligible individuals who meet criteria established by the Centers for Disease Control and Prevention, in addition to state residency and age guidelines. Patients will need to pre-register in advance online at CVS.com in order to schedule a same-day time slot for testing.

The test site will be located at Georgia Tech (352 Peachtree Place, Atlanta, GA, 30332) in Georgia and at Twin River Casino (100 Twin River Road, Lincoln, RI, 02865) in Rhode Island. For more information and to register for a test, please visit CVS.com.

About CVS Health

CVS Health employees are united around a common goal of becoming the most consumer-centric health company in the world. We're evolving based on changing consumer needs and meeting people where they are, whether that's in the community at one of our nearly 10,000 local touchpoints, in the home, or in the palm of their hand. Our newest offerings from HealthHUB locations that are redefining what a pharmacy can be, to innovative programs that help manage chronic conditions are designed to create a higher-quality, simpler and more affordable experience. Learn more about how we're transforming health at http://www.cvshealth.com.

Media contact

Christine Cramer
christine.cramer@cvshealth.com

Hide Media Contacts (Sidebar)
No
Press Release
Hide Share
Off
"Likes" Count
4
Display Hero
Off

Medicare COVID-19-related inpatient treatment update from Aetna President Karen S. Lynch

Top of the article

Aetna, a CVS Health company, will waive member cost-sharing for inpatient admissions at all in-network and out-of-network facilities for treatment of COVID-19 or health complications associated with COVID-19. This policy applies to all Aetna Individual and Group Medicare Advantage members and is effective March 25, 2020 for any such admission through June 1, 2020.

This policy for our Medicare members is similar to the policy in place for Aetna Commercial insurance members announced on March 25 waiving member cost-sharing for COVID-19-related treatment.

“This action is one of many we’ve taken to support our most vulnerable Medicare members during this unprecedented crisis,” said Karen S. Lynch, President, Aetna Business Unit and Executive Vice President, CVS Health. “We are doing everything we can to make sure our Medicare members have simple and affordable access to the care they need as we face the pandemic together.”

For the latest information on our response and steps consumers should take to stay healthy, please visit our frequently-updated COVID-19 resource center.

Hide Media Contacts (Sidebar)
No
Press Release
Hide Share
Off
"Likes" Count
3
Display Hero
Off

CVS Health to provide ‘pop up’ pharmacy support for temporary COVID-19 medical monitoring facility at New Orleans Convention Center

Top of the article

WOONSOCKET, R.I. — In coordination with Governor John Bel Edward’s administration, Mayor LaToya Cantrell and state health officials, CVS Health (NYSE: CVS) today established a temporary CVS Pharmacy to support the medical monitoring facility inside the Ernest N. Morial Convention Center. The move is part of a larger state plan to use the convention center as a 1,000 bed coronavirus facility designed to ease the strain on New Orleans area hospitals preparing to treat an anticipated surge in COVID-19 patients. 

The ‘pop up’ CVS Pharmacy, which will operate from 8:00 AM to 4:00 PM daily from an off-site location near the convention center, includes a rotating group of 26 full-and part-time CVS Health pharmacists and pharmacist technicians. They will assist with providing maintenance medication and offering counseling where needed for COVID-19 patients who do not require a ventilator or ICU and have been transferred from New Orleans area hospitals to the convention center, in an effort to increase hospital capacity for more severe COVID-19 cases.

The temporary pharmacy is not open to the general public, and is in place to deliver dedicated support to the state’s medical monitoring facility.

“We’ve demonstrated an ongoing commitment to supporting the citizens of New Orleans, especially in times of need,” said Jeffrey Schmidt, Senior Vice President, CVS Health. “Pharmacies are a critical resource for communities managing through the COVID-19 pandemic, and we’ll continue to be here for customers and patients in New Orleans and throughout the country.”

As a leading national health care company with a local presence, CVS Health has continued to support the New Orleans community in times of urgent need. In the aftermath of Hurricane Katrina in 2005, for example, the company’s employees were on the front lines of aiding in the relief and recovery efforts. Most recently, the company delivered $25,000 grants to both Second Harvest Food Bank and the Greater New Orleans Foundation. These grants are in addition to a $250,000 contribution to Feeding America, which is responding to the pandemic by distributing emergency food boxes to its network of 200 food banks in New Orleans and across the country to support vulnerable populations.

More information on steps CVS Health has already taken to address the COVID-19 pandemic — including waiving charges for home delivery of prescription medications and making diagnostic testing and Aetna-covered telemedicine visits available with no co-pay — is available at the company’s frequently updated COVID-19 resource center.

About CVS Health

CVS Health employees are united around a common goal of becoming the most consumer-centric health company in the world. We’re evolving based on changing consumer needs and meeting people where they are, whether that’s in the community at one of our nearly 10,000 local touchpoints, in the home, or in the palm of their hand. Our newest offerings – from HealthHUB® locations that are redefining what a pharmacy can be, to innovative programs that help manage chronic conditions – are designed to create a higher-quality, simpler and more affordable experience. Learn more about how we’re transforming health at http://www.cvshealth.com.

Media contact

Joe Goode
Senior Director, Corporate Communication
401-378-5220 (Mobile)
Joseph.Goode@CVSHealth.com

Hide Media Contacts (Sidebar)
No
Press Release
Hide Share
Off
"Likes" Count
1
Display Hero
Off

CVS Pharmacy is protecting and supporting our customers and our employees

Bottom of the article
A CVS Pharmacy technician prepares prescriptions while wearing personal protective equipment (PPE) behind a plexiglass screen.

When you visit a CVS Pharmacy, you’ll see that we’ve made a lot of changes:

  • Disinfectant wipe stations to wipe down your cart or basket

  • Signage and floor markers to remind you to maintain proper social distance  

  • Employees wearing CDC-approved masks and gloves 

  • Regular cleaning of hard surfaces and frequently handled items

  • New protective panels at check out and pharmacy counters (arriving soon at all stores)

  • Fewer signatures required on our PIN pads

We couldn’t do any of this without our amazing pharmacy and store employees. To protect them and their families during the pandemic, we are providing:

  • Bonus eligibility for employees working 10+ hours for the month of April 

  • 24 hours of sick time for part-time employees, plus standard sick time for full-time employees

  • 25 days of child care or elder care

  • Up to 14 days of continued pay for employees who test positive for COVID-19 or who are quarantined for exposure

CVS employees can learn more by visiting MyHR and selecting COVID-19 Resources.

For general information about COVID-19, please visit the CVS Health COVID-19 resource center.

A CVS Pharmacy technician prepares prescriptions while wearing personal protective equipment (PPE) behind a plexiglass screen.
Hide Media Contacts (Sidebar)
No
Article
Hide Share
Off
"Likes" Count
5
Display Hero
Off

CVS Health and its foundations support community and employee needs amid COVID-19 pandemic

Top of the article

WOONSOCKET, R.I. — CVS Health (NYSE: CVS) today announced the company and its foundations are giving more than $1 million in new investments to address food insecurity and other community needs in response to ongoing challenges presented by the COVID-19 pandemic. The CVS Health Foundation will also match up to $1 million in employee contributions to the CVS Health Employee Relief Fund, a public charity supporting colleagues during unanticipated and unavoidable financial hardships and emergencies. The fund will make $1,000 grants available to employees to address qualifying emergency needs related to the pandemic. CVS Health is also easing programmatic restrictions on certain grants made by the company and its foundations in 2019 and 2020 to give nonprofit organizations more flexibility to use the donated funds to address the most pressing needs.

“Supporting the communities we serve and building on the steps CVS Health has taken to support its employees aligns with our purpose of helping people on their path to better health,” said Eileen Howard Boone, SVP of Corporate Social Responsibility and Philanthropy for CVS Health, and President of the CVS Health and Aetna Foundations. “We’re also focused on much-needed flexibility for our partners, including loosening existing grant guidelines whenever possible.”

CVS Health and its foundations are addressing community needs with support for United Ways and other community organizations responding to the pandemic. Much of that support is dedicated to Rhode Island, Connecticut and Arizona, where many of the company’s employees are based. The CVS Health Foundation has provided $100,000 to the United Way of Rhode Island to support the Rhode Island COVID-19 Response Fund, and the Aetna Foundation has provided $100,000 to support the Connecticut United Ways’ Neighbors in Need Emergency Response Fund. In addition, the company has provided $50,000 to the Arizona Community Foundation’s COVID-19 Community Response Fund.

CVS Health is also providing $250,000 to support the nation’s largest domestic hunger-relief organization, Feeding America, which is responding to the pandemic by distributing emergency food boxes to its network of 200 food banks across the country to support vulnerable populations. The company is further addressing food insecurity with support for local food banks and nutrition-focused nonprofit organizations in many states, including some of the hardest-hit such as New York, California and Washington.

“There are many people in the communities we serve who lack access to basic needs, including food and personal hygiene products. We’re supporting organizations of all sizes that have the infrastructure in place to provide relief in the safest way possible,” said Boone.

About CVS Health

CVS Health employees are united around a common goal of becoming the most consumer-centric health company in the world. We're evolving based on changing consumer needs and meeting people where they are, whether that's in the community at one of our nearly 10,000 local touchpoints, in the home, or in the palm of their hand. Our newest offerings – from HealthHUB® locations that are redefining what a pharmacy can be, to innovative programs that help manage chronic conditions – are designed to create a higher-quality, simpler and more affordable experience. Learn more about how we're transforming health at http://www.cvshealth.com.

About the CVS Health Foundation

The CVS Health Foundation is a private charitable organization created by CVS Health that works to build healthier communities, enabling people of all ages to lead healthy, productive lives. The Foundation provides strategic investments to nonprofit partners throughout the U.S. who help increase community-based access to health care for underserved populations, create innovative approaches to chronic disease management and provide tobacco cessation and youth prevention programming. We also invest in scholarship programs that open the pathways to careers in pharmacy to support the academic aspirations of the best and brightest talent in the industry. Our philanthropy also extends to supporting our colleagues' spirit of volunteerism through Volunteer Challenge Grants to nonprofits where they donate their time and fundraising efforts. To learn more about the CVS Health Foundation and its giving, visit www.cvshealth.com/social-responsibility.

About the Aetna Foundation

The Aetna Foundation is a charitable and philanthropic affiliate of CVS Health. As a national health foundation, the Aetna Foundation promotes wellness, health and access to high-quality health care for everyone.

Media contact

Erin Shields Britt
Corporate Communications
Erin.Britt@CVSHealth.com

Hide Media Contacts (Sidebar)
No
Press Release
Hide Share
Off
"Likes" Count
3
Display Hero
Off

CVS Health helping protect supply of medicines potentially useful for COVID-19 treatment

Top of the article

CVS Caremark, the pharmacy benefit management business of CVS Health, is working with clients to implement new measures to balance the burgeoning interest in off-label use of certain medicines to treat COVID-19 pneumonia with the ongoing needs of members who use these drugs for chronic conditions. These medicines include hydroxychloroquine, azithromycin, one protease inhibitor and albuterol inhalers, which are approved for treatment of lupus, bacterial infections, HIV, rheumatoid arthritis and asthma.

“Pharmacy benefit managers play an important role at the center of the pharmaceutical supply chain,” said CVS Caremark President Alan Lotvin, M.D. “Our advanced analytics allowed us to quickly identify changes in prescribing patterns and enabled us to take proactive steps to help ensure the integrity of the supply chain. We are taking additional steps today to limit stockpiling that could result in future shortages and gaps in care. We will continue to anticipate and support the needs of our clients, who collectively provide prescription drug coverage for more than 90 million members.”

With client consent, CVS Caremark is setting appropriate limits on the quantity of each of these medicines for potential use in treating COVID-19. Members who already take these medicines for approved uses will be able to bypass the new quantity limits.

“We continue to proactively study the latest clinical literature and consider what additional measures may be needed to help facilitate access to any other newly identified treatments as they emerge during this extraordinary public health situation,” said CVS Caremark Chief Medical Officer Sree Chaguturu, M.D.

Understanding that it may be harder for members to see their health care providers during the COVID-19 outbreak, CVS Caremark is extending previously-approved prior authorizations for most medications set to expire before June 30. For example, if a current prior authorization is set to expire on May 15, the expiration date will be extended to August 15. This step will enable members to refill most medications without renewing an existing prior authorization — not only providing them peace of mind, but also helping to reduce the volume of phone calls and other administrative burdens on physicians’ offices and pharmacies.

Measures already in place to help ensure ongoing access

These additional steps build on actions previously taken by CVS Caremark to protect the drug supply and enhance members’ ability to refill and access their prescriptions from the comfort and safety of their own homes.

For example, CVS Caremark recently worked with clients to make it easier for members to refill most 30-day prescription maintenance medications earlier than usual — by waiving commonly used early refill limits, which require members to use most of the medication on hand before obtaining a refill. Since CVS Caremark announced this new policy on March 10, it has assisted more than 239,000 members in refilling their 30-day prescription maintenance medications.

In addition, most plan members have the ability to obtain 90-day prescriptions of maintenance medications delivered to their homes, or another location of their choice, at no extra charge. CVS Caremark and plan sponsors have been proactively reminding members of this plan option since the COVID-19 outbreak began. CVS Caremark expects to see a 20 percent increase in members receiving a 90-day prescription supply of prescription medicines in the coming weeks.

CVS Caremark also continues to closely monitor the global manufacturing environment. At this time, CVS Caremark does not see any disruptions to the supply chain, as a result of COVID-19, that will affect our ability to fill prescriptions.

CVS Caremark clients and other payors can access information about steps CVS Caremark has taken to support their plans and members during the outbreak, as well as useful turnkey resources for member communications, at the PBM’s COVID-19 PBM Partner Resource Center.

More information on steps that the CVS Health enterprise is taking to address the COVID-19 pandemic is available at the company’s frequently updated COVID-19 resource center.

About CVS Health

CVS Health employees are united around a common goal of becoming the most consumer-centric health company in the world. We're evolving based on changing consumer needs and meeting people where they are, whether that's in the community at one of our nearly 10,000 local touchpoints, in the home, or in the palm of their hand. Our newest offerings from HealthHUB® locations that are redefining what a pharmacy can be, to innovative programs that help manage chronic conditions are designed to create a higher-quality, simpler and more affordable experience. Learn more about how we're transforming health at https://www.cvshealth.com.

Hide Media Contacts (Sidebar)
No
Press Release
Hide Share
Off
"Likes" Count
7
Display Hero
Off

CVS Health announces cost-sharing and co-pay waivers for COVID-19-related treatment for Aetna members

Top of the article

Additional steps include changes to help members access appropriate care and resources for members dealing with anxiety

WOONSOCKET, R.I. — CVS Health (NYSE: CVS) today announced it is waiving cost-sharing and co-pays for inpatient hospital admissions related to COVID-19 for Aetna’s commercially insured members, part of several additional steps to help members access the care that they need during the COVID-19 pandemic.

These announcements build on previous efforts focused on eliminating out-of-pocket costs and cost-sharing for diagnostic testing and telemedicine visits and on expanding patient access to medications.

“The additional steps we’re announcing today are consistent with our commitment to delivering timely and seamless access to care as we navigate the spread of COVID-19,” said Karen S. Lynch, President, Aetna Business Unit and Executive Vice President, CVS Health. “We are doing everything we can to make sure our members have simple and affordable access to the treatment they need as we face the pandemic together.”

Treatment waivers

Aetna, a CVS Health company, will waive member cost-sharing for inpatient admissions for treatment of COVID-19 or health complications associated with COVID-19. This policy applies to all Aetna-insured commercial plan sponsors and is effective immediately for any such admission through June 1, 2020.

Enabling expedited access to treatment

In states like New York and Washington with the strongest prevalence of COVID-19 cases, hospitals no longer need advance approval from Aetna for members requiring hospitalization for COVID-19. This change allows for expedited access to the necessary treatment.

Additionally, Aetna is working closely with partner hospitals to help transfer and discharge members with issues unrelated to COVID-19 from hospitals to safe and clinically appropriate care settings where they can continue to have their needs addressed. This will help hospitals and emergency rooms make room for more patients, especially those suffering from COVID-19.

Mitigating increased mental health risks

With increased anxiety over the COVID-19 pandemic, Resources For Living® (RFL), Aetna’s employee assistance program, is offering support and resources to individuals and organizations who have been impacted by COVID-19 whether or not they have RFL included as part of their benefits.

  • Individuals and organizations who don’t have RFL can contact the service at 1-833-327-AETNA (1-833-327-2386).

  • Employers may contact the specialized support line at 1-800-243-5240.

  • Members and plan sponsors who do have RFL should call their designated RFL number available in program materials.

For individuals and organizations that don’t have RFL, measures include:

  • In-the-moment phone support to help callers cope with the emotional impact of the COVID-19 pandemic.

  • Community resource referrals, including support services in the local area.

  • Management consultation to help organizations respond to the needs of their employees, even if they are not RFL customers.

The company is providing the latest information on its response and steps consumers should take to stay healthy through its frequently-updated COVID-19 resource center.

Anyone presenting symptoms compatible with COVID-19 should contact their health care provider immediately.

About CVS Health

CVS Health employees are united around a common goal of becoming the most consumer-centric health company in the world. We're evolving based on changing consumer needs and meeting people where they are, whether that's in the community at one of our nearly 10,000 local touchpoints, in the home, or in the palm of their hand. Our newest offerings — from HealthHUB® locations that are redefining what a pharmacy can be, to innovative programs that help manage chronic conditions — are designed to create a higher-quality, simpler and more affordable experience. Learn more about how we're transforming health at https://www.cvshealth.com.

Hide Media Contacts (Sidebar)
No
Press Release
Hide Share
Off
"Likes" Count
35
Display Hero
Off

CVS Health to provide bonuses, add benefits and hire 50,000 in response to pandemic

CVS Health to provide bonuses, add benefits and hire 50,000 in response to pandemic
Top of the article

WOONSOCKET, R.I. — In recognition of the essential role CVS Health (NYSE: CVS) employees are playing as the country faces the COVID-19 pandemic, the company is awarding bonuses to employees who are required to be at CVS facilities to assist patients and customers in this time of unprecedented need. Bonuses will range from $150 to $500 and will be awarded to pharmacists and certain other health care professionals on the frontlines, store associates and managers, and other site-based hourly employees.

"Our colleagues have demonstrated an extraordinary commitment to providing essential goods and services at a time when they're needed most," said Larry J. Merlo, President and CEO, CVS Health. "As they continue to be there for the individuals and families we serve, we're taking extra steps to provide some peace of mind and help them navigate these uncertain times."

CVS Health is also embarking on the most ambitious hiring drive in the company's history, with plans to immediately fill 50,000 full-time, part-time and temporary roles across the country. Roles include store associates, home delivery drivers, distribution center employees and member/customer service professionals. The company will utilize a technology-enabled hiring process that includes virtual job fairs, virtual interviews and virtual job tryouts. Many roles will be filled by existing CVS Health clients who have had to furlough workers, including Hilton and Marriott.

An influx of talent will help manage capacity for existing employees, who will also benefit from the following changes:

  • CVS Health will launch a new offering to help employees with both child and elder or adult dependent care needs. Working with the Bright Horizons network of national in-home and center-based daycare providers, employees will be able to take advantage of up to 25 fully covered days of backup care. This benefit will begin in early April for both full- and part-time employees.

  • Full-time CVS Health employees have always had access to paid sick leave. Effective March 22, CVS Health has made 24 hours of paid sick leave available to part-time employees for the duration of the COVID-19 pandemic. This paid sick leave is in addition to the 14-day paid leave the company is providing for any employee who tests positive for COVID-19 or needs to be quarantined as a result of potential exposure.

Employee safety has been a focus for CVS Health from the start, and the company has been prioritizing distribution of protective gear to the hardest-hit areas.

"The health and wellbeing of our colleagues has always come first. We've been working around the clock to increase availability of supplies and update protocols to ensure our stores are safe for colleagues and customers alike," Merlo stated.

In addition to the measures announced today, CVS Health employees have several resources available to help address financial hardships in times of crisis. This includes access to the Employee Relief Fund, which provides short-term, immediate financial relief in the form of tax-exempt grants.

More information on steps CVS Health has already taken to address the COVID-19 pandemic including waiving charges for home delivery of prescription medications and making diagnostic testing and Aetna-covered telemedicine visits available with no co-pay is available at the company's frequently updated COVID-19 resource center.

About CVS Health

CVS Health employees are united around a common goal of becoming the most consumer-centric health company in the world. We're evolving based on changing consumer needs and meeting people where they are, whether that's in the community at one of our nearly 10,000 local touchpoints, in the home, or in the palm of their hand. Our newest offerings from HealthHUB locations that are redefining what a pharmacy can be, to innovative programs that help manage chronic conditions are designed to create a higher-quality, simpler and more affordable experience. Learn more about how we're transforming health at http://www.cvshealth.com.

Media contact

T.J. Crawford
212-457-0583
CrawfordT2@aetna.com

Hide Media Contacts (Sidebar)
No
Press Release
Hide Share
Off
"Likes" Count
18
Display Hero
Off