Tracking Our Performance

We have established 23 measurable, time-bound performance targets to track progress against our goals and strategic priorities. Our performance targets align with the three pillars of our Corporate Social Responsibility framework: Building Healthier Communities, Leading and Inspiring Growth and Protecting Our Planet

Below is a snapshot of our progress. You can read more about our work to achieve each target within our full Corporate Social Responsibility Report, or by clicking the link within each specific metric.

CVS Health CSR Report Progress VA Partnership icon
Target:

Establish MinuteClinic partnerships with five VA Health Care Systems by 2022

2018 Progress:

Launched pilots in Santa Clarita, CA, and Corpus Christi, TX.

Status On Track by 2022
80%
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CVS Health CSR Report Progress HSA Savings icon
Target:

Increase enrolled colleagues investing in a health savings account (HSA) and average HSA account balance by 5% by 2022

2018 Progress:

On track to meet our goal by 2022

Status On Track by 2022
28%
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CVS Health CSR Report Progress Pharmacist icon
Target:

Increase pharmacist outreach to educate youth and families by reaching 750,000 individuals by 2020

2018 Progress:

“One Choice Changes Everything” curriculum delivered to nearly 450,000 teens and parents

Status On Track by 2020
60%
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CVS Health CSR Report Progress New Youth Smoker Decline icon
Target:

Achieve a 10% decline in new youth smokers by 2020, compared to 2015 baseline

2018 Progress:

20% decrease in new youth smokers since 2015

Status Achieved by 2020
100%
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CVS Health CSR Report Progress Youth Smoking Decline icon
Target:

Achieve a 3% decline in the national youth smoking rate by 2020, compared to 2015 baseline

2018 Progress:

1.7% decline in the national youth smoking rate since 2015

Status On Track by 2020
57%
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CVS Health CSR Report Progress Tobacco-Free Youth icon
Target:

Reach 5 million youth with tobacco-free messaging by 2020, compared to 2015 baseline

2018 Progress:

We have reached more than 9 million youth with smoking prevention messaging

Status Achieved by 2020
100%
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 CVS Health CSR Report Progress Tobacco-Free Colleges icon
Target:

Double the number of tobacco-free educational institutions by 2020, compared to 2015 baseline

2018 Progress:

In 2018, 15% of schools had gone tobacco-free

Status In Progress by 2020
15%
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CVS Health CSR Report Progress Colleague Resource Groups icon
Target:

Increase participation in Colleague Resource Groups (CRG) to 10% of our workforce by 2025

2018 Progress:

In 2018, 4% of our workforce participated in a CRG, up from 3.43% in 2017

Status On Track by 2025
40%
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CVS Health CSR Report Progress Colleague Volunteer Hours icon
Target:

Increase the number of hours our colleagues volunteer by 10% year-over-year

2018 Progress:

The value of volunteerism increased by 43%

Status Achieved by 2017
100%
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CVS Health CSR Report Progress In-Person Classroom Training icon
Target:

Provide in-person, classroom training sessions for 100% of mid-level leaders by 2019

2018 Progress:

44% of current mid-level leaders have benefited from our leadership program

Status On Track by 2019
44%
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 CVS Health CSR Report Progress Colleague Compliance Training icon
Target:

Colleagues will collectively complete at least 2 million hours of compliance training every year

2018 Progress:

In 2018, colleagues completed 2.06 million hours of compliance training

Status Achieved by 2017
100%
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CVS Health CSR Report Progress Colleague 401(k) Participation icon
Target:

Increase the average participation rate across all 401(k) plans for eligible colleagues by 2020

2018 Progress:

In 2018, 45.4% of our colleagues contributed to their 401(k) plans

Status On Track by 2020
91%
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CVS Health CSR Progress Registered Apprentice icon
Target:

Hire another 5,000 registered apprentices by 2022

2018 Progress:

At the end of 2018, we had hired more than 3,200 colleagues through this program

Status In Progress by 2022
64%
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CVS Health CSR Report Progress Supplier Diversity Spending icon
Target:

Increase our annual spending with Tier I diverse- and women-owned suppliers to $1.5 billion

2018 Progress:

By the end of 2018, we had exceeded our 2020 Tier I spending target

Status Achieved by 2017
100%
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CVS Health CSR Report Progress Tier II icon
Target:

Increase our annual spending with Tier II diverse- and women-owned suppliers to $1 billion

2018 Progress:

In 2018, we increased our spend with diverse Tier II suppliers to $746 million

Status On Track by 2019
75%
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CVS Health CSR Report Progress Human Rights Policy icon
Target:

Achieve review and acknowledgement of our Human Rights Policy from 100% of colleagues by 2019

2018 Progress:

By the end of 2018, 99% of colleagues had reviewed and acknowledged the policy

Status Achieved by 2019
100%
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CVS Health CSR Report Progress GHG Emissions icon
Target:

NEW: By 2030, reduce our absolute scope 1 and 2 GHG emissions by 36% from a 2010 base year

This is a new target in 2018

Status New by 2030
1%
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CVS Health CSR Report Progress Science-Based Reduced Target icon
Target:

NEW: By 2023, we will ensure that 70% of our suppliers by emissions establish their own science-based reduction targets for their scope 1 and 2 emissions

This is a new target in 2018

Status New by 2023
1%
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CVS Health CSR Report Progress Water Use icon
Target:

Reduce water use in retail operations for new construction by 20% in 2020

2018 Progress:

Achieved 20% reduction in our standard prototype stores

Status Achieved by 2020
100%
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CVS Health CSR Report Progress Sustainability Sourced Paper icon
Target:

Ensure 100% of paper procured is sustainably sourced by 2020

2018 Progress:

In 2018, 96% of the paper our company used was sustainably sourced

Status In Progress by 2020
96%
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CVS Health CSR Report Progress Fleet icon
Target:

NEW: By 2023, our fleet will reduce empty miles by 2.5 million, compared to a 2018 baseline

This is a new target in 2018

Status New by 2023
1%
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CVS Health CSR Report Progress Palm Oil icon
Target:

Source all palm oil in our store brand products from verified, responsible sources by 2020

2018 Progress:

97% of our store brand suppliers had either become members of RSPO or obtained Rainforest Alliance certification

Status On Track by 2020
97%
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CVS Health CSR Report Progress Green Actions icon
Target:

Our colleagues will log 10,000 “green actions” on our online colleague engagement portal by 2020

2018 Progress:

Colleagues have logged more than 6,000 green actions

Status In Progress by 2020
60%
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