At the Heart of Health Care Delivery: Our 10th Annual CSR Report

Our commitment to corporate social responsibility (CSR) is a major part of who we are as a pharmacy innovation company. Each year, we report our results to our stakeholders through our Prescription for a Better World annual Corporate Social Responsibility Report. Now in its tenth year, the report provides updates on progress against our CSR goals, and establishes new performance targets.

We are committed to making health care more affordable and accessible, reducing our environmental impact, and operating our business with integrity. These priorities are represented by the three pillars that support our strategy:

Health In Action - Through Health in Action, we are leading with heart by playing an active role in supporting the health and wellness of our patients, our customers, our colleagues, our communities and our nation. This includes helping to ensure more accessible and affordable care; encouraging our customers to consume healthier food; helping patients with chronic disease adhere to their medication regimens; and fighting tobacco and prescription drug addiction.        

Planet In Balance - We are committed to understanding the connection between our environmental impact and the health of our customers and communities, such as air pollution, water pollution, deforestation and climate change, and working to reduce those impacts. Our expanding environmental footprint includes thousands of retail pharmacies and a growing supply chain. We’re committed to assessing and reducing the direct and indirect environmental impacts of that footprint.

Leader In Growth - We follow through on our purpose of helping people on their path to better health — and on our values of integrity and accountability — by striving to create a safe, rewarding, engaging and inclusive workplace. We’re also committed to transparency and to the implementation of robust standards throughout our enterprise and across our supply chain.

"Prescription for a Better World is more than the title of our report – it’s a comprehensive approach to CSR that engages colleagues across our organization to make measurable progress in fulfilling our purpose,” says Eileen Howard Boone, SVP of Corporate Social Responsibility and Philanthropy for CVS Health. “As I look ahead to the next ten years, I see so many opportunities for our CSR strategy to play an even bigger role in supporting our business and delivering value to our customers, communities and stakeholders.”

Read Prescription for a Better World, our 2016 Corporate Social Responsibility Report.