Making Opportunities: CVS Health Workforce Initiatives

If you know where to look, talent can often be discovered in unexpected places. CVS Health’s Workforce Initiatives team, part of our Workforce Strategies and Diversity Management function, has served as a powerful means of helping thousands of people break the cycle of poverty and dependence through education, training, and healthy living that lead to opportunities and rewarding careers in our organization and beyond.

Workforce Initiatives focuses on developing innovative partnerships with the U.S. Department of Labor, local communities, schools, faith-based organizations and many others to create programs that promote successful employment transitions, career development and advancement.

These programs and partnerships include apprenticeships, clinical experience, community-based assessments, customized training, incumbent worker, internships, customized recruitment, job shadowing, on-the-job training, and tax credit programs. Here are just two of the many success stories of those who have participated in one of our Workforce Initiatives programs:

Hannah Eassa

Hannah Eassa is a student at Northern Virginia Community College pursuing an associate’s degree. Her father learned about job opportunities with CVS Health at our Fort Bragg Talent Connect Center, which offers skill development and hiring center services that help veterans transition to civilian life. He thought his daughter would be a good fit for employment since the military and CVS Health share so many basic values.

Hannah is autistic and has a learning disability called dyscalculia, and needed some guidance and mentoring to give her the confidence for a face-to-face interview at CVS Pharmacy. She was hired as a clerk-cashier, and has thrived in her position.

 “There are thousands of talented military family members like Hannah who can add to the diverse CVS Health Workforce Initiatives talent pipeline,” says Workforce Initiatives Manager Ed Pethan.

Cesar Torrez

Cesar participated in our work experience program in Whittier, California, through our partnership with WorkAbility. This program, funded through the California Department of Education, provides training to students with disabilities who are transitioning from school to work. During the work experience, Cesar learned several job skills, including greeting customers and walking them to the products and stocking shelves. He also learned valuable life skills such as team work and decision making.  He even received the Student Award of Excellence for his outstanding performance while in the program.

“While a student, Cesar worked hard and really stepped up to help our customers,” says Cesar’s store manager. She also reports that Cesar’s self confidence has increased, and now as a permanent employee, he is making many positive contributions to the team.

By the Numbers

To date, the program has helped move more than 100,000 people off of public assistance, enabled more than 2,000 people to apprentice as pharmacy techs and store manager trainees, and exposed one million young people to pharmacy as a career.