Even though health care spending in the U.S. reached $3.3 trillion per year in 2016,
Insurers and providers should be working together to bring their strengths to bear on improving patient outcomes and reducing costs, according to Brigitte Nettesheim, President, Joint Venture Market Operations, Aetna.
“Aetna wants to be part of the solution,” Nettesheim said during a panel discussion at the recent Healthcare Information and Management Systems Society (HIMSS) meeting in Las Vegas. “How can we convert investments in health care to better outcomes in health care?”
Nettesheim spoke as part of the “Lessons Learned: Transformation Across Large Healthcare Communities” panel at the HIMSS Annual Conference & Exhibition in Las Vegas March 7, 2018. Panelists discussed what can be done to achieve real and lasting change in health care. Nettesheim focused on Aetna’s transformation from a health insurance company to a health company, noting that this change requires a focus on the consumer experience.
Nettesheim joined Ashwini Zenooz, M.D., Chief Medical Officer, Electronic Health Record Modernization, Department of Veterans Affairs; Tricia Nguyen, M.D., Chief Executive Officer, Inova Commonwealth Health Network; and Kevin Carr, M.D., Partner and Chief Medical Officer, PricewaterhouseCoopers Public Sector, to share lessons learned in achieving sustainable change.
“If you look at the number of organizations at this conference, there is a wide plethora of changes going on within each one of those organizations, not just from a technology perspective but also from a business perspective,” noted Dr. Carr.