MinuteClinic Expands Video Visit Offering to Colorado, Illinois and New Jersey

Tuesday, November 19, 2019

MinuteClinic Video Visits are available 24 hours a day, seven days a week through the CVS Pharmacy App and on-line

WOONSOCKET, R.I. — CVS Health (NYSE: CVS) today announced that MinuteClinic, the company’s retail medical clinic, has rolled out its video visit offering in the states of Colorado, Illinois and New Jersey. People in these states with minor illnesses, minor injuries and skin conditions can now seek care through MinuteClinic Video Visits, a telehealth offering. MinuteClinic Video Visits provide patients with access to care 24 hours a day, seven days a week from their mobile device or computer.

“We’re excited to now be able to offer MinuteClinic Video Visits in Colorado, Illinois and New Jersey as we continue to build our national practice for our virtual care offering,” said Sharon Vitti, President, MinuteClinic. “This new MinuteClinic service demonstrates our commitment to delivering high-quality care when and where our patients need it, at prices they can afford; providing people who live and work in these states with access to an innovative, on-demand health care option right from their cell phone or computer.” 

MinuteClinic Video Visits can be used to provide care for patients ages two years and older who are seeking treatment for a minor illness, minor injury, or a skin condition and are initiated through a computer or mobile device, including through the CVS Pharmacy app.  Patients who opt to seek care through a MinuteClinic Video Visit will experience the same high-quality, evidence-based care they receive at traditional MinuteClinic locations inside select CVS Pharmacy and Target stores.

When requesting a video visit, each patient will complete a health questionnaire and be matched to a board-certified health care provider licensed in their state.  Prior to the start of the video-enabled visit, the provider will review the completed questionnaire together with the patient’s medical history. During the MinuteClinic Video Visit, the provider will assess the patient’s condition and determine the appropriate course of treatment following evidence-based clinical care guidelines. For patients who require a prescription as part of their treatment plan, the provider will submit the prescription to the patient’s preferred pharmacy. If it is determined the patient should be seen in person for follow-up care or testing, the provider will recommend that the patient visit a health care provider in their community, such as their primary care provider or a nearby MinuteClinic location.

A MinuteClinic Video Visit costs $59, which is currently payable by credit, debit, FSA and HSA cards. Insurance coverage will be added to the experience in the coming months. The service, first introduced in August 2018, is now available in a total of 40 states - Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Hawaii, Idaho, Illinois, Indiana, Iowa, Kentucky, Louisiana, Maine, Maryland, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New Mexico, North Dakota, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia and Wyoming  -- and Washington D.C.  Since MinuteClinic Video Visits launched in August 2018, thousands of Video Visits have been conducted, with more than third of them taking place outside of traditional clinic hours.

Information about initiating a MinuteClinic Video Visit is part of the clinic locator on the MinuteClinic web site for states where the service is available. A patient can also initiate a MinuteClinic Video Visit directly from the CVS Pharmacy app.

MinuteClinic Video Visits are made possible through our collaborative work with Teladoc (NYSE: TDOC), the global leader in virtual care, and by leveraging Teladoc’s technology platform.

About CVS Health

CVS Health is the nation's premier health innovation company helping people on their path to better health. Whether in one of its pharmacies or through its health services and plans, CVS Health is pioneering a bold new approach to total health by making quality care more affordable, accessible, simple and seamless. CVS Health is community-based and locally focused, engaging consumers with the care they need when and where they need it. The Company has approximately 9,900 retail locations, approximately 1,100 walk-in medical clinics, a leading pharmacy benefits manager with approximately 102 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year and expanding specialty pharmacy services. CVS Health also serves an estimated 38 million people through traditional, voluntary and consumer-directed health insurance products and related services, including rapidly expanding Medicare Advantage offerings and a leading standalone Medicare Part D prescription drug plan. The Company believes its innovative health care model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at https://www.cvshealth.com.

Media Contacts

Christine Cramer
CVS Health
401-770-3317
Christine.Cramer@cvshealth.com