Our Prescription for a Better World: Leader in Growth

As one of the world’s largest companies and a health care leader, we recognize that we have great responsibility to our colleagues, customers, suppliers and investors, who expect us to lead with innovation and integrity. Our commitment to doing this is one of the three pillars of our Prescription for a Better World, our corporate social responsibility strategy.

We call this pillar Leader in Growth, and focus on three areas for continuous improvement:

Safe, Rewarding and Inclusive Workplace

We believe that by building a great workplace, we can attract and retain exceptional colleagues. Our more than 243,000 employees are critical to our success, and we support them by making investments in their success, including:

  • Cultivating new pharmacy professionals through our Registered Apprenticeship program, Pharmacy Residency and Fellowship Programs and developing retail talent at our six Regional Learning Centers.

  • Offering colleagues at all levels of the organization the option to grow their skills through formal leadership training programs and informal self-directed learning.

  • Providing health benefits and wellness programs that help employees on their path to better health.

  • Engaging employees through volunteerism programs and a diverse offering of Colleague Resource Groups.

Regulatory Compliance and Voluntary Standards Are Met or Exceeded

CVS Health has long-standing transparency policies in place to ensure transparency in our governance practices. These include:

  • Regular interaction with shareholders to understand and address their concerns, and engaging with them on stockholder proposals.

  • Participating in the political process to ensure people get the right care, at the right time and in the right setting, through focused lobbying activities, transparent political donations and political activity committee disclosures.

  • Fostering a culture of compliance across the company through employee education, communication, and effective compliance oversight.

Supply Chain Responsibility

We do business with suppliers across the United States and around the world, and we have high expectations for their conduct. Our customers want to know that the products they purchase are made using ethically, sustainably sourced ingredients and are manufactured in workplaces that respect human rights and ensure worker safety. We employ a number of strategies to achieve this, including:

  • Completing a human rights impact assessment and developing a formal human rights policy encompassing our workplace and supply chain.

  • Requiring all suppliers to adhere to a Supplier Ethics Policy, and all colleagues to adhere to our internal Code of Conduct when interacting with our suppliers.

  • Maintaining a formal Supplier Diversity Program to ensure that all types of businesses are given the opportunity to develop long-term relationships with CVS Health.

We’re proud of the results we’ve achieved over time. Here are just a few examples:

  • 1,500 colleagues have been placed in pharmacy technician apprenticeships since 2005, with a plan to double the program by 2020.

  • In 2015, our colleagues donated about $15 million worth of their time in volunteer work.

  • 100 percent of our factories have undergone a human rights screening via the CVS Health Factory Social Audit program.

  • At the end of 2015, we had more than 100 retail pharmacy partners in the Diverse Retail Pharmacy program and had spent more than $300 million with them during that year.

For more information about our Prescription for a Better World, download our 2015 Corporate Social Responsibility Report.