Keeping connections in a distanced world to transform chronic care

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By Jonathan Mayhew, Executive Vice President, Chief Transformation Officer, CVS Health

Four months ago, chronic care was one of the nation’s biggest health challenges, affecting more than half of all American adults and driving 90 percent of health care spending according to the Centers for Disease Control and Prevention. Four months ago, new tools for helping people better manage and even prevent chronic conditions were expanding our ability to reach people early and often, connecting them with our local care teams, local community resources and virtual capabilities to support everyday decisions between regular doctors’ visits. Whether individuals chose to seek support at home, at work, in the pharmacy, online, or through a combination of all these options – these increased connections and intervention in chronic care would help prevent emergency room visits and hospital readmissions, improve health outcomes and lower costs.

Today, I still believe increased support and connections are key to fighting chronic disease, which is still a top health care challenge. But our world is different in many ways than it was four months ago. We are managing and looking to recover from a grueling pandemic, which has disproportionately impacted minority and underserved populations. Many people with chronic conditions have already delayed care due to fear of contracting COVID-19 in a health care setting.  In the months ahead, stopping in at your local pharmacy or visiting a doctor may not sound as appealing as it once did. For some, it will be non-starter.

At CVS Health, we understand that. Still, it is critical for those suffering or at risk of chronic conditions to continue regular care. And our approach to helping individuals with chronic conditions, which includes innovative touchpoints and groundbreaking data analysis, reflects the evolving needs of our customers, including a new reality shaped by the pandemic.

Combining physical, digital and virtual for more support options

Our past and real-time experience tells us that, particularly during stressful times, individuals at home need expanded options for accessing support for everyday decisions related to diet and exercise as well as medical and behavioral health care. While we will continue to expand our brick-and-mortar HealthHUB® locations to provide in-person health and wellness care, pharmacy services and retail goods, we also are accelerating and expanding our digital presence and integrating new virtual capabilities into our care management programs.

Recently, we have expanded the ways customers can engage with a CVS pharmacist, MinuteClinic® clinicians, or HealthHUB concierges (where available) to receive services. So, while an individual may not travel to see her pharmacist – she can still speak live over the phone or engage through an app and, afterward, have her medications delivered to her home. Additionally, through expanding telehealth capabilities, many individuals can access doctors to address medical and behavioral health concerns. No matter their preference, individuals have an array of options to stay connected.

Within our care management and condition management programs, we are making sure that, in addition to traditional telephone support, care managers can provide support using telehealth services and, when it is deemed safe to do so, still visit with individuals in their homes.  

Data is the game changer

Data will make these options even more effective. In the past, when the topic of data and analytics was raised related to care or condition management, it typically meant relying on claims data exclusively. Today, CVS Health is not only able to bring together a broader set of data from prescription claims and medical claims, but we also combine that data with lab results, electronic health record data and information from medical devices and wearables where permitted. As we’ve seen in Korea and multiple other countries, along with some efforts in the U.S. to track COVID-19, this approach provides a much more comprehensive understanding of what is happening with an individual and within a community. And because we are able to aggregate and analyze this data in real time, the insights we can generate for care managers, nurse practitioners, pharmacists and doctors (as part of referrals and ongoing care coordination) are actionable and make health care simpler for individuals. This kind of data fuels our Pharmacist Panel program which notifies our pharmacists of potential gaps in care or preventive care opportunities based on medical, pharmacy and lab data. This expanded view makes it even easier for pharmacists to proactively engage members in relevant, impactful and timely one-on-one conversations about how best to manage their chronic conditions. And this outreach is delivered through member-preferred channels like text, email or telephone.

Moving to a comprehensive approach to condition management

Unmatched data and multiple connection capabilities allow CVS Health to break away from the one-size-fits-all approach to chronic condition management. For example, most diabetes management programs today focus on just two modes of support -- monitoring blood glucose and managing issues of lifestyle and comorbidities – mostly through virtual reporting and telephone coaching.

Our comprehensive approach to diabetes care for Aetna members and CVS Caremark customers focuses on three additional areas for a total of five impact areas. In addition to monitoring blood glucose and managing lifestyle issues, we aim to ensure individuals also are receiving the recommended annual health screenings, adhering to medications and taking the right medications to manage their diabetes and any other conditions. Whether an individual is seen by a CVS pharmacist, a care manager, or MinuteClinic nurse practitioner online or in person, each will have an integrated view of the individual’s health needs in these five clinical impact areas. They will all be on the same page regarding medications, test results and care plans. This not only leads to more effective management of diabetes and other chronic conditions but also reduces the frustration patients often experience when care is disconnected and uncoordinated.

Taken together, improved interactions and data-fueled insights paint a picture of complete end-to-end condition management with many options for engagement and support. That is what is needed to improve our standard of care for diabetes and other chronic conditions. With integrated care teams, digital and virtual solutions and data technologies, we can stay connected to more people, on their terms and comfort levels, and help them to more successfully manage their chronic health conditions today and well into the future.

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Transforming kidney care

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An estimated 37 million Americans live with chronic kidney disease (CKD) and nearly 700,000 have end stage renal disease (ESRD). Treatment can be challenging and costly for both patients and payers. In fact, dialysis alone costs Medicare approximately $120 billion annually. Yet, despite the enormous cost, patient outcomes are poor, with nearly one in six dialysis patients dying in the first year after starting treatment.United States Renal Data System. 2019 USRDS annual data report: Epidemiology of kidney disease in the United States. National Institutes of Health, National Institute of Diabetes and Digestive and Kidney Diseases, Bethesda, MD, 2019.

At CVS Health, we are working to fundamentally transform the treatment paradigm for the millions of patients with CKD and ESRD through CVS Kidney Care, a CVS Health company. Specifically, our CKD management program is focused on early identification of kidney disease, targeted patient engagement and ongoing education to help slow disease progression.

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Earlier identification and better patient education

Many people who have kidney disease don’t know it. In fact, in the U.S., 43 percent of those with severely reduced kidney function are not aware that they have chronic kidney disease. By promoting early diagnosis, we will work to help delay the onset of dialysis and avoid emergency hospitalization, which is one of the biggest drivers of cost in kidney care.

Our CKD care management program is focused on helping people understand their condition, delay the need for dialysis, and make confident treatment decisions when the time comes. For more information, visit the CVS Kidney Care website.

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There is hope. A system that pays for kidney health, rather than kidney sickness, would produce much better outcomes, often at a lower cost, for millions of Americans.

Alex M. Azar III, U.S. Secretary of Health and Human Services

Aligned with HHS priorities

In 2019, an executive order aimed at improving kidney care helped launch a new Advancing Kidney Health initiative of the Department of Health and Human Services (HHS). This marked an important step forward in kidney care as the administration pledged to double the number of kidney transplants performed in the U.S and reduce ESRD kidney failure by 25 percent by 2030 through better education and care during early forms of the disease. Furthermore, the administration wants 80 percent of newly diagnosed people with kidney failure to receive a transplant or move from clinic-based dialysis to less expensive and more effective in-home care by 2025.

Our CVS Kidney Care focus aligns with the core objectives of this new initiative, and uniquely positions us to help advance and support the administration’s directives to improve early detection of and expand treatment options for kidney care. Across our CVS Health enterprise, we are committed to transforming the health care system to better meet the needs of patients and reduce overall costs. Our unique approach to kidney care is one way that we are doing this as we work to help more people on their path to better health. 

Visit the CVS Kidney Care website to learn more about our offerings.

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Addressing social isolation among seniors

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With studies showing social isolation can be as damaging to your health as smoking a pack of cigarettes a day, loneliness can be just as dangerous as high blood pressure and high cholesterol.

That's why addressing social isolation is a major focus for Aetna’s Medicare business and care managers, who are taking a more holistic view of senior health to help get them on a path to better health.

With studies showing social isolation can be as damaging to your health as smoking a pack of cigarettes a day, loneliness can be just as dangerous as high blood pressure and high cholesterol.
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“The most common challenge with our senior patients, honestly, is that so many of them have no one,” says Aetna Field Case Manager Sarah Fischer, RN. “So many of them don’t have families. One lady said to me, ‘I’m the only one left.’"

Watch the video to see how case managers are introducing seniors to benefits such as the SilverSneakers fitness program, community volunteering and other opportunities for social connection.

“We get them involved, get the area office on aging involved. There are senior newspapers, things like that,” says Sarah. “We just bring these benefits to the member and say, ‘Let’s get you involved in something.’”

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CVS Health Launches Transform Oncology Care Program to Help Improve Patient Outcomes and Lower Overall Costs

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New precision medicine strategy uses the latest genomics science and technology to help providers identify and start their patients on the best cancer treatment, faster

Comprehensive oncology management program includes enterprise capabilities to help address significant challenges at every point of the cancer care journey

WOONSOCKET, R.I. CVS Health (NYSE: CVS) today announced Transform Oncology Care , anchored on a first-of-its-kind precision medicine strategy for payors. The program uses genomic testing results at the point-of-prescribing to help patients start on the best treatment, faster and in addition, matches eligible patients to clinical trials. Transform Oncology Care also uses the Company's local footprint and unique assets to improve patient outcomes and lower overall costs at every point of the cancer care journey.

"Timing in cancer care is everything and when a patient does not get started on the right treatment it can result in progression and higher costs," said Alan Lotvin, M.D., Executive Vice President and Chief Transformation Officer, CVS Health. "We are the first company working to make the latest in precision medicine accessible to more patients and further empower informed treatment decision-making based on a patient's genetic profile to give them the best chance for successful treatment and improved quality-of-life."

Connecting Guidelines to Genetic Testing for the Best Treatment, Faster

The innovative precision medicine strategy, delivered in close coordination with oncologists, uses results of broad-panel gene sequencing tests and the latest National Comprehensive Cancer Network (NCCN) treatment and supportive care guidelines to help oncologists identify and start their patients on the most precise, appropriate treatment regimen based on their clinical and genetic profiles. Therapeutic regimens that align to NCCN guidelines, including those matched with the results of the broad-panel gene sequencing tests, will automatically receive prior authorization approval, speeding time to start of the therapy for patients. The strategy is enabled by an innovative collaboration with Tempus, a technology company advancing precision medicine through the practical application of artificial intelligence in healthcare.

"CVS Health is making great strides in advancing patient care, and we are thrilled to contribute the benefits of genomic testing to these efforts," said Ryan Fukushima, Chief Operating Officer of Tempus. "We believe this collaboration has real potential to personalize treatment for patients while also reducing the total cost of care."

Today, the majority of cancers when diagnosed early can be effectively managed, treated or even cured.https://www.cancer.org/content/dam/cancer-org/research/cancer-facts-and-statistics/annual-cancer-facts-and-figures/2019/cancer-facts-and-figures-2019.pdf For patients diagnosed with late-stage cancers, however, many can benefit from advanced genomic testing, yet very few eligible patients receive this type of testing today. This can inhibit the start of the most appropriate treatment and result in cancer progression and higher costs. For these patients, a web-based provider portal, built into the e-prescribing workflow, informs oncologists of the availability of Tempus' broad-panel gene sequencing tests at diagnosis, which are more comprehensive than the single-gene tests that are used today. The broad-panel tests identify a patient's genomic variants and the therapeutic options specific to their molecular and clinical profile. The testing results also match and help support the rapid enrollment of eligible patients in local clinical trials through Tempus' proprietary platform, facilitating broader access to experimental therapies. In addition, the portal provides oncologists real-time access to the latest NCCN guidelines at the point-of-prescribing.

The program includes CVS Health nurse-led care management, integrated with payor's existing programs, to create a more personalized experience for patients and their caregivers and close existing gaps in care. In addition, payors can adopt value-based contracts that employ provider networks to drive high-quality care and lower costs. Transform Oncology Care also uses the CVS Health's accessible, local footprint, connected data and integrated systems to help better identify and intervene with patients who could benefit from preventive or screening services.

Transform Oncology Care is available to other health plans. Aetna has adopted the program for fully insured commercial populations and is rolling it out with participating Aetna provider networks in 12 states.

About CVS Health

CVS Health is the nation's premier health innovation company helping people on their path to better health. Whether in one of its pharmacies or through its health services and plans, CVS Health is pioneering a bold new approach to total health by making quality care more affordable, accessible, simple and seamless. CVS Health is community-based and locally focused, engaging consumers with the care they need when and where they need it. The Company has approximately 9,900 retail locations, approximately 1,100 walk-in medical clinics, a leading pharmacy benefits manager with approximately 102 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year and expanding specialty pharmacy services. CVS Health also serves an estimated 38 million people through traditional, voluntary and consumer-directed health insurance products and related services, including rapidly expanding Medicare Advantage offerings and a leading standalone Medicare Part D prescription drug plan. The Company believes its innovative health care model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at https://www.cvshealth.com.

Media Contact

Christina Beckerman
401-770-8868
Christina.Beckerman@cvshealth.com

Investor Contact

Valerie Haertel
401-770-4050
Valerie.Haertel@cvshealth.com

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Helping patients better manage diabetes

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As CVS Health’s Senior Director of Transformation Stella Wong explains, diabetes is a difficult condition to manage. There are a number of things patients need to do on a routine basis, such as checking blood glucose levels, eating right, exercising, or taking the right medications at the right time.

“The list is literally hundreds of items long,” Stella says.

CVS Health is in a unique position to help. From new, innovative programs to in-store screenings at MinuteClinics and HealthHUB locations, learn how we’re helping people with diabetes better manage their condition and lead healthier lives.

From new, innovative programs to in-store screenings at MinuteClinics and HealthHUB locations, watch this video to learn how CVS Health is helping people with diabetes better manage their condition and lead healthier lives.
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“Our tremendous reach into people’s communities (and) our focus on new technologies will allow us to add an entire other layer of support and care for patients,” says Dr. Alan Lotvin, Chief Transformation Officer. “We have the opportunity and the ability to fundamentally reshape and augment the care delivery system in the United States.”

Watch the video above to learn more.

To learn more about our enterprise-wide approach to diabetes management and care, visit our Managing Diabetes with CVS Health page.

To stay informed about the latest updates and innovations from CVS Health, register for content alerts and our Leaders in Care newsletter.

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Fighting Pneumonia With a Toothbrush: New Program Is Yielding Results

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A woman smiling with a toothbrush in front of her mouth.

A first-of-its-kind CVS Health initiative to combat hospital-acquired pneumonia through better oral health is improving outcomes and receiving rave reviews from patients. Launched earlier this year, the Rush to Brush program has supported more than 10,000 Aetna members undergoing surgery with kits containing high-quality oral care products, education and a personalized ‘get well soon’ card.

“The program has allowed us to offer members a simple health care solution right at their fingertips,” said Daniel Knecht, M.D., Vice President of Health Strategy and Innovation for CVS Health. “It also shows the power of bringing key industry stakeholders together to solve a problem unearthed by member data.” 

Leveraging the information contained within surgery pre-certifications, the kits arrive in-home to members approximately one week before their scheduled hospital admission. The effort is designed to help reduce the incidence of pneumonia, the number one hospital-acquired infection and one of the most life-threatening illnesses patients can contract. 

Oral care is critically important in the post-operative setting because the mouth is filled with bacteria. “We want to shift the paradigm around oral health in hospitals. It’s actually more important to take care of your teeth and mouth when you go in for surgery, not less,” said Mary Lee Conicella, DMD, Aetna’s Chief Dental Officer. One study found disease-causing bacteria—especially those linked to pneumonia—present in 90 percent of patients within 72 hours of being admitted to the hospital. Those bacteria don’t just stay in the mouth, however; they are often inadvertently inhaled into the lungs.https://www.aha.org/2018-03-29-what-your-hospital-doing-about-1-hospital-acquired-infectionhttps://msphere.asm.org/content/1/4/e00199-16https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4414413https://aricjournal.biomedcentral.com/track/pdf/10.1186/s13756-016-0150-3

Brushing one’s teeth greatly reduces the population of bacteria in the mouth, according to nurse-researcher Dian Baker, Ph.D., professor at California State University, Sacramento. “When patients brush their teeth, they’re basically taking their bacterial count from hundreds of millions down to just a few, and this greatly reduces their risk of pneumonia.”

Dr. Baker’s research inspired the Rush to Brush program, which is paying dividends in terms of clinical results, member satisfaction and reduced health care costs. Early results demonstrate decreases in the incidence of pneumonia among members who received the Rush to Brush kit when compared to those who did not.Data based on early observations of pneumonia claims within 90 days of procedure, not yet statistically significant. Additionally, estimates project that the program will yield substantial savings in avoidable medical costs across Aetna’s commercial and Medicare business.

A note from a patient who took part in the Rush to Brush program.
A note from a patient who took part in the Rush to Brush program.

And members love it. Seventy percent took the kit with them to the hospital, and 95 percent have expressed positive feelings toward the program and Aetna. Members who received the kit have been effusive, saying the initiative “shows that Aetna is caring and considerate” and that “the fact that Aetna took a vested interested in my recovery meant so much.” One member noted that the kit “took the guesswork out. All items were needed, all items were used – this was better than flowers!”

In addition to collaborating with Dr. Baker, Aetna worked with plan sponsor Johnson & Johnson as well as Colgate-Palmolive and IntelliDent to outfit the kits with Colgate Total toothpaste, a soft-bristled toothbrush, Listerine Zero mouthwash, disposable toothbrush shields and tips on good oral health.

The program illustrates CVS Health’s and Aetna’s unique ability to use clinical and member data insights to unlock members’ health care needs, allowing us to bring together the resources to meet our members on their road to recovery and better health.

For more information about CVS Health’s efforts to improve care across the nation, visit our News & Insights page and the CVS Health Impact Dashboard. To stay informed about the latest updates and innovations from CVS Health, register for content alerts and our Leaders in Care newsletter.

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Streamlining Prescription Onboarding with Specialty Expedite

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As CVS Health looks to transform health care and contribute to a better, more efficient system, we are looking at ways to leverage and improve the use of technology to improve quality of care and patient outcomes.

This is especially important in specialty pharmacy and why we’ve introduced Specialty Expedite.Specialty Expedite is available exclusively for providers who use compatible electronic health record (EHR) systems including Epic Systems and others that participate in the Carequality Interoperability Framework. All data sharing and usage complies with applicable privacy laws. Patients receive real-time prescription status updates only after providing consent to CVS Specialty. Our connected capability transforms prescription onboarding for our CVS Specialty patients, on average shortening the specialty pharmacy onboarding process to as little as three days and ultimately helping to get patients started on appropriate therapy faster.

Getting Patients the Medications They Need Quickly and Efficiently

For patients with complex medical conditions requiring specialty medications, getting started on their prescriptions quickly and efficiently is crucial to their care. But the process has not always been that simple, with patients sometimes having to wait as long as several weeks to complete the manual onboarding and prior authorization process.

Specifically, the process to get started on a specialty medication often requires physician’s offices and insurers to fax appropriate patient records and/or required approvals before a prescription can be filled, which can be time consuming but is a critical step to ensure that patients are receiving the most appropriate medication.

In addition, across the health care system, the Federal government is looking at ways to help enable and improve health information technology (IT) systems and as part of that, officials have even called for health care to be a “fax free zone by 2020.”

How It Works

Specialty Expedite works by securely gathering appropriate patient information, including insurance, lab work and diagnosis codes via a doctor’s electronic health record (EHR) system instead of sharing through fax. The process also cuts down on paperwork and phone calls, resulting in fewer errors and more efficiencies.

In addition, patients also now have the option of receiving real-time status updates via email or text, so that they can stay informed on the status of their prescriptions and any prior authorization requirements. Patients are also able to choose how they want to get their specialty medications — at their local CVS Pharmacy or though specialty mail serviceWhere allowed by law. In-store pick up is currently not available in Oklahoma. Puerto Rico requires first-fill prescriptions to be transmitted directly to the dispensing specialty pharmacy. Products are dispensed by CVS Specialty and certain services are only accessed by calling CVS Specialty directly. Certain specialty medication may not qualify. Services are also available at Long’s Drugs locations. via Specialty Connect. Research shows that when patients have more flexibility and choice, they are able to start their therapies sooner and adherence and satisfaction improves.

Helping patients with complex medical conditions get the specialty medication they need more quickly and efficiently through technology and solutions such as Specialty Expedite is one more way we are helping people on their path to better health.

For more information about CVS Health’s efforts to improve care across the nation, visit our News & Insights page and the CVS Health Impact Dashboard. To stay informed about the latest updates and innovations from CVS Health, register for content alerts and our Leaders in Care newsletter.

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POLITICO Q&A with Dr. Lotvin: A New Front Door to Care

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Dr. Alan Lotvin, Executive Vice President and Chief Transformation Officer for CVS Health, recently sat down with POLITICO to highlight how our recently integrated company is transforming the future of consumer health services and addressing needs in chronic disease care.

The conversation centered on the importance of advancing our health care system to meet consumers where they are and when it is convenient for them. According to Dr. Lotvin, “A lot goes into building a consumer-centric health care model. The first part of it is a recognition that we have to organize a health care system around and for the benefit and convenience of consumers.”

Here are four takeaways from his discussion with POLITICO:

  • Managing conditions requires expanded touchpoints care. It can be difficult to improve patient engagement with just three or four doctor visits per year — underscoring the importance of interacting with patients on a more frequent basis. According to Dr. Lotvin, “What we're trying to do is bring more personalized services into people's homes and communities at a point in time when it's convenient for them to interact with us, but also in a way that is on their terms. When they call us to fill a prescription or walk into one of our stores, they're primed to think about their health, and they tend to be very receptive to messages that are promoting health.”

  • Improving patient health is critical to help manage growing costs. According to Dr. Lotvin, the best way to lower total health care costs is to improve overall health. If we can help patients prevent conditions such as diabetes or high blood pressure, we are able to avoid the expenses that are incurred from managing these conditions over an extended period of time. Dr. Lotvin noted that we must first provide better access to more coordinated care and then take steps to ensure that patients are receiving their care in the most efficient setting.

  • Strengthening care coordination begins in the community. Dr. Lotvin shared the example of a diabetes patient to highlight the importance of providing coordinated, high-quality health care services all under one roof. Anyone living with diabetes should have several annual exams and evaluations. These patients are typically required to visit several sites and providers, which can lead to fragmentation. Through our new HealthHUB model, we’re doing more to ensure that these exams and evaluations can all be done within our own four walls and we can help patients identify the next best action.

  • Analytics are key to improving health care outcomes. Through analytics, we are able to turn insights into meaningful health care actions. According to Dr. Lotvin, the acquisition of Aetna provides the company with the opportunity to analyze health care challenges in a more holistic manner and then identify how we can address them at the community level.

The full Q&A can be viewed here.

For more information about CVS Health’s efforts to improve care across the nation, visit our News & Insights page and the CVS Health Impact Dashboard. To stay informed about the latest updates and innovations from CVS Health, register for content alerts and our Leaders in Care newsletter.

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Coram Pediatric Backpacks Help School-Age Patients Stay Active

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Coram, a CVS specialty business, provides high-quality infusion and tube-feeding care to patients where they live, work and travel. For younger patients, that list now includes where they play.

As part of enhancing the consumer experience, Coram pediatric patients who receive home parenteral (intravenous) nutrition (HPN) and enteral (tube-feeding) nutrition can carry their pump and nutrition in a backpack that’s sized just for them.

A photo showing Coram’s “Pediatric Pump Pals” enteral backpacks.
Coram Pediatric Pump Pals enteral backpacks.

Coram Pediatric Pump Pals backpacks enable children and teens to carry their portable pump and nutrition while they participate in normal activities while infusing.

About 1,200 pediatric patients use the parenteral backpacks, while nearly 1,600 utilize the enteral packs for school and other activities.

“The entire system fits nicely into these small backpacks for little ones,” said Karen Hamilton, Director of Clinical Nutrition for CVS Health. “They can be worn by the patient or hung nearby throughout the infusion.” As with all home infusion therapies, the intent is for the patient to be as mobile as possible.

“Our backpacks give young patients the freedom to leave the house and live their lives,” said Hamilton. “Gone are the days of being homebound and having to miss out on activities, birthday parties and other events. The backpacks are designed to be fun and not look medical.”

A photo displaying Coram’s “Pediatric Pump Pals” parenteral backpacks.
Coram Pediatric Pump Pals parenteral backpacks.

Providing quality infusion care at home and on the go

Coram CVS Specialty Infusion Services delivers high-quality infusion therapy services in home-based and outpatient settings to more than 183,000 patients per year. Services are provided at more than 90 locations nationwide, as well as through the largest home infusion network in the country.

Coram’s home-based care includes nutrition, delivered either intravenously when the digestive tract is not functional and necessary for patients to maintain adequate nutrition, as well as through tube-feeding. Patients may receive parenteral or enteral nutrition for weeks or months until their issues resolve, or may even need care for their lifetime.

The Coram Pediatric Pump Pals backpacks connect to a portable infusion pump that has been pre-programmed by the Coram pharmacy team to deliver the nutrition over a specified amount of time with each pump customized to the unique patient’s needs.

“I remember the days with the challenges when we had pediatric patients and no backpacks. Then we progressed to an initial mini- adult pack for these little patients,” said Wanda Rogers, Director of Pharmacy Infusion. “This is a wonderful advancement to have these young patients ambulate with color and fit into the typical daily activities.”

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