Leadership

Mitch Betses, R.Ph.

Executive Vice President, Member & Government Services and PBM Innovation, CVS Health

Mitch Betses is Executive Vice President of Member & Government Services and PBM Innovation for CVS Health. In this role, Betses is responsible for leading the overall Medicare, Medicaid, and Marketplace Exchange agendas, our PBM Specialty, Mail, Clinical and Customer Care operations, as well our Product and Process Innovation agendas. This organization is ultimately responsible for all aspects of our member experience. 

Betses is a pharmacist, with a degree in pharmacy from the Massachusetts College of Pharmacy. Throughout his career he has had a passion for developing strategies to promote the appropriate use of pharmacy care as a key lever to improving patient outcomes. In his former role as Senior Vice President of Retail Pharmacy Services, Betses was instrumental in the discovery and delivery of programs that have allowed CVS Health to differentiate in the marketplace, including our Pharmacy Advisor® program.

In addition to his responsibilities at CVS Health, Betses is Vice Chairman of the Board of Directors for the Pharmacy Quality Alliance. 

Mitch Betses, R.Ph., Executive Vice President, Member & Government Services and PBM Innovation for CVS Health.